{"id":395175,"date":"2020-12-08T08:03:33","date_gmt":"2020-12-08T13:03:33","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=395175"},"modified":"2020-12-08T08:03:33","modified_gmt":"2020-12-08T13:03:33","slug":"ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\/","title":{"rendered":"Ubersmith Brings Together 50 Disparate Business Operations Systems at Atlantic.Net"},"content":{"rendered":"<h2>\nGreatly improves efficiency, more precise billing, better overall customer service<br \/>\n<\/h2>\n<div class=\"mw_release\">\n<p>NEW YORK, Dec.  08, 2020  (GLOBE NEWSWIRE) &#8212; Atlantic.Net Inc., a global cloud services provider, replaced or integrated more than 50 different subscription billing, device management and customer support systems into one. Ubersmith business management software has improved business processes from seven to 14 days to one day, quickened response to support issues by enabling resolution in half of the previous time and realized a 55% improvement in billing for customers\u2019 overage usage.<\/p>\n<p>\u201cBy consolidating all our previous systems into Ubersmith, customer information related to billing, products and service is centralized in one place, making it readily accessible,\u201d said Marty Puranik, founder and CEO, Atlantic.Net. \u201cPlus, we\u2019ve eliminated the need for training our staff on different systems, which saves countless hours and streamlines resources.\u201d<\/p>\n<p>\u201cWe can automatically tie support tickets to information about specific devices and customers, and as a result, our support ticket times have dropped in half,\u201d said Puranik. \u201cAlso, we have better capabilities to monitor customer usage and bill accordingly, which is a net positive for revenue growth.\u201d<\/p>\n<p>Atlantic.Net has achieved tremendous operational efficiencies and substantial cost savings by eliminating many redundant systems.<\/p>\n<p>Started in 1994 in Gainesville, Florida, Atlantic.Net quickly expanded to other cities with new office openings and acquisitions of service providers. Today, it operates out of five data centers in the U.S., one in Canada, and one in the U.K., with plans to expand services in Amsterdam and Singapore next year. Atlantic.Net is a global cloud services provider, providing more than 15,000 customers with business-class dedicated and cloud hosting solutions backed by 24\/7\/365 support.<\/p>\n<p>Ubersmith is an easily customizable, integrated, and modular software suite for subscription billing, quoting, order management, infrastructure management and ticketing. A plug-in system provides flexibility for extending and integrating other software used as part of business operations. Ubersmith provides an application programming interface (API) and software development kit (SDK) to enable customers and partners to easily integrate other systems and programs with the Ubersmith suite.<\/p>\n<p>\u201cWe make extensive use of Ubersmith APIs to integrate with other systems that we use for payments, accounting, domain registration, security certificates and more,\u201d said Puranik.<\/p>\n<p>Deep integrations with the Ubersmith software enable Atlantic.Net to achieve high levels of efficiency in operations, helping to improve employee productivity and ultimately provide higher levels of customer service. Atlantic.Net is known for delivering outstanding products, service and high customer satisfaction with one of the lower customer churn rates in the VPS hosting industry.<\/p>\n<p>With Ubersmith\u2019s plans to soon add support for Salesforce, Atlantic.Net will be able to tie in its sales and prospecting activities, along with customer quotes, in its systems.<\/p>\n<p>\u201cAtlantic.Net\u00a0has done an impressive job at leveraging the capabilities we provide in Ubersmith\u2019s business management, infrastructure and operations software,\u201d said Kurt Daniel, CEO of Ubersmith. \u201cWe&#8217;re pleased to be an important partner for their business as they continue to grow and expand in the cloud services and hosting arenas.\u201d<\/p>\n<p>\n        <strong>About Atlantic.Net<\/strong><br \/>\n        <br \/>Atlantic.Net is a global\u00a0cloud services\u00a0provider with over 25 years of experience, specializing in managed and non-managed Windows, Linux, and FreeBSD server hosting solutions and HIPAA compliant hosting. With a focus on security, compliance, and simplifying the user experience, Atlantic.Net provides business-class dedicated and cloud hosting solutions, backed by 24\/7\/365 support through their global data centers located in New York, London, San Francisco, Toronto, Dallas, Ashburn, and Orlando. For more information, please visit\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=oUZ9BXJUC9iWu0dDnoDrUnqWxNNpZfvIRqNofRfbdJqciKpqgfpYVOJxHeLkOmUZD-hfx946bygLSkVse9p9kWIWiiv9UoRsm-IK6VucIWY=\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">https:\/\/www.atlantic.net<\/a>.