{"id":394591,"date":"2020-12-07T12:03:12","date_gmt":"2020-12-07T17:03:12","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=394591"},"modified":"2020-12-07T12:03:12","modified_gmt":"2020-12-07T17:03:12","slug":"lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/","title":{"rendered":"Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020"},"content":{"rendered":"<h2>\nFrom Thanksgiving through Cyber Monday, brands that rely on Lucidworks Fusion to power their ecommerce sites experienced record-breaking revenue and order numbers<br \/>\n<\/h2>\n<div class=\"mw_release\">\n<p align=\"left\">SAN FRANCISCO, Dec.  07, 2020  (GLOBE NEWSWIRE) &#8212; <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=YzgRnJV3MTu_ab1iwO8uvujSB3BRXAufnrJhwy4JyNm36QNXKfNhJhR5EX0IePnXsjP8uMRYklv2bS28IAwhwQ==\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"><u>Lucidwork<\/u><\/a><a href=\"https:\/\/www.globenewswire.com\/Tracker?data=T_LjtmHHiltJF5LhjUEkJfSiG_xxVfE_sMiayQVdae1qQEFUXFxsBMkZqTUz347O\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"><u>s<\/u><\/a>, a leading provider of machine learning-based ecommerce search and personalization technology, today announced Cyber Five results from its collection of enterprise retail and direct-to-consumer brands. Over the five days spanning Thanksgiving through Cyber Monday, many Lucidworks Fusion customers saw high double-digit to low triple-digit growth in ecommerce revenue tied to performance in search and browse as well as landing page sorts, typeahead, and personalized recommendations.<\/p>\n<p>2020 Cyber Five Highlights:<\/p>\n<ul type=\"disc\">\n<li>Nearly one billion queries across cloud-managed customers, with millions of unique terms<\/li>\n<li>Low double-digit increases in conversion rates versus 2019<\/li>\n<li>Near one hundred percent increase in conversion rates versus the previous six weeks<\/li>\n<li>Search usage during Cyber Five roughly doubled versus the 2020 baseline as customers used search features to seek out product deals<\/li>\n<li>100% uptime for cloud-managed customers<\/li>\n<\/ul>\n<p>\u201cWe\u2019re proud to be a part of our customer\u2019s holiday shopping season success,\u201d said Peter Curran, General Manager for Digital Commerce, Lucidworks. \u201cThis time of year is mission critical for enterprise retail and direct-to-consumer brands and we\u2019re elated to see this year\u2019s traffic and revenue over Cyber Five double from last year.\u201d<\/p>\n<p>Another insight from this year&#8217;s Cyber Five was the role that Lucidworks Fusion vector search capabilities played in search processing. Vector search uses deep learning to find product matches on high-intent-to-purchase, long-tail searches. Vector search alleviates business user toil by finding products without keyword matching or synonym entry. This means that shoppers find and purchase products even if they\u2019re using different vocabulary, asking for brands that are not carried, products that have been superseded, or hunting for scarce items. During Cyber Five, vector search was utilized for about 14% of total query volume.<\/p>\n<p>\u201cThe results show that Fusion\u2019s ML-based findability and personalization capabilities played an important role in driving sales,\u201d said Curran. \u201cIt\u2019s been a mixed year for retail, but our customers\u2019 success during this time and over the course of 2020 is proof of ROI for omnichannel personalization technology.\u201d<\/p>\n<p>\n        <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=lxeOH4-7t8RL4uLIBDlxKxBCnmUbsR9LW2pAthiF93DPj8ticlVcrzbmkHc0sk0wO7q0OexZeKrcq1uFeLbQv2dZ7rWkejrfrWfB2i0GIHyj1l30icVIELwY3BbaNDEvLXXq41UgLZr3VW29cxs8A14RD9Om05cdAjNa6RhN7370wHNa2CVWk5VWv9Ll8l2D4NOKgY_QUNaMw8BKr6v-jBKt9kj8G_PYLPtiXPbOtPwFzPKiTMeFsTDCsG0XHTlXqXAymasOU3llcB_NDUXNIw==\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"><br \/>\n          <u>Download this ebook<\/u><br \/>\n        <\/a> to read more about how personalization drives revenue, <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=3kgfmuxbG6zjHTbEXyxc51W40hrR3WbS7qtAJmHeB-Wke9_Mojdi8ygI_zw5eYmbggcNYMBS3hzxzfUVNLZ5vNZ7Ti1Zm_YedxjL20fdWQCNw5O65MmDZ-7DQFdR-6JK\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"><u>request a demo of our vector search technology<\/u><\/a>, and <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=fboLZtHkusEctL8p2jWX64aBMNmENe5RsC4EQbvyS4ut4d0TSY2ef6lpxRKYgIGvNPT9Vjv2rgefUURMgSGgz8T2ZVuQ8V0BeUp53PNnUfw=\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"><u>contact Lucidworks today<\/u><\/a> to learn how the Connected Experience Cloud delivers omnichannel personalization year-round for some of the world\u2019s biggest brands.