{"id":401800,"date":"2020-12-17T08:28:20","date_gmt":"2020-12-17T13:28:20","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=401800"},"modified":"2020-12-17T08:28:20","modified_gmt":"2020-12-17T13:28:20","slug":"by-embracing-the-full-calix-revenue-edge-solution-silver-star-communications-gears-up-to-successfully-compete-with-consumer-giants","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/by-embracing-the-full-calix-revenue-edge-solution-silver-star-communications-gears-up-to-successfully-compete-with-consumer-giants\/","title":{"rendered":"By Embracing the Full Calix Revenue EDGE Solution, Silver Star Communications Gears Up to Successfully Compete With Consumer Giants"},"content":{"rendered":"

<\/p>\n

By Embracing the Full Calix Revenue EDGE Solution, Silver Star Communications Gears Up to Successfully Compete With Consumer Giants<\/b><\/p>\n

With a robust 74 percent adoption rate of its subscriber-facing mobile application, the regional Wyoming CSP is owning the subscriber relationship by delivering the Ultimate Wi-Fi experience and differentiating customer-service with the latest and most popular subscriber-facing services and apps<\/i><\/p>\n

SAN JOSE, Calif.–(BUSINESS WIRE<\/a>)–Calix, Inc.<\/a> (NYSE: CALX) today announced that Silver Star Communications is harnessing the power of the complete Calix Revenue EDGE<\/a> solution to deliver the Ultimate Wi-Fi Experience, solidifying its relationships with subscribers and fending off trillion-dollar consumer brands. Silver Star first deployed the GigaSpire\u00ae BLAST<\/a> in 2019, delivering industry-best Wi-Fi 6 coverage and establishing functionality through which it could continuously and effortlessly upgrade the subscriber experience thanks to the power of the EXOS\u00ae<\/a> platform and EDGE Suites<\/a>. With a 74 percent adoption rate of the CommandIQ<\/b>\u2122<\/a> mobile app, the Wyoming communications service provider (CSP) now owns a direct channel to engage with subscribers instantly. This opens the door for Silver Star to tap upsell opportunities and deliver more revenue-generating applications as Calix adds partners to EDGE Suites<\/a>.\n<\/p>\n

\nWith the CommandIQ<\/b> mobile app<\/a>\u2014which Calix designed and can be branded under the CSP\u2019s name\u2014subscribers can customize their experience, run speed tests, leverage voice services, set application priorities, manage parental controls, secure their entire home network with ProtectIQ<\/b>\u2122<\/a> and much more. At the beginning of 2020, Silver Star rolled out the CommandIQ<\/b> app (which it branded as the Silver Star Home Zone app) and has promoted it with every BLAST system installation. By bundling ProtectIQ<\/b> as a service along with its BLAST systems, Silver Star has driven an impressive 81 percent adoption rate of the advanced security app. The regional CSP will embrace Calix Marketing Cloud<\/a> further in 2021 to leverage subscriber data and drive similar upsell opportunities.\n<\/p>\n

\nThe regional CSP delivers comprehensive and differentiated services with amazing whole-home coverage built on the most advanced subscriber and network intelligence through EDGE Insights<\/a>. Silver Star is managing subscriber experiences proactively through Calix Support Cloud<\/a> (CSC), resolving three-fourths of trouble tickets without a truck roll\u2014half in a single call. Furthermore, with access to the deep expertise from Calix Customer Success Services<\/a> teams, Silver Star customer support teams are implementing best practices that deliver superior customer care and create value.\n<\/p>\n

\n\u201cTapping into everything that the Revenue EDGE has to offer has given us a new, holistic approach to center our entire business model around the subscriber experience,\u201d said Barbara Sessions, VP and COO for Silver Star. \u201cWe now have all the pieces in place to stay ahead of what our communities expect and what our competitors can deliver, but it all starts with serving our subscribers. Customer service is paramount to us, so in the event of network issues or trouble calls, it is vital that we resolve them with minimal disruption. This level of support is part of delivering an unmatched subscriber experience\u2014not simply services. We look forward to growing our partnership with Calix as we continue to innovate and expand our business.\u201d\n<\/p>\n

\nA Calix customer of more than a decade, Silver Star Communications delivered the first 10G service in the state of Wyoming in 2018 with an AXOS\u00ae<\/a> XGS-PON network. The regional CSP serves Western Wyoming and Eastern Idaho, connecting this region to major cities in adjacent states over a company-owned fiber network of more than 1,100 miles.\n<\/p>\n

