{"id":401264,"date":"2020-12-16T15:43:37","date_gmt":"2020-12-16T20:43:37","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=401264"},"modified":"2020-12-16T15:43:37","modified_gmt":"2020-12-16T20:43:37","slug":"dickeys-barbecue-pit-promotes-carissa-de-santis-to-chief-information-officer","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/dickeys-barbecue-pit-promotes-carissa-de-santis-to-chief-information-officer\/","title":{"rendered":"Dickey\u2019s Barbecue Pit Promotes Carissa De Santis to Chief Information Officer"},"content":{"rendered":"

\nWorld\u2019s largest barbecue concept advances industry veteran to join in leading company
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Dallas, TX, Dec. 16, 2020 (GLOBE NEWSWIRE) — Dickey\u2019s Barbecue Pit<\/a> announced today that the company has promoted Carissa De Santis from vice president of information technology to chief information officer.<\/p>\n

In June 2019, De Santis joined the Dickey\u2019s team with the responsibility of overseeing all company technology platforms. At the beginning of the pandemic, De Santis led her IT team through a complete redesign of Dickey\u2019s e-commerce site to optimize functionality for mobile users. The upgraded site features enhanced speed and performance, an elevated user experience with fewer clicks and an easier navigation to follow, all of which contributed to a 42% increase in Dickey\u2019s digital sales and 122% increase in site traffic.<\/p>\n

\u201cTo say Carissa is deserving of this promotion would be an understatement,\u201d said Laura Rea Dickey, CEO of Dickey\u2019s Barbecue Restaurants, Inc.<\/a> \u201cUnder Carissa\u2019s leadership, Dickey\u2019s technology capabilities have grown tremendously, which has played a huge role in taking our brand to the next level. We are very proud to promote her for her dedicated work and the overall impact she\u2019s made on our company.\u201d<\/p>\n

Over the past year and a half at Dickey\u2019s, De Santis also revamped internal reporting and resource channels and integrated all third-party delivery partners into Chowly<\/a>, a third-party delivery consolidation service, to streamline the online ordering system. The integration with Chowly resulted in a growth of off-promise sales of over 400%.<\/p>\n

An industry veteran with more than 20 years of experience in both operations and technology, De Santis has coveted several recognitions for excellence in her field. In 2018, she served on the Technology Accelerator Award Winners Panel at the FSTEC Conference and in 2019, De Santis was named a rising star on Hospitality Technology\u2019s<\/i> Top Women in Restaurant Technology list. Additionally, Emerging.com<\/i> named her as one of 2019\u2019s Top 50 Women Innovators in the Restaurant Industry and most recently, De Santis was nominated for the Dallas CIO of the Year ORBIE Award.<\/p>\n

\u201cI am very honored and excited to take on this new role at Dickey\u2019s,\u201d De Santis said. \u201cOur IT team has been challenged with many new developments since I began working here, and we\u2019ve consistently risen to the occasion. With the help of cutting-edge technology, I can\u2019t wait to watch our brand scale new heights.\u201d<\/p>\n

To learn more, follow Dickey\u2019s Franchise on Facebook<\/a>, Instagram<\/a> and Twitter. Download the Dickey\u2019s Barbecue Pit app<\/a> from the Apple App Store<\/a> or Google Play<\/a>.<\/p>\n

\n About Dickey\u2019s Barbecue Restaurants, Inc. <\/b>\n <\/p>\n

Dickey’s Barbecue Restaurants, Inc., the world\u2019s largest barbecue concept, was founded in 1941 by Travis Dickey. For the past 79 years, Dickey\u2019s Barbecue Pit has served millions of guests Legit. Texas. Barbecue.\u2122 At Dickey\u2019s, all our barbecued meats are smoked onsite in a hickory wood burning pit. Dickey\u2019s proudly believes there\u2019s no shortcut to true barbecue and it\u2019s why they never say bbq<\/a>. The Dallas-based, family-run barbecue franchise offers several slow-smoked meats and wholesome sides with ‘No B.S. (Bad Stuff)’ included. The fast-casual concept has expanded worldwide with two international locations in the UAE and operates over 500 locations in 44 states. In 2016, Dickey\u2019s won first place on Fast Casual\u2019s<\/i> \u201cTop 100 Movers and Shakers\u201d list and was named a Top 500 Franchise<\/a> by Entrepreneur<\/i> in 2018. Dickey’s Barbecue Pit has also been recognized by Fox News, Franchise Times, The Wall Street Journal, QSR Magazine, Forbes Magazine<\/i> and Nation\u2019s Restaurant News<\/i>. For more information, visit\u00a0www.dickeys.com<\/a>.\u00a0<\/p>\n

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