{"id":424488,"date":"2021-01-29T07:33:26","date_gmt":"2021-01-29T12:33:26","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=424488"},"modified":"2021-01-29T07:33:26","modified_gmt":"2021-01-29T12:33:26","slug":"thryv-wins-2020-appealie-saas-award-for-customer-success","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/","title":{"rendered":"Thryv Wins 2020 APPEALIE SaaS Award for Customer Success"},"content":{"rendered":"<div class=\"mw_release\">\n<p>Dallas, Jan.  29, 2021  (GLOBE NEWSWIRE) &#8212; Thryv Holdings, Inc. (NASDAQ:THRY), provider of <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=D78Tn_-uMjRrZwAPBd8fyGiLJ3WjNbkuK4c20cZZ9vVObHU6zGPHk3rmdJo5oDgie-HR9EUfMakmHXfT2eAXUezHLMzXi-h4x6oTRCyRGsGI9JEd7Sz6VLbD6VakQYAOYSyYHgqeRf0vIAh-BzxtKBn5VJo9vUtpf4qIFPZ-qKFvz-K4CyiexEmgD0v72nsE\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Thryv<\/a><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=nwUSgAUrR73yVVyVO36NwMbF_QtXJbvLAzn24Fg6-6bmeOV3HHLHCf5uybGJyIht7aGZP0Bl_VXqAFGLglT9Suq74SKfOdIrnDgyS85c8Oxa1TsKhHov__ewk54ukb3JZys2zEFcRoCQsayzBzlMjvGXa510urj_t7YPW7xgupxrsD12Z5bTux1TDgKw0Zrk\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"><sup>\u00ae<\/sup><\/a> software, the end-to-end client experience platform built for small business, today announced that it has been named the 2020 APPEALIE SaaS Award Winner for Customer Success.\u00a0<\/p>\n<p>The APPEALIE SaaS Award selections focus on SaaS applications that honor \u201ccustomer-obsessed SaaS platforms that go above and beyond to deliver extraordinary experiences,\u201d said Matt Harney, founder of APPEALIE.\u00a0<\/p>\n<p>The awards are based on customer feedback and data, including Net Promoter Scores and customer responses to APPEALIE\u2019s proprietary survey, as well as additional due diligence, determined by award categories. The Customer Success Award is judged by customer success experts, who review customer testimonials and outcomes.\u00a0<\/p>\n<p>&#8220;&#8216;Client-devoted\u2019 is the perfect way to describe our team at\u00a0Thryv,\u201d said Grant Freeman, Thryv\u2019s VP of Client Success. \u201cWe are far more than a software platform. We are a team dedicated to providing the level of service needed to ensure\u00a0our clients succeed at using our software to achieve their goals,\u00a0and, in turn,\u00a0succeed\u00a0in delivering a seamless end-to-end experience for their customers, as well.\u201d\u00a0<\/p>\n<p>Added Freeman: \u201cWe offer our users something they won\u2019t find with other small business SaaS providers in the market: catered coaching sessions during onboarding and free, ongoing 24-7 live support. This puts\u00a0Thryv\u00a0in a class by\u00a0itself, and\u00a0ensures our users don\u2019t miss a beat in their day-to-day operations.\u201d\u00a0<\/p>\n<p>Thryv\u2019s software allows users to deliver a better experience for their clients with the functionality to create personalized touchpoints throughout the entire customer journey. These customizable touchpoints include:\u00a0<\/p>\n<ul>\n<li>Automated marketing, such as welcome emails or text message appointment reminders<\/li>\n<li>Service packages to boost customer loyalty, such as multi-visit fitness packages or home maintenance packages<\/li>\n<li>Anytime online scheduling<\/li>\n<li>Listings control and social media management<\/li>\n<li>Review requests and management<\/li>\n<li>Easy payments via ThryvPay<sup>SM<\/sup>, the fully integrated payment processing service\u00a0<\/li>\n<\/ul>\n<p>Plus, Thryv users have access to round-the-clock Thryv experts, providing setup and activation support along with in-app help videos, tutorials and a dedicated online knowledge center.\u00a0<\/p>\n<p>\u201cI love the fact that I get immediate responses to anything I ask or need,\u201d Thryv user Veronica Coldiron wrote in a Thryv software review on G2. She\u2019s the senior accountant at Chemical South Transport in Savannah, Ga. \u201cOur salesperson is now more like a family member and our social media presence has skyrocketed. I can&#8217;t imagine having a better experience!\u201d\u00a0<\/p>\n<p>Thryv is honored for the recognition from the APPEALIE SaaS Awards. To learn more, visit <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=yEA2hkz12edIENimyv7vbbypLzB1VepAEdw5-PZIGsMbt8W4TvyPqfUbXk6X1r6NZBQxktMAlUuK4vyByTUqCg==\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Thryv.com<\/a>.\u00a0<\/p>\n<p>\n        <b>About Thryv Holdings, Inc.