{"id":395479,"date":"2020-12-08T09:14:29","date_gmt":"2020-12-08T14:14:29","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=395479"},"modified":"2020-12-08T09:14:29","modified_gmt":"2020-12-08T14:14:29","slug":"as-covid-19-cases-rise-and-restrictions-loom-small-business-owners-see-long-road-to-recovery","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/as-covid-19-cases-rise-and-restrictions-loom-small-business-owners-see-long-road-to-recovery\/","title":{"rendered":"As COVID-19 Cases Rise and Restrictions Loom, Small Business Owners See Long Road to Recovery"},"content":{"rendered":"

<\/p>\n

\nAs COVID-19 Cases Rise and Restrictions Loom, Small Business Owners See Long Road to Recovery\n<\/p>\n

\nWells Fargo survey highlights tough times for business owners, their expectations for economic recovery, and payment trends\n<\/p>\n

SAN FRANCISCO–(BUSINESS WIRE<\/a>)–
\nWith COVID-19 cases surging and a new wave of restrictions looming, challenges persist for small business owners as they continue to weather the pandemic according to data from the Q4 Wells Fargo\/Gallup Small Business Index<\/a>. While the index score rose 12 points for the second straight quarter, overall optimism levels remain just over half of what they were in late 2019.\n<\/p>\n

This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20201208005743\/en\/<\/a><\/p>\n

\"The<\/p>\n

The Q4 Wells Fargo\/Gallup Small Business Index score rose 12 points to 72, overall optimism levels remain nearly half of what they were in late 2019. (Graphic: Wells Fargo)<\/p>\n<\/div>\n

\nFor the third straight quarter, respondents most frequently ranked the loss of business or closings due to the impact of COVID-19 as their top concern. Attracting new business, worries about financial stability and reduced cash flow were the other top ranked concerns.\n<\/p>\n

\n\u201cWith COVID-19 numbers hitting new high-water marks across many states as we enter the important holiday season, small businesses are facing another steep round of challenges,\u201d said Steve Troutner, head of Small Business at Wells Fargo. \u201cHelping small businesses keep their doors open, their employees at work, and meet their customers\u2019 needs safely is a top priority for Wells Fargo and we are deploying a wide array of tools to do so including our Open for Business Fund which is investing approximately $400 million to support small businesses.\u201d\n<\/p>\n

Business owners see long road ahead for recovery<\/b><\/p>\n

\nThe Q4 survey highlighted that the journey to economic recovery for small businesses is not a short one. Almost half (46%) of the respondents continued to report decreases in revenue in the last 12 months. The number of owners that felt the economy was growing climbed nine points to 29%, but 33% felt it was continuing to slow, while a combined 38% said it was in a recession or depression.\n<\/p>\n

\nWhen asked about the timeline for economic recovery, 28% said it would not come until the second half of 2021, while over one third (34%) did not anticipate a recovery until after 2021. More specifically, when asked how long recovery from the impacts of COVID-19 for businesses like theirs would take, over half (55%) said it would not be until the second half of 2021 or beyond.\n<\/p>\n

The pandemic has changed how many small businesses think about payment solutions<\/b><\/p>\n

\nThe pandemic has required many businesses to establish safer ways to engage with customers. Payments is no exception. The pandemic\u2019s effects were particularly highlighted in the data showing that 25% of owners said they have stopped or reduced their acceptance of cash or check via in-person payment. Credit and debit cards continue to be a staple for online payments (25%) and in person payments (38%). Business owners have also heard that more customers would like the ability to make payments over the phone with a debit or credit card. This being said, cash and checks remain the largest method of payment with 74% of businesses continuing to accept them.\n<\/p>\n

\n\u201cAs we think about how to serve our small business customers amid the current COVID environment, it\u2019s critical that we support them with new payment techniques which in turn allow them to operate safely and efficiently,\u201d said Liz Ryan, executive vice president and interim head of Wells Fargo Merchant Services. \u201cThe data tells us that for a large number of business owners, both their current circumstances and their customer preferences are dictating a hygienic approach for payments. As we observe the current shift toward innovative solutions like contactless payments, the pandemic is accelerating the adoption of these capabilities as consumer buying behaviors and preferences change. We continue to operate with a customer-first mindset and focus our support on helping business owners not just survive but thrive.\u201d\n<\/p>\n

Despite challenges, small businesses remain resilient, and focused on deliberate investments<\/b><\/p>\n

\nThough COVID-19 continues to weigh on small businesses, owners are focused on staying positive and continuing to make thoughtful decisions. Sixty-nine percent of business owners rated their company\u2019s current financial situation as good or somewhat good, and the measure lifted to 73% when asked about 12 months from now. With the shifts and changes small businesses have had to quickly make this year, 46% reported decreases in revenue, but 53% expect revenue to increase over the next 12 months. Indicators showing a very deliberate approach to weathering the storm in 2020 include only 23% of owners acknowledging investing in their businesses this year, and only 13% reporting adding employees. Yet for the next 12 months, business owners hope to increase those numbers with 30% investing in their businesses, and 25% adding to their staff.\n<\/p>\n

\n\u201cOwners seem to be acknowledging the challenges COVID-19 continues to bring to their business, particularly with the resurgence in cases across the country,\u201d said Mark Vitner, senior economist with Wells Fargo. \u201cWith that said, given the myriad of factors that have affected the small business landscape, the continued recovery in optimism indicates these owners see brighter horizons ahead.\u201d\n<\/p>\n

Many Hearts. One Community.<\/b><\/p>\n

\nThe survey\u2019s reflection of the long road ahead for small businesses highlights the importance of supporting them on their journey to recovery, particularly during the holiday season. To this end, during the month of December Wells Fargo will use its online and social media platforms to shine a light on small businesses and encourage people to shop locally. Additionally, Wells Fargo will deploy approximately $50 million through its Open for Business Fund to nonprofits that help small businesses stay open and to provide relief for small businesses during this time of need.\n<\/p>\n

