{"id":440739,"date":"2021-02-22T09:03:20","date_gmt":"2021-02-22T14:03:20","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=440739"},"modified":"2021-02-22T09:03:20","modified_gmt":"2021-02-22T14:03:20","slug":"wisely-to-debut-new-product-features-to-support-improved-off-premise-business-for-restaurants","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/wisely-to-debut-new-product-features-to-support-improved-off-premise-business-for-restaurants\/","title":{"rendered":"Wisely to Debut New Product Features to Support Improved Off-Premise Business for Restaurants"},"content":{"rendered":"

\nCompany to host live virtual event showcasing latest product features and interviews with restaurant operator partners
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ANN ARBOR, Mich., Feb. 22, 2021 (GLOBE NEWSWIRE) — Wisely<\/u><\/a>, the guest engagement platform and restaurant CRM that provides waitlist & reservations, table & order management, marketing automation, and guest sentiment tools for the industry, today announced the debut of two new solutions to support operators amid the growing demand for off-premise meals. To introduce the product offerings, Wisely will host a live virtual webinar event, Sequel presented by Wisely<\/u><\/a>, February 25th<\/sup> at 1:00 p.m. ET. The webinar will feature a number of Wisely\u2019s restaurant partners who provided input as the latest features were built, as well as product demos of several other new offerings.<\/p>\n

Wisely’s Call In Order Management was created to streamline off-premise phone orders, which the company\u2019s data shows can make up to 30% of all orders. Restaurant staff can digitize orders that come in via phone by typing the order and guest information into the point-of-sale, then the order and guest record is automatically pushed to the Wisely CRM as well as the Wisely Host App Orders tab. The guest immediately receives a text with a status update about their call in order, and can even text back \u201chere\u201d to alert the restaurant when they have arrived to pick up their meal.<\/p>\n

Wisely’s Quick Reroute is a solution built to encourage guests to order directly through the operator\u2019s website or app versus going to a third-party marketplace, ultimately helping the operator bypass high delivery commission costs. Restaurants simply attach or sticker a printed QR code on third-party delivery packaging that prompts the consumer to fill out a brief digital form, powered by Wisely. Completion of the form immediately triggers an email from the restaurant with a promotional offer or incentive to order direct, sent through Wisely\u2019s marketing automation system. Both Quick Reroute and Call In Order Management were developed with feedback from operator testers.<\/p>\n

In addition to learning about these new solutions, webinar attendees will hear firsthand accounts from restaurant operators who currently use Wisely for order management, automated email & SMS campaigns, CRM, paid reservations, and table management. Participating operators include:<\/p>\n