<\/p>\n<p>\n        <strong>About Lucidworks<\/strong><br \/>\n        <br \/>Lucidworks offers the Connected Experience Cloud (CXC) that captures user signals from every action and applies them to omnichannel digital experiences everywhere. CXC combines the power of search and machine learning to personalize experiences that meet employees&#8217; and customers&#8217; unique intent. The world\u2019s largest brands, including Lenovo, Morgan Stanley, SAS, Reddit, and Cisco Systems rely on Lucidworks\u2019 suite of products to power product discovery, customer service, and knowledge management applications that delight customers and empower employees. Lucidworks\u2019 investors include Francisco Partners, Sixth Street Partners, Top Tier Capital Partners, Shasta Ventures, Granite Ventures, and Walden International. Learn more at <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=YzgRnJV3MTu_ab1iwO8uvop7IlBe0Q1EyL4Rpk4cNjqXBEXcibTu69XFnjgwcFNgzPKfdMSR5Yk7I1wNxB3V8g==\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Lucidworks.com<\/a>.<\/p>\n<p \/>\n      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODA5NzkzOSMzODU5NzE3IzIwOTQ4Mzg=\" width=\"1\" height=\"1\" \/><br \/>\n      <br \/>\n      <img loading=\"lazy\" decoding=\"async\" class=\"__GNW8366DE3E__IMG\" src=\"https:\/\/ml.globenewswire.com\/release\/track\/240b7d35-d8a4-4681-a062-41b6e85944a1\" width=\"1\" height=\"1\" \/>\n    <\/div>\n<div class=\"mw_contactinfo\">\n<pre>Press Contact\r\nJoel Richman\r\nlucidworks@escalatepr.com\r\n617-312-5942<\/pre>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>From Thanksgiving through Cyber Monday, brands that rely on Lucidworks Fusion to power their ecommerce sites experienced record-breaking revenue and order numbers SAN FRANCISCO, Dec. 07, 2020 (GLOBE NEWSWIRE) &#8212; Lucidworks, a leading provider of machine learning-based ecommerce search and personalization technology, today announced Cyber Five results from its collection of enterprise retail and direct-to-consumer brands. Over the five days spanning Thanksgiving through Cyber Monday, many Lucidworks Fusion customers saw high double-digit to low triple-digit growth in ecommerce revenue tied to performance in search and browse as well as landing page sorts, typeahead, and personalized recommendations. 2020 Cyber Five Highlights: Nearly one billion queries across cloud-managed customers, with millions of unique terms Low double-digit increases in conversion rates versus 2019 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-394591","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020 - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020 - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"From Thanksgiving through Cyber Monday, brands that rely on Lucidworks Fusion to power their ecommerce sites experienced record-breaking revenue and order numbers SAN FRANCISCO, Dec. 07, 2020 (GLOBE NEWSWIRE) &#8212; Lucidworks, a leading provider of machine learning-based ecommerce search and personalization technology, today announced Cyber Five results from its collection of enterprise retail and direct-to-consumer brands. Over the five days spanning Thanksgiving through Cyber Monday, many Lucidworks Fusion customers saw high double-digit to low triple-digit growth in ecommerce revenue tied to performance in search and browse as well as landing page sorts, typeahead, and personalized recommendations. 2020 Cyber Five Highlights: Nearly one billion queries across cloud-managed customers, with millions of unique terms Low double-digit increases in conversion rates versus 2019 &hellip; Continue reading &quot;Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-07T17:03:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODA5NzkzOSMzODU5NzE3IzIwOTQ4Mzg=\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020\",\"datePublished\":\"2020-12-07T17:03:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\\\/\"},\"wordCount\":505,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.globenewswire.com\\\/newsroom\\\/ti?nf=ODA5NzkzOSMzODU5NzE3IzIwOTQ4Mzg=\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\\\/\",\"name\":\"Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020 - 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Over the five days spanning Thanksgiving through Cyber Monday, many Lucidworks Fusion customers saw high double-digit to low triple-digit growth in ecommerce revenue tied to performance in search and browse as well as landing page sorts, typeahead, and personalized recommendations. 2020 Cyber Five Highlights: Nearly one billion queries across cloud-managed customers, with millions of unique terms Low double-digit increases in conversion rates versus 2019 &hellip; Continue reading \"Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/","og_site_name":"Market Newsdesk","article_published_time":"2020-12-07T17:03:12+00:00","og_image":[{"url":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODA5NzkzOSMzODU5NzE3IzIwOTQ4Mzg=","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020","datePublished":"2020-12-07T17:03:12+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/"},"wordCount":505,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/#primaryimage"},"thumbnailUrl":"https:\/\/www.globenewswire.com\/newsroom\/ti?nf=ODA5NzkzOSMzODU5NzE3IzIwOTQ4Mzg=","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/lucidworks-digital-commerce-customers-double-cyber-five-results-in-2020\/","name":"Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020 - 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