{"id":415096,"date":"2021-01-14T10:03:58","date_gmt":"2021-01-14T15:03:58","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=415096"},"modified":"2021-01-14T10:03:58","modified_gmt":"2021-01-14T15:03:58","slug":"pennsylvania-american-water-launches-online-emergency-reporting","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/pennsylvania-american-water-launches-online-emergency-reporting\/","title":{"rendered":"Pennsylvania American Water Launches Online Emergency Reporting"},"content":{"rendered":"

<\/p>\n

Pennsylvania American Water Launches Online Emergency Reporting<\/b><\/p>\n

Report outages and water emergencies 24\/7 with new web-based functionality<\/span><\/i><\/p>\n

MECHANICSBURG, Pa.–(BUSINESS WIRE<\/a>)–
\nPennsylvania American Water announced today that customers can now report a water outage, leak, or other water emergency online. Eliminating the need to report an emergency by phone, customers can now notify the company through the Pennsylvania American Water website<\/a> or through the company\u2019s online customer portal, MyWater<\/a>.\n<\/p>\n

\n\u201cWe\u2019re committed to providing exceptional customer service and offering a variety of communication channels to meet our customers\u2019 preferences,\u201d said Mike Doran, president of Pennsylvania American Water. \u201cWhen our customers experience a water service outage or other emergency, we know they need to reach us quickly and may not want or be able to pick up the phone. By providing an online platform to report emergencies, customers can notify us of a water service outage or emergency within minutes using their preferred method.\u201d\n<\/p>\n

\nAll Pennsylvania American Water customers are encouraged to establish an online account through the company\u2019s MyWater<\/a> portal. This platform allows customers to track water usage, see real-time alert notifications for their service area, set up paperless billing, pay bills online, report emergencies and more. By creating a MyWater account, customers can report a water emergency online for their specific residence.\n<\/p>\n

\nEven without a MyWater account, anyone can report an emergency that is not at a specific residence, such as a fire hydrant leak or a water main break in the street, through the \u201cReport Emergency\u201d button at the top of the company\u2019s website or at emergency.amwater.com<\/a>. See how to report an emergency here<\/a>.\n<\/p>\n

\nSince its launch in mid-December, nearly 150 emergencies have been reported and addressed by Pennsylvania American Water through the online reporting feature. The new platform has been so successful that the company is planning more enhancements to its functionality in the future.\n<\/p>\n

About Pennsylvania American Water <\/b><\/p>\n

\nPennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor owned water utility in the state, providing high-quality and reliable water and\/or wastewater services to approximately 2.4 million people. With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit amwater.com<\/a> and follow American Water on Twitter<\/a>, Facebook<\/a> and LinkedIn<\/a>.\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20210114005091\/en\/<\/a><\/span><\/p>\n

Media Contacts
\n<\/b><\/p>\n

Northeast PA:
\n<\/span>
Susan Turcmanovich, External Affairs Manager
\n
C: 570-332-6726
\n
E: susan.turcmanovich@amwater.com
\n<\/a><\/p>\n

Southeast\/Central PA:
\n<\/span>
Maggie Sheely, External Affairs Manager
\n
C: 717-317-3762
\n
E: maggie.sheely@amwater.com
\n<\/a><\/p>\n

Western PA<\/span>:
\n
Gary Lobaugh, External Affairs Manager
\n
C: 724-873-3674
\n
E: gary.lobaugh@amwater.com<\/a><\/p>\n

KEYWORDS:<\/b> Pennsylvania United States North America<\/p>\n

INDUSTRY KEYWORDS:<\/b> Natural Resources Energy Environment Other Natural Resources Utilities<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Pennsylvania American Water Launches Online Emergency Reporting Report outages and water emergencies 24\/7 with new web-based functionality MECHANICSBURG, Pa.–(BUSINESS WIRE)– Pennsylvania American Water announced today that customers can now report a water outage, leak, or other water emergency online. Eliminating the need to report an emergency by phone, customers can now notify the company through the Pennsylvania American Water website or through the company\u2019s online customer portal, MyWater. \u201cWe\u2019re committed to providing exceptional customer service and offering a variety of communication channels to meet our customers\u2019 preferences,\u201d said Mike Doran, president of Pennsylvania American Water. \u201cWhen our customers experience a water service outage or other emergency, we know they need to reach us quickly and may not want or be … <\/p>\n

Continue reading “Pennsylvania American Water Launches Online Emergency Reporting”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-415096","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nPennsylvania American Water Launches Online Emergency Reporting - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/pennsylvania-american-water-launches-online-emergency-reporting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pennsylvania American Water Launches Online Emergency Reporting - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Pennsylvania American Water Launches Online Emergency Reporting Report outages and water emergencies 24\/7 with new web-based functionality MECHANICSBURG, Pa.–(BUSINESS WIRE)– Pennsylvania American Water announced today that customers can now report a water outage, leak, or other water emergency online. Eliminating the need to report an emergency by phone, customers can now notify the company through the Pennsylvania American Water website or through the company\u2019s online customer portal, MyWater. \u201cWe\u2019re committed to providing exceptional customer service and offering a variety of communication channels to meet our customers\u2019 preferences,\u201d said Mike Doran, president of Pennsylvania American Water. \u201cWhen our customers experience a water service outage or other emergency, we know they need to reach us quickly and may not want or be … Continue reading "Pennsylvania American Water Launches Online Emergency Reporting"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/pennsylvania-american-water-launches-online-emergency-reporting\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-14T15:03:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20210114005091r1&sid=flmnd&distro=nx&lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pennsylvania-american-water-launches-online-emergency-reporting\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pennsylvania-american-water-launches-online-emergency-reporting\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Pennsylvania American Water Launches Online Emergency Reporting\",\"datePublished\":\"2021-01-14T15:03:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pennsylvania-american-water-launches-online-emergency-reporting\\\/\"},\"wordCount\":520,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pennsylvania-american-water-launches-online-emergency-reporting\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20210114005091r1&sid=flmnd&distro=nx&lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pennsylvania-american-water-launches-online-emergency-reporting\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pennsylvania-american-water-launches-online-emergency-reporting\\\/\",\"name\":\"Pennsylvania American Water Launches Online Emergency Reporting - 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