\nCare.com, the world\u2019s leading platform for finding and managing high-quality family care, today announced the formation of a Safety Advisory Council. The Safety Advisory Council is a cross-disciplinary group of subject matter experts, advocates, and practitioners who will serve as a resource to Care.com leadership, providing expertise on a range of matters pertaining to Care.com\u2019s safety protocols. The Council will be chaired by Care.com\u2019s General Counsel, Melanie Goins. Today\u2019s announcement follows Care.com\u2019s hire of Megan Poonolly \u2014 former Senior Counsel for Safety at Uber \u2014 as Head of Safety last October, whose charge is to ensure safety is a primary focus throughout Care.com\u2019s entire organization.\n<\/p>\n
\nIn addition to Ms. Poonolly who will serve as lead coordinator and a permanent member, Council appointees announced today include:\n<\/p>\n
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- \nJanice K. Fedarcyk, President, Fedarcyk Consulting LLC and Retired Assistant Director in Charge, FBI New York Office\n<\/li>\n
- \nTom Siegel, CEO, Trust Lab\n<\/li>\n
- \nGlen Pounder, Chief Operating Officer, Child Rescue Coalition\n<\/li>\n<\/ul>\n
\nCare.com CEO Tim Allen said, \u201cEach member of the Safety Advisory Council is a leader in their field of expertise and brings unique and valuable perspective to the safety challenges and opportunities that lie ahead for Care.com. I look forward to partnering with them to build on our significant recent progress in our continuous pursuit of safety for our community.\u201d\n<\/p>\n
\nMr. Allen continued, \u201cThe safety of the Care.com families and caregivers is a top priority, and while our protocols reflect the standard for the online care industry, as the industry leader we\u2019re committed to continually raising the bar.\u201d\n<\/p>\n
\nThe Safety Advisory Council\u2019s mission is to help guide Care.com as it continually advances safety standards for the industry, striving to create the safest possible environment for families, care recipients and caregivers alike. The Safety Advisory Council will lend its counsel on safety best practices across the care industry, digital platforms, and other similar businesses. The Council\u2019s purview will extend across all aspects of safety from new technology and tools to reporting practices. Additional Safety Advisory Council members will be announced in the coming months. The Council will convene for the first time in Q1.\n<\/p>\n
\nCare.com has also implemented several additional safety measures including:\n<\/p>\n
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- \nIn-platform video interviews, which allow for face-to-face communication before families and caregivers meet in person.\n<\/li>\n
- \nPlans for the installation of an enhanced ongoing negative media screening and monitoring tool by the end of Q1. The tool will surface concerning, publicly reported information about selective Care.com members faster and more effectively.\n<\/li>\n
- \nEnhanced blocklist capabilities to help ensure that bad actors cannot reuse data, such as Social Security numbers, to re-enter the site.\n<\/li>\n<\/ul>\n
\nLast year, Care.com, the dominant digital care marketplace, confirmed that all caregivers on the site had been screened and passed a CareCheck, a detailed background check, as part of the Company\u2019s security protocols. All newly enrolling caregivers must complete the CareCheck before they are granted access to the platform.\n<\/p>\n
\nAdditional elements of the Care.com safety program include the monitoring of messages between community members to detect inappropriate behavior, language, and fraud, and a robust education program to encourage members to follow best practices and make use of available resources, among other protocols.\n<\/p>\n
About Care.com<\/b><\/p>\n
\nAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today\u2019s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com\u2019s industry-leading products\u2014from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC<\/a>).\n<\/p>\n
Safety Advisory Council Member Bios<\/b><\/p>\n
Janice K. Fedarcyk <\/b><\/p>\n
\nJanice K. Fedarcyk retired from the FBI in 2012, where she served for 25 years. Ms. Fedarcyk culminated her career as the Assistant Director in Charge (ADIC) of the FBI\u2019s New York Office, the largest of the FBI\u2019s field offices and the first and only woman to hold this position. Under her leadership, Ms. Fedarcyk led efforts in counterterrorism, counterintelligence, and criminal investigations. Earlier in her career, Ms. Fedarcyk was the first FBI liaison detailed to the National Center for Missing & Exploited Children (NCMEC). She subsequently led investigations involving sexual exploitation of children through the use of the internet under the FBI\u2019s Innocent Images National Initiative.\n<\/p>\n
\nMs. Fedarcyk is a recipient of the U.S. Government Presidential Rank Award; the Frederick D. Suydam Award for Excellence in Law Enforcement; and the Respect for Law Alliance Federal Law Enforcement Leader Award and was named by the Philadelphia Business Journal as a \u201cWoman of Distinction.\u201d\n<\/p>\n
\nUpon her retirement, Ms. Fedarcyk formed Fedarcyk Consulting LLC \u2013 a Woman-Owned Small Business \u2013 to assist government and private industry in assessing security vulnerabilities and developing solutions to mitigate identified areas of threat and risk. She has served as a subject matter expert on panels regarding due diligence for hiring employees in public-facing positions. Ms. Fedarcyk provided sworn testimony before the U.S. Congress regarding homegrown radicalization and has contributed professional insight to national news outlets surrounding national security threats.\n<\/p>\n
\nMs. Fedarcyk holds a B.A. in Criminal Justice and a Master of Public Administration from the University of Nevada at Reno.\n<\/p>\n
\nMs. Fedarcyk\u2019s debut novel \u201cFidelity,\u201d a spy thriller, was published by Simon & Schuster.\n<\/p>\n
Glen Pounder<\/b><\/p>\n
\nGlen Pounder serves as Chief Operating Officer of Child Rescue Coalition.\n<\/p>\n
\nHe acts as the organization\u2019s liaison with national and international law enforcement and other partners, driving collaboration to protect children through the use of CRC\u2019s cutting-edge technology.\n<\/p>\n
\nThroughout his more than 30-year law enforcement career, he has undertaken numerous investigative and team leadership roles combating child sexual abuse and many other forms of serious crime. Glen played an instrumental role in the establishment of a counter narcotics coordination center (MAOC-N) whilst serving as the UK\u2019s liaison officer in Portugal. He also served as the UK\u2019s law enforcement liaison in the USA as well as establishing a new UK liaison office in Switzerland.\n<\/p>\n
\nGlen is fluent in Portuguese and recently completed a Master\u2019s degree in Internet Law and Policy from the University of Strathclyde, Scotland.\n<\/p>\n
\nHe lives with his wife, two sons (and not to be forgotten rescue dog!) in South Florida.\n<\/p>\n
Tom Siegel<\/b><\/p>\n
\nTom is co-founder and CEO of Trust Lab., a Trust & Safety technology company based in California. Previously Tom was the VP of Trust & Safety at Google for 10 years where he built the global organization through all stages of growth into an industry-leading user protection and abuse fighting organization. Tom\u2019s portfolio included content safety, privacy and security protections for most of Google\u2019s products including websearch, ads, payments, accounts, Gmail, and cloud. As the company\u2019s most senior trust & safety executive, he set the company strategy and presented to the board. Tom volunteers with a number of civic organizations and is the co-founder of the \u201cFishbowl Challenge,\u201d which supports the ambitions of young social entrepreneurs around the world. An Industrial Engineer by training, he got his M.S. at the University of Technology Dresden and MBA from Stanford.\n<\/p>\n
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View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20210208005201\/en\/<\/a><\/span><\/p>\n
\nNancy Bushkin
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SVP, Public Relations
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nbushkin@care.com
\n<\/a>
781-642-5919\n<\/p>\n