{"id":409786,"date":"2021-01-06T14:22:20","date_gmt":"2021-01-06T19:22:20","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=409786"},"modified":"2021-01-06T14:22:20","modified_gmt":"2021-01-06T19:22:20","slug":"logicmonitor-wins-a-2021-best-customer-support-award-from-trustradius","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/logicmonitor-wins-a-2021-best-customer-support-award-from-trustradius\/","title":{"rendered":"LogicMonitor Wins a 2021 Best Customer Support Award From TrustRadius"},"content":{"rendered":"

\nRecognition from TrustRadius reinforces company\u2019s 98% customer support satisfaction rating
\n<\/h2>\n
\n

SANTA BARBARA, Calif., Jan. 06, 2021 (GLOBE NEWSWIRE) — LogicMonitor<\/a>, the leading cloud-based IT infrastructure monitoring and observability platform, today announced that it has received a 2021 Best of Customer Support Award from TrustRadius<\/u><\/a>. This award highlights companies that have gone above and beyond to provide their customers with outstanding customer service in 2020.<\/p>\n

\u201cWe are excited to announce our first-ever \u2018Best of\u2019 Award winners,\u201d said TrustRadius CEO Vinay Bhagat. \u201cLet\u2019s face it: not all products are created equal, and neither are all technology buyers. That\u2019s why at TrustRadius we\u2019re always looking for new ways to help buyers make great decisions. By highlighting products that come with outstanding customer service, we can help more buyers navigate to products that will meet their unique needs.\u201d<\/p>\n

\u201cEspecially during this difficult year, software companies and tech buyers alike are facing new challenges,\u201d said Megan Headley, VP of Research at TrustRadius. \u201cThe Best Customer Support Award helps both parties address those challenges through the power of trusted reviews on TrustRadius.\u201d<\/p>\n

To win the Best Customer Support Award, each nominated organization had to receive 10 TrustRadius reviews in the past year that featured specific mention of their product\u2019s customer support. Winners also had to rank in the top three positions of their category in terms of the percentage of positive responses they earned this year. Additional vetting via textual review analysis was also performed by the TrustRadius research team.<\/p>\n

\u201cAt LogicMonitor, we prioritize putting our customers first and achieving a high-level of customer satisfaction. Being customer obsessed is one of our company\u2019s core values,\u201d said Brandon Holden, Chief Operating Officer at LogicMonitor. \u201cLogicMonitor\u2019s dedicated employees work closely with our customers to anticipate their needs and help expand the positive business outcomes that IT brings to the business. We\u2019re proud to be valued by our user community and to be recognized for all of the great feedback we\u2019ve received on TrustRadius.\u201d<\/p>\n

LogicMonitor\u2019s excellent customer service has propelled the company\u2019s sustained rapid growth and success. In 2020, the company was named one of the fastest growing private companies in America by\u00a0Inc. Magazine<\/em><\/a>\u00a0and was listed as one of North America\u2019s fastest growing companies in the\u00a0Deloitte Technology Fast 500<\/a>.<\/p>\n

To learn more about LogicMonitor\u2019s global growth and innovative platform, visit\u00a0www.logicmonitor.com<\/a>.<\/p>\n

\n About LogicMonitor\u00ae<\/strong>
\n
Monitoring unlocks new pathways to growth. At LogicMonitor\u00ae, we expand what\u2019s possible for businesses by advancing the technology behind them. LogicMonitor seamlessly monitors infrastructures, empowering companies to focus less on problem solving and more on evolution. We help customers turn on a complete view in minutes, turn the dial from optimization to innovation and turn the corner from sight to vision. For more information, visit\u00a0www.logicmonitor.com<\/a>.<\/p>\n

\n Contact<\/strong>
\n
Anna Lindsey
LogicMonitor
Tel: (805) 323-3901
Email: anna.lindsey@logicmonitor.com<\/u><\/a><\/p>\n

\n About TrustRadius: <\/strong>
\n
TrustRadius helps technology buyers make better decisions and helps vendors tell their unique story, improve conversion, engage high-intent buyers, and gain customer insights. Each month over 1 million B2B technology buyers, over 50% from large enterprises, use verified reviews and ratings on TrustRadius.com<\/a> to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners and Next Coast Ventures.<\/p>\n<\/p>\n


\n
\n \n <\/div>\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

Recognition from TrustRadius reinforces company\u2019s 98% customer support satisfaction rating SANTA BARBARA, Calif., Jan. 06, 2021 (GLOBE NEWSWIRE) — LogicMonitor, the leading cloud-based IT infrastructure monitoring and observability platform, today announced that it has received a 2021 Best of Customer Support Award from TrustRadius. This award highlights companies that have gone above and beyond to provide their customers with outstanding customer service in 2020. \u201cWe are excited to announce our first-ever \u2018Best of\u2019 Award winners,\u201d said TrustRadius CEO Vinay Bhagat. \u201cLet\u2019s face it: not all products are created equal, and neither are all technology buyers. That\u2019s why at TrustRadius we\u2019re always looking for new ways to help buyers make great decisions. By highlighting products that come with outstanding customer service, … <\/p>\n

Continue reading “LogicMonitor Wins a 2021 Best Customer Support Award From TrustRadius”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-409786","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nLogicMonitor Wins a 2021 Best Customer Support Award From TrustRadius - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/logicmonitor-wins-a-2021-best-customer-support-award-from-trustradius\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LogicMonitor Wins a 2021 Best Customer Support Award From TrustRadius - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Recognition from TrustRadius reinforces company\u2019s 98% customer support satisfaction rating SANTA BARBARA, Calif., Jan. 06, 2021 (GLOBE NEWSWIRE) — LogicMonitor, the leading cloud-based IT infrastructure monitoring and observability platform, today announced that it has received a 2021 Best of Customer Support Award from TrustRadius. This award highlights companies that have gone above and beyond to provide their customers with outstanding customer service in 2020. \u201cWe are excited to announce our first-ever \u2018Best of\u2019 Award winners,\u201d said TrustRadius CEO Vinay Bhagat. \u201cLet\u2019s face it: not all products are created equal, and neither are all technology buyers. That\u2019s why at TrustRadius we\u2019re always looking for new ways to help buyers make great decisions. 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