<\/b>\n      <\/p>\n<p>The company owns the easy-to-use Thryv\u00ae end-to-end customer experience software built for small business that helps over 40,000 SaaS clients with the daily demands of running a business. With Thryv, they can get the job, manage the job and get credit. Thryv\u2019s award-winning platform provides modernized business functions, allowing small-to-medium-sized businesses (SMB) to reach more customers, stay organized, get paid faster and generate reviews. These include building a digital customer database, automated marketing through email and text, updating business listings across the internet, scheduling online appointments, sending notifications and reminders, managing ratings and reviews, generating estimates and invoices and processing payments.<\/p>\n<p>Thryv supports franchise operators and multi-location business owners with Hub by Thryv\u2122, a software console that enables businesses managers to oversee their operations using the Thryv software.<\/p>\n<p>Thryv also connects local businesses to consumer services through our search, display and social media management products, our print directories featuring The Real Yellow Pages\u00ae tagline, and our local search portals, which operate under the DexKnows.com\u00ae, Superpages.com\u00ae and Yellowpages.com URLs and reach some 35 million monthly visitors. For more information about the company, visit thryv.com. <\/p>\n<p>Thryv delivers business services to more than 360,000 SMBs across America that enable them to compete and win in today\u2019s economy. \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p>Learn more about Thryv on <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=CV15stHHdfnJHakFMLutzhLxDbw2dC2gIFUgMhVUoYAcT7zX11qDZ99MYRnA7Yn-Wb6HdAsANiLXYlRPkGxRgbZyzjF1wWdSt4dis2kbseg=\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">LinkedIn<\/a> and <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=101akASHyH1MEqDJFRn2zZSxI2YjL6jHbIq5i9A0-BFLwI2JhtCrQX0L5tvgr86_2aLJl2k90dIaRHJTjjuFEg==\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Medium<\/a>.<\/p>\n<p>\u00a0<\/p>\n<p>\n        <b>Media Contact:<\/b>\n      <\/p>\n<p>Paige Blankenship<\/p>\n<p>Thryv, Inc.<\/p>\n<p>972.453.3012<\/p>\n<p>\n        <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=-xq1ajHyur9IA-yFNSSHXpm8_RYP4eBBxgVrx2k4I0uLJSyaQgnJ3D_3KIHJLndLBf8kvNBWcDFYDhtcsd8BFP2g4AMatzJbaKH8TWjRlwwkbkRWU_5w4SHZ-89bewUB\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">paige.blankenship@thryv.com<\/a>\n      <\/p>\n<p>\u00a0<\/p>\n<p>\n        <b>Investor Contact: <\/b>\n      <\/p>\n<p>Cameron Lessard\u00a0<\/p>\n<p>\n        <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=rKNQrttYVKthjaT11kIsYEd_WpDr_uk2vGAy4TQPHWKOUHB8bioRckKd-Khftu7vepDjSkll3sg8gVzf64pAFyPL6FCRB5T2zJjetbD9ngX9bjy7mrEqSD5AJSdqcQALq-M183ay0ZL4g2oDVk1k5LZuBTqx-4c9cmkes-DPZaHscWGd3XPbTUrTz_Bro-fCMdDp4n3YMtlh3P_YfMAt2w==\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Thryv, Inc.<\/a>\u00a0\u00a0\u00a0\u00a0<\/p>\n<p>214.773.7022\u00a0<\/p>\n<p>\n        <u>cameron.lessard@thryv.com<\/u>\u202f\u00a0\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>KJ Christopher<\/p>\n<p>Thryv, Inc.<\/p>\n<p>972.453.7068<\/p>\n<p>\n        <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=i6n3Dhdv-ZBpukjPWyMBbdbLCBLB7VY9LnIXopRv8_YODmmjHA6v4C7NUSbZ7rpKilZVIeLnP65Qw-LBhockPrhCLwuBrW1gcEVgCCu1Fv4=\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">KJ.Christopher@thryv.com<\/a>\n      <\/p>\n<p>\u00a0<\/p>\n<p align=\"center\">###<\/p>\n<p>      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODE0Mzc0NiMzOTUwOTMxIzIxOTcyMzI=\" width=\"1\" height=\"1\" \/><br \/>\n      <br \/>\n      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/ml.globenewswire.com\/release\/track\/a71750a1-2151-4f05-a2bf-d3cd407d40ac\" width=\"1\" height=\"1\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\">\n<pre>Paige Blankenship\r\nThryv, Inc.\r\n972.453.3012\r\npaige.blankenship@thryv.com\r\n<\/pre>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dallas, Jan. 29, 2021 (GLOBE NEWSWIRE) &#8212; Thryv Holdings, Inc. (NASDAQ:THRY), provider of Thryv\u00ae software, the end-to-end client experience platform built for small business, today announced that it has been named the 2020 APPEALIE SaaS Award Winner for Customer Success.\u00a0 The APPEALIE SaaS Award selections focus on SaaS applications that honor \u201ccustomer-obsessed SaaS platforms that go above and beyond to deliver extraordinary experiences,\u201d said Matt Harney, founder of APPEALIE.\u00a0 The awards are based on customer feedback and data, including Net Promoter Scores and customer responses to APPEALIE\u2019s proprietary survey, as well as additional due diligence, determined by award categories. The Customer Success Award is judged by customer success experts, who review customer testimonials and outcomes.