\nMore details about Wells Fargo\u2019s \u201cMany Hearts. One Community.\u201d holiday campaign can be found on the company\u2019s social media channels and Wells Fargo Stories<\/a>.\n<\/p>\n

Wells Fargo\/Gallup Small Business Index Scores: Q4 2019 \u2013 Q4 2020<\/b><\/p>\n\n\n\n\n\n\n\n
\n

\n\u00a0\n<\/p>\n<\/td>\n

\n\n

Overall Index Score<\/b><\/p>\n<\/td>\n

\n\n

Present Situation<\/b><\/p>\n<\/td>\n

\n\n

Future Expectations<\/b><\/p>\n<\/td>\n<\/tr>\n

\n

Q4 2020 (surveyed November 2020)<\/b><\/p>\n<\/td>\n

\n\n

\n72\n<\/p>\n<\/td>\n

\n\n

\n24\n<\/p>\n<\/td>\n

\n\n

\n48\n<\/p>\n<\/td>\n<\/tr>\n

\n

Q3 2020 (surveyed August 2020)<\/b><\/p>\n<\/td>\n

\n\n

\n60\n<\/p>\n<\/td>\n

\n\n

\n19\n<\/p>\n<\/td>\n

\n\n

\n41\n<\/p>\n<\/td>\n<\/tr>\n

\n

Q2 2020 (surveyed April 2020)<\/b><\/p>\n<\/td>\n

\n\n

\n48\n<\/p>\n<\/td>\n

\n\n

\n39\n<\/p>\n<\/td>\n

\n\n

\n9\n<\/p>\n<\/td>\n<\/tr>\n

\n

Q1 2020 (surveyed January 2020)<\/b><\/p>\n<\/td>\n

\n\n

\n132\n<\/p>\n<\/td>\n

\n\n

\n63\n<\/p>\n<\/td>\n

\n\n

\n69\n<\/p>\n<\/td>\n<\/tr>\n

\n

Q4 2019 (surveyed September 2019)<\/b><\/p>\n<\/td>\n

\n\n

\n142\n<\/p>\n<\/td>\n

\n\n

\n67\n<\/p>\n<\/td>\n

\n\n

\n75\n<\/p>\n<\/td>\n<\/tr>\n<\/table>\n

About Wells Fargo<\/b><\/p>\n

\nWells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.92 trillion in assets. Wells Fargo\u2019s vision is to satisfy our customers\u2019 financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,200 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 31 countries and territories to support customers who conduct business in the global economy. Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 30 on Fortune\u2019s 2020 rankings of America\u2019s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories<\/a>.\n<\/p>\n

\nAdditional information may be found at www.wellsfargo.com<\/a> | Twitter: @WellsFargo<\/a><\/p>\n

Methodology<\/b><\/p>\n

\nResults for Wells Fargo\/Gallup Small Business survey are based on web interviews with 600 small business owners, conducted during the period November 6-13, 2020., Beginning in Q2, 2019, interviewing formally transitioned from outbound phone data collection to a national small business web opt-in panel provider.\n<\/p>\n

\nNews Release Category: WF-SB\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20201208005743\/en\/<\/a><\/span><\/p>\n

Media
\n<\/b>
Manuel Venegas, 213.269.2723
\n
Manuel.venegas2@wellsfargo.com<\/a><\/p>\n

KEYWORDS:<\/b> California United States North America<\/p>\n

INDUSTRY KEYWORDS:<\/b> Small Business Banking Professional Services Finance<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Photo<\/b><\/font><\/td>\n<\/tr>\n
\"Photo\"<\/td>\n<\/tr>\n
The Q4 Wells Fargo\/Gallup Small Business Index score rose 12 points to 72, overall optimism levels remain nearly half of what they were in late 2019. (Graphic: Wells Fargo)<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

As COVID-19 Cases Rise and Restrictions Loom, Small Business Owners See Long Road to Recovery Wells Fargo survey highlights tough times for business owners, their expectations for economic recovery, and payment trends SAN FRANCISCO–(BUSINESS WIRE)– With COVID-19 cases surging and a new wave of restrictions looming, challenges persist for small business owners as they continue to weather the pandemic according to data from the Q4 Wells Fargo\/Gallup Small Business Index. While the index score rose 12 points for the second straight quarter, overall optimism levels remain just over half of what they were in late 2019. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20201208005743\/en\/ The Q4 Wells Fargo\/Gallup Small Business Index score rose 12 points to 72, … <\/p>\n

Continue reading “As COVID-19 Cases Rise and Restrictions Loom, Small Business Owners See Long Road to Recovery”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-395479","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nAs COVID-19 Cases Rise and Restrictions Loom, Small Business Owners See Long Road to Recovery - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/as-covid-19-cases-rise-and-restrictions-loom-small-business-owners-see-long-road-to-recovery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"As COVID-19 Cases Rise and Restrictions Loom, Small Business Owners See Long Road to Recovery - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"As COVID-19 Cases Rise and Restrictions Loom, Small Business Owners See Long Road to Recovery Wells Fargo survey highlights tough times for business owners, their expectations for economic recovery, and payment trends SAN FRANCISCO–(BUSINESS WIRE)– With COVID-19 cases surging and a new wave of restrictions looming, challenges persist for small business owners as they continue to weather the pandemic according to data from the Q4 Wells Fargo\/Gallup Small Business Index. 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While the index score rose 12 points for the second straight quarter, overall optimism levels remain just over half of what they were in late 2019. This press release features multimedia. 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