{"id":411941,"date":"2021-01-11T08:03:52","date_gmt":"2021-01-11T13:03:52","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=411941"},"modified":"2021-01-11T08:03:52","modified_gmt":"2021-01-11T13:03:52","slug":"uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/","title":{"rendered":"Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers<\/b><\/p>\n<p class=\"bwalignc\">\nLeverages Medallia Experience Cloud and Medallia Zingle to deliver stellar off-premise guest experiences\n<\/p>\n<p>SAN FRANCISCO&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.medallia.com%2F&amp;esheet=52359452&amp;newsitemid=20210111005485&amp;lan=en-US&amp;anchor=Medallia%2C+Inc.&amp;index=1&amp;md5=ca9347062dac1cbc659491df86a5da06\">Medallia, Inc.<\/a> (NYSE: MDLA), the global leader in experience management, today announced that Uncle Julio\u2019s Mexican From Scratch restaurants are using Medallia Experience Cloud and Medallia Zingle to seamlessly communicate with restaurant guests about their take-out, delivery and curbside orders and to understand their experience in real-time.\n<\/p>\n<p>\n\u201cAs alternative dining options become more popular with our customer base, it is incredibly important that we deliver the same remarkable experiences off premise as we have on premise,\u201d said Dan Wheeler, chief marketing officer of Uncle Julio\u2019s Restaurant Group. \u201cMedallia Zingle makes it easy for our customers to use our curbside offering and communicate in a contact-free environment, and allows us to resolve any issues that may arise as swiftly as possible.\u201d\n<\/p>\n<p>\nUncle Julio\u2019s, with locations across 11 states, is leveraging Medallia Zingle\u2019s intelligent text messaging solution and Medallia Experience Cloud to streamline contactless communication with its customers and stay connected to scale the entire service experience.\n<\/p>\n<p>\n\u201cWe are living and dining in a very different environment today. As restaurants are seeking new ways to thrive, great experiences will be the ultimate catalyst for revenue growth. Every guest interaction will be an opportunity to drive referrals, online reviews and loyalty, something today\u2019s restaurants can\u2019t afford to lose. Customer experience technology is a high priority for owners, and Uncle Julio\u2019s is taking the right approach by focusing on customer engagement as an essential part of their business,\u201d said Ford Blakely, founder, senior vice president and general manager of Medallia Zingle.\n<\/p>\n<p>\nVisit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.zingle.com&amp;esheet=52359452&amp;newsitemid=20210111005485&amp;lan=en-US&amp;anchor=zingle.com&amp;index=2&amp;md5=0da5af379f69cb45928afe5a097e31cc\">zingle.com<\/a> for more information.\n<\/p>\n<p><b>About Medallia<\/b><\/p>\n<p>\nMedallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia\u2019s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.\n<\/p>\n<p><b>About Medallia Zingle, Inc.<\/b><\/p>\n<p>\nZingle empowers businesses to engage, support, and respond to customers in more meaningful and impactful ways. The Zingle platform combines artificial intelligence and machine learning with workflow automation and mobile messaging, allowing brands to deliver exceptional customer experiences in real time. Leading brands across different verticals, including hospitality, food &amp; beverage, retail, and more, use Zingle to increase efficiency, improve operations and delight their customers. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.zingle.com&amp;esheet=52359452&amp;newsitemid=20210111005485&amp;lan=en-US&amp;anchor=zingle.com&amp;index=3&amp;md5=8c85c50ca70620c6dadcf1cf2c0d0a3c\">zingle.com<\/a>.\n<\/p>\n<p><b>About Uncle Julio\u2019s Mexican Restaurants<\/b><\/p>\n<p>\nUncle Julio\u2019s serves made-from-scratch Mexican cuisine, using fresh ingredients and authentic recipes to create its signature taste in everything from mesquite-grilled meats to hand-crafted margaritas. Headquartered in the Dallas, Texas area, the first Uncle Julio\u2019s opened in 1986 and continues to expand to define the polished casual Mexican industry. To find a location near you or to peruse the mouth-watering menu, visit UncleJulios.com, or connect with Uncle Julio\u2019s on Facebook @UncleJulios and Instagram @UncleJuliosMexican.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210111005485r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20210111005485\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20210111005485\/en\/<\/a><\/span><\/p>\n<p><b>PR Contact<br \/>\n<\/b><br \/>Valerie Beaudett<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:press@medallia.com\">press@medallia.com<br \/>\n<\/a><br \/>+1 (650) 400-7833\n<\/p>\n<p><b>IR Contact:<br \/>\n<\/b><br \/>Carolyn Bass<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:ir@medallia.com\">ir@medallia.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> California United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Data Management Retail Restaurant\/Bar Technology Software Internet Food\/Beverage<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\" \/>\n","protected":false},"excerpt":{"rendered":"<p>Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers Leverages Medallia Experience Cloud and Medallia Zingle to deliver stellar off-premise guest experiences SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211;Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Uncle Julio\u2019s Mexican From Scratch restaurants are using Medallia Experience Cloud and Medallia Zingle to seamlessly communicate with restaurant guests about their take-out, delivery and curbside orders and to understand their experience in real-time. \u201cAs alternative dining options become more popular with our customer base, it is incredibly important that we deliver the same remarkable experiences off premise as we have on premise,\u201d said Dan Wheeler, chief marketing officer of Uncle Julio\u2019s Restaurant Group. \u201cMedallia Zingle &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-411941","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers Leverages Medallia Experience Cloud and Medallia Zingle to deliver stellar off-premise guest experiences SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211;Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Uncle Julio\u2019s Mexican From Scratch restaurants are using Medallia Experience Cloud and Medallia Zingle to seamlessly communicate with restaurant guests about their take-out, delivery and curbside orders and to understand their experience in real-time. \u201cAs alternative dining options become more popular with our customer base, it is incredibly important that we deliver the same remarkable experiences off premise as we have on premise,\u201d said Dan Wheeler, chief marketing officer of Uncle Julio\u2019s Restaurant Group. \u201cMedallia Zingle &hellip; Continue reading &quot;Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-11T13:03:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210111005485r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers\",\"datePublished\":\"2021-01-11T13:03:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\\\/\"},\"wordCount\":627,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20210111005485r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\\\/\",\"name\":\"Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers - 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(NYSE: MDLA), the global leader in experience management, today announced that Uncle Julio\u2019s Mexican From Scratch restaurants are using Medallia Experience Cloud and Medallia Zingle to seamlessly communicate with restaurant guests about their take-out, delivery and curbside orders and to understand their experience in real-time. \u201cAs alternative dining options become more popular with our customer base, it is incredibly important that we deliver the same remarkable experiences off premise as we have on premise,\u201d said Dan Wheeler, chief marketing officer of Uncle Julio\u2019s Restaurant Group. \u201cMedallia Zingle &hellip; Continue reading \"Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/","og_site_name":"Market Newsdesk","article_published_time":"2021-01-11T13:03:52+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210111005485r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers","datePublished":"2021-01-11T13:03:52+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/"},"wordCount":627,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20210111005485r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/uncle-julios-mexican-from-scratch-restaurants-tap-medallia-to-enhance-curbside-pickup-experience-and-safeguard-customers\/","name":"Uncle Julio\u2019s Mexican From Scratch Restaurants Tap Medallia to Enhance Curbside Pickup Experience and Safeguard Customers - 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