\u00a0 &#8220;&#8216;Client-devoted\u2019 is the perfect way &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Thryv Wins 2020 APPEALIE SaaS Award for Customer Success&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-424488","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Thryv Wins 2020 APPEALIE SaaS Award for Customer Success - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Thryv Wins 2020 APPEALIE SaaS Award for Customer Success - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Dallas, Jan. 29, 2021 (GLOBE NEWSWIRE) &#8212; Thryv Holdings, Inc. (NASDAQ:THRY), provider of Thryv\u00ae software, the end-to-end client experience platform built for small business, today announced that it has been named the 2020 APPEALIE SaaS Award Winner for Customer Success.\u00a0 The APPEALIE SaaS Award selections focus on SaaS applications that honor \u201ccustomer-obsessed SaaS platforms that go above and beyond to deliver extraordinary experiences,\u201d said Matt Harney, founder of APPEALIE.\u00a0 The awards are based on customer feedback and data, including Net Promoter Scores and customer responses to APPEALIE\u2019s proprietary survey, as well as additional due diligence, determined by award categories. The Customer Success Award is judged by customer success experts, who review customer testimonials and outcomes.\u00a0 &#8220;&#8216;Client-devoted\u2019 is the perfect way &hellip; Continue reading &quot;Thryv Wins 2020 APPEALIE SaaS Award for Customer Success&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-29T12:33:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODE0Mzc0NiMzOTUwOTMxIzIxOTcyMzI=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/thryv-wins-2020-appealie-saas-award-for-customer-success\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/thryv-wins-2020-appealie-saas-award-for-customer-success\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Thryv Wins 2020 APPEALIE SaaS Award for Customer Success\",\"datePublished\":\"2021-01-29T12:33:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/thryv-wins-2020-appealie-saas-award-for-customer-success\\\/\"},\"wordCount\":672,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/thryv-wins-2020-appealie-saas-award-for-customer-success\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=ODE0Mzc0NiMzOTUwOTMxIzIxOTcyMzI=\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/thryv-wins-2020-appealie-saas-award-for-customer-success\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/thryv-wins-2020-appealie-saas-award-for-customer-success\\\/\",\"name\":\"Thryv Wins 2020 APPEALIE SaaS Award for Customer Success - 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(NASDAQ:THRY), provider of Thryv\u00ae software, the end-to-end client experience platform built for small business, today announced that it has been named the 2020 APPEALIE SaaS Award Winner for Customer Success.\u00a0 The APPEALIE SaaS Award selections focus on SaaS applications that honor \u201ccustomer-obsessed SaaS platforms that go above and beyond to deliver extraordinary experiences,\u201d said Matt Harney, founder of APPEALIE.\u00a0 The awards are based on customer feedback and data, including Net Promoter Scores and customer responses to APPEALIE\u2019s proprietary survey, as well as additional due diligence, determined by award categories. The Customer Success Award is judged by customer success experts, who review customer testimonials and outcomes.\u00a0 &#8220;&#8216;Client-devoted\u2019 is the perfect way &hellip; Continue reading \"Thryv Wins 2020 APPEALIE SaaS Award for Customer Success\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/","og_site_name":"Market Newsdesk","article_published_time":"2021-01-29T12:33:26+00:00","og_image":[{"url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODE0Mzc0NiMzOTUwOTMxIzIxOTcyMzI=","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Thryv Wins 2020 APPEALIE SaaS Award for Customer Success","datePublished":"2021-01-29T12:33:26+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/"},"wordCount":672,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/#primaryimage"},"thumbnailUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODE0Mzc0NiMzOTUwOTMxIzIxOTcyMzI=","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/thryv-wins-2020-appealie-saas-award-for-customer-success\/","name":"Thryv Wins 2020 APPEALIE SaaS Award for Customer Success - 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