{"id":394674,"date":"2020-12-07T15:33:13","date_gmt":"2020-12-07T20:33:13","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=394674"},"modified":"2020-12-07T15:33:13","modified_gmt":"2020-12-07T20:33:13","slug":"pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\/","title":{"rendered":"PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts <\/b><\/p>\n<p class=\"bwalignc\"><i>Customer Protections, Financial-Assistance Programs and Other Resources Are Ready and Here to Help During These Trying Times <\/i><\/p>\n<p>SAN FRANCISCO&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nAs COVID-19 cases rise throughout the state, Pacific Gas and Electric Company (PG&amp;E) continues to offer support in numerous ways for customers navigating the unprecedented pandemic and reminds our customers that we\u2019re here to help.\n<\/p>\n<p>\n\u201cWe immediately took action earlier this year to provide support for customers financially impacted by the pandemic and all of those protections remain in place as we move into 2021. We are also reminding customers about the various resources and programs we have available to help them lower their energy costs,\u201d said Laurie Giammona, PG&amp;E\u2019s Chief Customer Officer and a Senior Vice President.\n<\/p>\n<p><b>Actions to Protect Customers<\/b><\/p>\n<p>\nPG&amp;E intends on maintaining the following customer protections through April 16, 2021:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nMoratorium on service disconnections for non-payment for residential and small commercial customers;\n<\/li>\n<li>\nPost-enrollment verification and re-enrollment requirements have been suspended for the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fresidential%2Fsave-energy-money%2Fhelp-paying-your-bill%2Flonger-term-assistance%2Fcare%2Fcare.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=California+Alternate+Rates+for+Energy+Program&amp;index=1&amp;md5=e1599be694221446ef318a545e88f5a8\">California Alternate Rates for Energy Program<\/a> (CARE) and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.pge.com%2FFERA&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=Family+Electric+Rate+Assistance+%28FERA%29+Program&amp;index=2&amp;md5=40f256cbedfa74d973e994a9ac9b07e6\">Family Electric Rate Assistance (FERA) Program<\/a> (FERA);\n<\/li>\n<li>\nSecurity deposits are being waived for small commercial customers (residential customers are not required to submit security deposits);\n<\/li>\n<li>\nCustomers on the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fresidential%2Fsave-energy-money%2Fhelp-paying-your-bill%2Flonger-term-assistance%2Fmedical-condition-related%2Fmedical-baseline-allowance%2Fmedical-baseline-allowance.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=Medical+Baseline&amp;index=3&amp;md5=f41ee331fa7c92a9ba1bb810641c8561\">Medical Baseline<\/a> program offering customers with qualifying medical conditions a lower monthly rate on energy bills are not being asked to re-certify through a doctor or other eligible medical professionals for up to one year.\n<\/li>\n<\/ul>\n<p>\nPG&amp;E helped almost 200,000 customers enroll in the CARE program this year providing income-qualified customers with a monthly discount. At the end of October, more than 1.57 million PG&amp;E customers were enrolled in CARE, compared to the 1.39 million enrolled at the end of February prior to the shelter-at- home mandates.\n<\/p>\n<p><b>More Energy Saving Resources and Financial Assistance Programs<\/b><\/p>\n<p>\nTo take advantage of additional programs, tools and savings opportunities, PG&amp;E recommends customers become more familiar with the following:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nSeparate from CARE, income-qualified households with three or more persons can apply for the FERA at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.pge.com%2FFERA&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=pge.com%2FFERA&amp;index=4&amp;md5=af977ca5ca27cb8b93a3beeb8b982fb9\">pge.com\/FERA<\/a> for an 18% discount on their electric bill.\n<\/li>\n<li><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fresidential%2Fin-your-community%2Feconomic-and-community-vitality%2Freach%2Freach.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=Relief+for+Energy+Assistance+through+Community+Help+%28REACH%29&amp;index=5&amp;md5=30d355608766e149f670f3d1cb4237b8\">Relief for Energy Assistance through Community Help (REACH)<\/a> provides income- qualified customers with financial assistance during times of hardship. Customers impacted by COVID-19 will be provided with up to an additional $100 in bill payment assistance through April 16, 2021.The program is funded by PG&amp;E through tax-deductible contributions from customers and employees. <b>To donate, click<\/b><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fresidential%2Fsave-energy-money%2Fhelp-paying-your-bill%2Fone-time-assistance%2Freach%2Fdonation%2Fdonation.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=here&amp;index=6&amp;md5=69dd32a9d1620e3279e577914769b6b2\">here<\/a>.\n<\/li>\n<li>\nThe federally-funded <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fresidential%2Fsave-energy-money%2Fhelp-paying-your-bill%2Fenergy-reduction-and-weatherization%2Fliheap%2Fliheap.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=Low-Income+Home+Energy+Assistance+Program+%28LIHEAP%29&amp;index=7&amp;md5=c04fe2cf09ba76fdf20ad0ec19a8edbd\">Low-Income Home Energy Assistance Program (LIHEAP)<\/a> provides financial assistance to help offset eligible household energy costs, including heating, cooling and home weatherization expenses. To learn more, dial <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fresidential%2Fsave-energy-money%2Fhelp-paying-your-bill%2Fenergy-reduction-and-weatherization%2Fliheap%2Fliheap.