<\/p>\n<p>\n        <strong>About Ubersmith<\/strong><br \/>\n        <br \/>Ubersmith is a leader in subscription management software for the cloud and beyond. Headquartered in New York, Ubersmith provides billing, infrastructure and ticketing solutions that are open, scalable, and integrated. Organizations worldwide rely on Ubersmith to better serve their customers and better run their businesses. For more, please visit\u00a0<a href=\"https:\/\/www.globenewswire.com\/Tracker?data=oUZ9BXJUC9iWu0dDnoDrUgcWCBF8kSshFIANYvXIiEQSjFUQsjAFfmiT9foJ5r8x6arg-aMc_zsqMnSFVeqkjENRWTE55BWtGL_ADXEkXpc=\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">https:\/\/ubersmith.com<\/a>.<\/p>\n<p>      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODA5ODIxNyMzODYwNDI5IzUwMDA3NjIyMQ==\" width=\"1\" height=\"1\" \/><br \/>\n      <br \/>\n      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/ml.globenewswire.com\/release\/track\/829e98b0-4266-48cf-9a83-d5e9098bd748\" width=\"1\" height=\"1\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\">\n<pre>Glenn Rossman\r\n(914) 623-8354\r\nglenn@theacornpr.com\r\n<\/pre>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Greatly improves efficiency, more precise billing, better overall customer service NEW YORK, Dec. 08, 2020 (GLOBE NEWSWIRE) &#8212; Atlantic.Net Inc., a global cloud services provider, replaced or integrated more than 50 different subscription billing, device management and customer support systems into one. Ubersmith business management software has improved business processes from seven to 14 days to one day, quickened response to support issues by enabling resolution in half of the previous time and realized a 55% improvement in billing for customers\u2019 overage usage. \u201cBy consolidating all our previous systems into Ubersmith, customer information related to billing, products and service is centralized in one place, making it readily accessible,\u201d said Marty Puranik, founder and CEO, Atlantic.Net. \u201cPlus, we\u2019ve eliminated the need &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Ubersmith Brings Together 50 Disparate Business Operations Systems at Atlantic.Net&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-395175","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ubersmith Brings Together 50 Disparate Business Operations Systems at Atlantic.Net - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ubersmith Brings Together 50 Disparate Business Operations Systems at Atlantic.Net - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Greatly improves efficiency, more precise billing, better overall customer service NEW YORK, Dec. 08, 2020 (GLOBE NEWSWIRE) &#8212; Atlantic.Net Inc., a global cloud services provider, replaced or integrated more than 50 different subscription billing, device management and customer support systems into one. Ubersmith business management software has improved business processes from seven to 14 days to one day, quickened response to support issues by enabling resolution in half of the previous time and realized a 55% improvement in billing for customers\u2019 overage usage. \u201cBy consolidating all our previous systems into Ubersmith, customer information related to billing, products and service is centralized in one place, making it readily accessible,\u201d said Marty Puranik, founder and CEO, Atlantic.Net. \u201cPlus, we\u2019ve eliminated the need &hellip; Continue reading &quot;Ubersmith Brings Together 50 Disparate Business Operations Systems at Atlantic.Net&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-08T13:03:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODA5ODIxNyMzODYwNDI5IzUwMDA3NjIyMQ==\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Ubersmith Brings Together 50 Disparate Business Operations Systems at Atlantic.Net\",\"datePublished\":\"2020-12-08T13:03:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\\\/\"},\"wordCount\":644,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=ODA5ODIxNyMzODYwNDI5IzUwMDA3NjIyMQ==\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ubersmith-brings-together-50-disparate-business-operations-systems-at-atlantic-net\\\/\",\"name\":\"Ubersmith Brings Together 50 Disparate Business Operations Systems at Atlantic.Net - 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