{"id":441738,"date":"2021-02-23T08:03:24","date_gmt":"2021-02-23T13:03:24","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=441738"},"modified":"2021-02-23T08:03:24","modified_gmt":"2021-02-23T13:03:24","slug":"visitpay-renews-partnerships-with-three-industry-leaders-realizing-a-future-of-digital-first-patient-first-financial-care","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/visitpay-renews-partnerships-with-three-industry-leaders-realizing-a-future-of-digital-first-patient-first-financial-care\/","title":{"rendered":"VisitPay Renews Partnerships with Three Industry Leaders, Realizing A Future of Digital-First, Patient-First Financial Care"},"content":{"rendered":"

\nDeployed at 10% of U.S. not-for-profit hospitals, the medical billing platform is setting new standards for care and establishing itself as the enterprise go-to
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BOISE, Idaho, Feb. 23, 2021 (GLOBE NEWSWIRE) — VisitPay<\/u><\/a>, the leader in patient financial engagement, today announced that it has renewed partnerships with key industry leaders Inova Health System, Intermountain Healthcare and St. Luke\u2019s Health System, who together bring 1 million patient users to the VisitPay platform. Propelled by new partnerships with some of the US\u2019s largest healthcare systems\u2014including Geisinger, WellSpan Health, Carilion Clinic, Riverside Health and ProHealth Care\u2014VisitPay added 3% of U.S. not-for-profit hospitals to its user base in the last year. Recent market validation from KLAS<\/u><\/a> confirms VisitPay as a leader in establishing a patient-first healthcare billing experience at enterprise scale.<\/p>\n

The platform\u2019s record growth and 100% contract renewal rate demonstrates an industry eager for a solution that prioritizes a patient-first experience, is built with the sophistication to handle enterprise complexity, and is able to improve financial performance for both patient and provider. Integrating seamlessly with Digital Front Doors and core billing systems like Epic SBO, the platform has become an enterprise essential. In an industry where the Net Promoter Score benchmark\u2014inclusive of clinical, administrative and financial patient experiences\u2014is 16-27, VisitPay\u2019s average of 44 tells a remarkable story of unwavering financial loyalty and empowerment throughout a uniquely trying year.<\/p>\n

\u201cVisitPay\u2019s seamless integration with our digital front door, My Health+, coupled with the nearly $20 million in patient payments it facilitates monthly, has made the platform a key pillar of Intermountain\u2019s consumerism strategy,\u201d said Bert Zimmerli, chief financial officer, Intermountain Healthcare. \u201cThe half million Intermountain patients who have used VisitPay report high levels of satisfaction with the patient experience, which we anticipate will help maintain their loyalty to Intermountain in the years to come.\u201d<\/p>\n

\u201cSince our implementation with VisitPay, we have seen top-two box patient satisfaction with the billing experience increase by more than 100%, and payment yield improve by 29%,\u201d explained Jeff Taylor, chief financial officer, St. Luke\u2019s Health System. \u201cIn continuing our partnership with VisitPay, we are excited to achieve new benchmarks in patient satisfaction and financial performance.\u201d<\/p>\n

In response to the financial and medical stressors of the COVID-19 pandemic, VisitPay launched its Financial Relief Accelerator<\/u><\/a> to equip patients and providers with the tools they needed to stay afloat and engaged. According to a recent <\/u>VisitPay survey<\/u><\/a> of over 1,600 Americans, patients not only rank medical bills as a top stressor, but 1 in 3 would defer COVID treatment to avoid them.<\/p>\n

\u201cNever before has our country experienced such unprecedented medical and financial uncertainty,\u201d said Alice Pope, chief financial officer, Inova Health System. “Inova is committed to providing our patients with the tools and support they need. In 2020, our patients\u2019 increased adoption of the VisitPay platform\u2014over 80%\u2014made it clear that a fully self-serviced, fully digital financial experience is a top priority.\u201d<\/p>\n