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=211&amp;index=8&amp;md5=2f6ec49da924719d86df80528e38241e\">211<\/a> or (866) 675-6623 for LIHEAP income guidelines and a list of participating agencies.\n<\/li>\n<li>\nConvenient ways to pay that can help better manage energy costs. Start by logging onto your <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fresidential%2Fyour-account%2Faccount-management%2Fmanage-your-account%2Fmanage-your-account.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=PG%26amp%3BE+online+account&amp;index=9&amp;md5=af342613f77781f6742fe14fae03b548\">PG&amp;E online account<\/a> to monitor energy use and check or compare your <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fresidential%2Frate-plans%2Fhow-rates-work%2Ffind-my-best-rate-plan.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=rate+plan&amp;index=10&amp;md5=320c8e71ebf2830683e42e92c6945494\">rate plan<\/a>. Explore programs, like <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fresidential%2Fsave-energy-money%2Fhelp-paying-your-bill%2Flonger-term-assistance%2Fbudget-billing%2Fenroll-in-budget-billing%2Fenroll-in-budget-billing.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=Budget+Billing&amp;index=11&amp;md5=8df138425ff514f32c5dc44166e2e2b6\">Budget Billing<\/a> to help avoid or manage unanticipated high bills.\n<\/li>\n<\/ul>\n<p><b>Active COVID-19 Protocols<\/b><\/p>\n<p>\nAs always, the safety of our customers and employees is PG&amp;E\u2019s most important responsibility. As our field crews perform critical safety and maintenance work as well as follow COVID-19 protocols including wearing face-coverings and respecting social distancing guidelines, we ask our customers to do the same. Your actions can keep our workforce healthy and safe as we continue to maintain and safely operate gas and electric services for our customers.\n<\/p>\n<p>\nFor more information on PG&amp;E\u2019s response to the virus visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.pge.com%2Fcovid19&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=pge.com%2Fcovid19%2F&amp;index=12&amp;md5=1ff8b53ebcff18ea338d0e510051fbc5\">pge.com\/covid19\/<\/a>.\n<\/p>\n<p><b>About PG&amp;E<\/b><\/p>\n<p>\nPacific Gas and Electric Company, a subsidiary of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.pge-corp.com%2F&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=PG%26amp%3BE+Corporation&amp;index=13&amp;md5=38bd3a1893dc6ee667909a0ea7b37c74\">PG&amp;E Corporation<\/a> (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco, with more than 24,000 employees, the company delivers some of the nation\u2019s cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2F&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=pge.com&amp;index=14&amp;md5=d195cfaeb1593bd9ebbe7626ae72b700\">pge.com<\/a> and <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.pge.com%2Fen_US%2Fabout-pge%2Fmedia-newsroom%2Fmedia-newsroom.page&amp;esheet=52344145&amp;newsitemid=20201207005811&amp;lan=en-US&amp;anchor=pge.com%2Fnews&amp;index=15&amp;md5=3b515c730ec8cfe13446022f810e520a\">pge.com\/news<\/a>.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201207005811r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20201207005811\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20201207005811\/en\/<\/a><\/span><\/p>\n<p>\nMEDIA RELATIONS:<br \/>\n<br \/>415-973-5930\n<\/p>\n<p><b>KEYWORDS:<\/b> California United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Energy Utilities Oil\/Gas<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\" \/>\n","protected":false},"excerpt":{"rendered":"<p>PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts Customer Protections, Financial-Assistance Programs and Other Resources Are Ready and Here to Help During These Trying Times SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211; As COVID-19 cases rise throughout the state, Pacific Gas and Electric Company (PG&amp;E) continues to offer support in numerous ways for customers navigating the unprecedented pandemic and reminds our customers that we\u2019re here to help. \u201cWe immediately took action earlier this year to provide support for customers financially impacted by the pandemic and all of those protections remain in place as we move into 2021. We are also reminding customers about the various resources and programs we have available to help them lower their energy costs,\u201d &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-394674","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts Customer Protections, Financial-Assistance Programs and Other Resources Are Ready and Here to Help During These Trying Times SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211; As COVID-19 cases rise throughout the state, Pacific Gas and Electric Company (PG&amp;E) continues to offer support in numerous ways for customers navigating the unprecedented pandemic and reminds our customers that we\u2019re here to help. \u201cWe immediately took action earlier this year to provide support for customers financially impacted by the pandemic and all of those protections remain in place as we move into 2021. We are also reminding customers about the various resources and programs we have available to help them lower their energy costs,\u201d &hellip; Continue reading &quot;PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-07T20:33:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201207005811r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts\",\"datePublished\":\"2020-12-07T20:33:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\\\/\"},\"wordCount\":708,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20201207005811r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/pge-reminds-customers-of-ongoing-support-available-to-help-with-the-covid-19-pandemic-impacts\\\/\",\"name\":\"PG&amp;E Reminds Customers of Ongoing Support Available to Help with the COVID-19 Pandemic Impacts - 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