\n\u201cService providers like Silver Star are leading the way when it comes to owning the subscribers\u2019 home experience,\u201d said Michael Weening, EVP and COO for Calix. \u201cThe full Revenue EDGE solution puts the power of data and innovation back in the hands of the CSP and blocks the consumer giants trying to hijack the subscriber relationships. Add in network security and parental controls through the EDGE Suites\u2014all fully managed through the CommandIQ<\/b> mobile app, branded under the Silver Star name\u2014and Silver Star has everything necessary to delight subscribers and crush competitors. As Calix continues to roll out new partners, such as leading internet-connected camera brand Arlo, to EDGE Suites, the momentum of forward-thinking CSPs like Silver Star will be unstoppable.\u201d\n<\/p>\n

\nLearn more about the Revenue EDGE<\/a> solution and the customizable CommandIQ<\/b><\/a> mobile application.\n<\/p>\n

About Calix<\/b><\/p>\n

Calix, Inc.<\/a> (NYSE: CALX) \u2013 Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics and turn the complexity of the smart, connected home and business into new revenue streams.\n<\/p>\n

\nThis press release may contain forward-looking statements that are based upon management’s current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix\u2019s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix’s results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov<\/a>.\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20201217005270\/en\/<\/a><\/span><\/p>\n

Press Inquiries:
\n<\/b>
Dale Legaspi
\n
408-474-0056
\n
dale.legaspi@calix.com<\/a><\/p>\n

Investor Inquiries:
\n<\/b>
Tom Dinges
\n
408-474-0080
\n
tom.dinges@calix.com<\/a><\/p>\n

KEYWORDS:<\/b> California Wyoming United States North America<\/p>\n

INDUSTRY KEYWORDS:<\/b> Data Management Technology Telecommunications Mobile\/Wireless Software Networks Internet<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
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By Embracing the Full Calix Revenue EDGE Solution, Silver Star Communications Gears Up to Successfully Compete With Consumer Giants With a robust 74 percent adoption rate of its subscriber-facing mobile application, the regional Wyoming CSP is owning the subscriber relationship by delivering the Ultimate Wi-Fi experience and differentiating customer-service with the latest and most popular subscriber-facing services and apps SAN JOSE, Calif.–(BUSINESS WIRE)–Calix, Inc. (NYSE: CALX) today announced that Silver Star Communications is harnessing the power of the complete Calix Revenue EDGE solution to deliver the Ultimate Wi-Fi Experience, solidifying its relationships with subscribers and fending off trillion-dollar consumer brands. Silver Star first deployed the GigaSpire\u00ae BLAST in 2019, delivering industry-best Wi-Fi 6 coverage and establishing functionality through which it … <\/p>\n

Continue reading “By Embracing the Full Calix Revenue EDGE Solution, Silver Star Communications Gears Up to Successfully Compete With Consumer Giants”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-401800","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nBy Embracing the Full Calix Revenue EDGE Solution, Silver Star Communications Gears Up to Successfully Compete With Consumer Giants - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/by-embracing-the-full-calix-revenue-edge-solution-silver-star-communications-gears-up-to-successfully-compete-with-consumer-giants\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"By Embracing the Full Calix Revenue EDGE Solution, Silver Star Communications Gears Up to Successfully Compete With Consumer Giants - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"By Embracing the Full Calix Revenue EDGE Solution, Silver Star Communications Gears Up to Successfully Compete With Consumer Giants With a robust 74 percent adoption rate of its subscriber-facing mobile application, the regional Wyoming CSP is owning the subscriber relationship by delivering the Ultimate Wi-Fi experience and differentiating customer-service with the latest and most popular subscriber-facing services and apps SAN JOSE, Calif.–(BUSINESS WIRE)–Calix, Inc. (NYSE: CALX) today announced that Silver Star Communications is harnessing the power of the complete Calix Revenue EDGE solution to deliver the Ultimate Wi-Fi Experience, solidifying its relationships with subscribers and fending off trillion-dollar consumer brands. 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(NYSE: CALX) today announced that Silver Star Communications is harnessing the power of the complete Calix Revenue EDGE solution to deliver the Ultimate Wi-Fi Experience, solidifying its relationships with subscribers and fending off trillion-dollar consumer brands. 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