\u201c2020 marked a step-change for patient financial health as large, integrated healthcare providers realized positive change in the patient experience was not just essential, but readily available through our platform,\u201d said Kent Ivanoff, CEO and co-founder, VisitPay. \u201cAt VisitPay, we are proud to help millions of patients and the largest health providers through today\u2019s financial uncertainty by providing education and digital tools that foster financial empowerment for the long run.\u201d<\/p>\n

Committed to enhancing the expertise and capabilities VisitPay provides for its customers, the company also welcomed David P. Smith as chief technology officer, Tom Ryden as chief financial officer, and Pat Saxman as chief growth officer. VisitPay also launched<\/u><\/a> Text to Pay, a mobile payment feature; partnered<\/u><\/a> with TransUnion Healthcare to provide Revenue Protection\u00ae solutions; and collaborated<\/u><\/a> with NTT Data Services to build Nucleus for Healthcare.<\/p>\n

\n About VisitPay<\/strong>\n <\/p>\n

Founded in 2010, VisitPay is the leader in patient financial engagement. The company\u2019s third-generation cloud-based platform is used by the nation\u2019s largest and most innovative health systems to deliver transparency, choice, and control to patients managing healthcare payments and transactions. Through VisitPay, patients can access a comprehensive accounting of their financial obligations, as well as critical health plan and healthcare information, via a health system-branded portal. VisitPay\u2019s proprietary analytics tailor consistent and fully compliant financing options that meet the unique needs of patients and their families, creating a simplified billing experience that drives both higher payment rates and improved patient satisfaction scores. VisitPay\u2019s investors include Norwest Venture Partners, Flare Capital Partners, and Ascension Ventures. For more information about VisitPay, visitwww.visitpay.com<\/u><\/a>. Follow us onTwitter<\/u><\/a> andLinkedIn<\/u><\/a>. Visit ourCompany Blog<\/u><\/a> to access case studies, thought leadership, and news.<\/p>\n

\n Media Contact<\/strong>\n <\/p>\n

Saige Smith
Highwire PR for VisitPay
262-289-7065
visitpay@highwirepr.com<\/a>\u00a0<\/p>\n


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Deployed at 10% of U.S. not-for-profit hospitals, the medical billing platform is setting new standards for care and establishing itself as the enterprise go-to BOISE, Idaho, Feb. 23, 2021 (GLOBE NEWSWIRE) — VisitPay, the leader in patient financial engagement, today announced that it has renewed partnerships with key industry leaders Inova Health System, Intermountain Healthcare and St. Luke\u2019s Health System, who together bring 1 million patient users to the VisitPay platform. Propelled by new partnerships with some of the US\u2019s largest healthcare systems\u2014including Geisinger, WellSpan Health, Carilion Clinic, Riverside Health and ProHealth Care\u2014VisitPay added 3% of U.S. not-for-profit hospitals to its user base in the last year. Recent market validation from KLAS confirms VisitPay as a leader in establishing a … <\/p>\n

Continue reading “VisitPay Renews Partnerships with Three Industry Leaders, Realizing A Future of Digital-First, Patient-First Financial Care”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-441738","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nVisitPay Renews Partnerships with Three Industry Leaders, Realizing A Future of Digital-First, Patient-First Financial Care - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/visitpay-renews-partnerships-with-three-industry-leaders-realizing-a-future-of-digital-first-patient-first-financial-care\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VisitPay Renews Partnerships with Three Industry Leaders, Realizing A Future of Digital-First, Patient-First Financial Care - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Deployed at 10% of U.S. not-for-profit hospitals, the medical billing platform is setting new standards for care and establishing itself as the enterprise go-to BOISE, Idaho, Feb. 23, 2021 (GLOBE NEWSWIRE) — VisitPay, the leader in patient financial engagement, today announced that it has renewed partnerships with key industry leaders Inova Health System, Intermountain Healthcare and St. Luke\u2019s Health System, who together bring 1 million patient users to the VisitPay platform. 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