{"id":395304,"date":"2020-12-08T08:33:37","date_gmt":"2020-12-08T13:33:37","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=395304"},"modified":"2020-12-08T08:33:37","modified_gmt":"2020-12-08T13:33:37","slug":"8x8-raises-the-bar-on-cloud-communications-new-release-delivers-work-from-anywhere-insights-and-improved-administrator-and-user-experience","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/8x8-raises-the-bar-on-cloud-communications-new-release-delivers-work-from-anywhere-insights-and-improved-administrator-and-user-experience\/","title":{"rendered":"8×8 Raises the Bar on Cloud Communications; New Release Delivers Work From Anywhere Insights and Improved Administrator and User Experience"},"content":{"rendered":"

<\/p>\n

8×8 Raises the Bar on Cloud Communications; New Release Delivers Work From Anywhere Insights and Improved Administrator and User Experience<\/b><\/p>\n

CAMPBELL, Calif.–(BUSINESS WIRE<\/a>)–8×8, Inc.<\/a> (NYSE: EGHT), a leading integrated cloud communications platform, today announced new 8×8 Open Communications Platform<\/a>\u2122 enhancements, improving how organizations manage and use communications and collaboration. These new innovations are helping organizations accelerate digital workplace<\/a> initiatives and optimize employee productivity and customer experiences from anywhere on any device.\n<\/p>\n

This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20201208005494\/en\/<\/a><\/p>\n

\"8x8's<\/p>\n

8×8’s new cloud communications release delivers deeper work from anywhere insights and improved administrator and user experience. (Graphic: Business Wire)<\/p>\n<\/div>\n

\n\u201cA modern, seamless platform matters. Owning the fully integrated cloud technology stack, from voice, team chat and meetings to contact center, enterprise APIs and programmable applications, enables us to rapidly inject new, innovative capabilities across the 8×8 Open Communications Platform via our microservices architecture,\u201d said Dejan Deklich, Chief Product Officer at 8×8, Inc. \u201cThis benefits organizations significantly as it removes friction for both administrators and users, allowing them to easily mix-and-match, manage and use the communications, collaboration and customer engagement features they need in a fast-evolving, operate-from-anywhere business environment.\u201d\n<\/p>\n

\nThe latest 8×8 Open Communications Platform updates empower organizations of all sizes and levels with new, global cloud communications and collaboration features that provide:\n<\/p>\n

Frictionless User Experience<\/b>: improved, intuitive user experience facilitates employee adoption of mobile-first capabilities and increases engagement and productivity while reducing overall IT support and training costs.\n<\/p>\n\n\n\n\n\n
\n\n

8×8 Work<\/a><\/b>, a single, integrated app for voice, team chat and video meetings<\/a> now features:\n<\/p>\n<\/td>\n<\/tr>\n

\n\n

\n\u00a0\n<\/p>\n<\/td>\n

\u2022<\/td>\n\n

\nAutomatic presence status sync with Google and Microsoft Office 365 Calendars<\/a> sets user presence based on calendar events, eliminating manual steps to prevent interruptions while on calls or video meetings.\n<\/p>\n<\/td>\n<\/tr>\n

\n\n

\n\u00a0\n<\/p>\n<\/td>\n

\u2022<\/td>\n\n

\nDark mode, the ability to mute chat and SMS notifications, and block spam calls and numbers, keeps users focused and productive while working from anywhere.\n<\/p>\n<\/td>\n<\/tr>\n

\n\n

\n\u00a0\n<\/p>\n<\/td>\n

\u2022<\/td>\n\n

\nAmazon Fire OS support and available in the Amazon app store. Users of select Amazon Fire Tablet<\/a> models can now enjoy the same best-in-class end-user experience and features available on iOS and Android devices, including seamlessly moving from a chat or SMS to a voice call or video meeting at the tap of the finger.\n<\/p>\n<\/td>\n<\/tr>\n<\/table>\n\n\n\n\n\n\n
\u00a0<\/td>\n\n

8×8 Meet<\/a><\/b> is included in the 8×8 Work app or available as a standalone meetings solution, and now includes:\n<\/p>\n<\/td>\n<\/tr>\n

\u00a0<\/td>\n\n

\n\u00a0\n<\/p>\n<\/td>\n

\u2022<\/td>\n\n

\nEnhanced security with end-to-end (E2E) encryption for 8×8 Work app users and guests joining via a web browser.\n<\/p>\n<\/td>\n<\/tr>\n

\u00a0<\/td>\n\n

\n\u00a0\n<\/p>\n<\/td>\n

\u2022<\/td>\n\n

\nImproved collaboration for large groups with support for up to 100 active participants per meeting.\n<\/p>\n<\/td>\n<\/tr>\n

\u00a0<\/td>\n\n

\n\u00a0\n<\/p>\n<\/td>\n

\u2022<\/td>\n\n

\nOptimization of upstream and downstream video quality to adjust for bandwidth consumption or network quality.\n<\/p>\n<\/td>\n<\/tr>\n

\u00a0<\/td>\n\n

\n\u00a0\n<\/p>\n<\/td>\n

\u2022<\/td>\n\n

\nIn-meeting YouTube video sharing<\/a> with automatic audio source prioritization for participants.\n<\/p>\n<\/td>\n<\/tr>\n<\/table>\n

Expanded Global Presence <\/b><\/p>\n