{"id":393341,"date":"2020-12-04T02:03:11","date_gmt":"2020-12-04T07:03:11","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=393341"},"modified":"2020-12-04T02:03:11","modified_gmt":"2020-12-04T07:03:11","slug":"global-ecommerce-transactions-jump-in-november-due-to-earlier-start-of-holiday-shopping-season-new-data-from-aci-worldwide-reveals","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/global-ecommerce-transactions-jump-in-november-due-to-earlier-start-of-holiday-shopping-season-new-data-from-aci-worldwide-reveals\/","title":{"rendered":"Global eCommerce Transactions Jump in November Due to Earlier Start of Holiday Shopping Season, New Data from ACI Worldwide Reveals"},"content":{"rendered":"

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Global eCommerce Transactions Jump in November Due to Earlier Start of Holiday Shopping Season, New Data from ACI Worldwide Reveals<\/b><\/p>\n

Global retail transactions increase 30 percent from Thanksgiving to Cyber Monday 2020 vs. 2019<\/i><\/p>\n

NAPLES, Fla.–(BUSINESS WIRE<\/a>)–
\nNew benchmark data from ACI Worldwide<\/a> (NASDAQ: ACIW), a leading global provider of real-time digital payment software and solutions<\/a>, revealed a 21 percent increase in eCommerce transactions globally in November 2020 compared to November 2019. This was driven by strong consumer demand for household items and services, especially those providing shipment, remote education and training, and insurance for consumer electronics. According to the data, based on hundreds of millions of eCommerce transactions from global merchants, the retail sector saw a significant increase (30%) over the five-day period from Thanksgiving through Cyber Monday in 2020 compared to 2019.\n<\/p>\n

\nThe Saturday after Black Friday experienced the biggest increase at 47 percent compared to 2019. However, the average ticket price on these peak days declined by 3 percent compared to 2019, down from $136 to $132, as consumers are attracted to free shipment and sales.\n<\/p>\n

\n\u201cThis year\u2019s holiday season is looking very different from previous years with many merchants starting sales much earlier, as well as continuing promotions beyond the traditional peak days of Black Friday and Cyber Monday. The result is a substantial increase in eCommerce transaction volumes prior to Black Friday,\u201d said Debbie Guerra, executive vice president, ACI Worldwide. \u201cIn addition, many merchants expanded their buy-online-pick-up-in-store and free next-day delivery options, which attracted many consumers.\u201d\n<\/p>\n

\nFraud attempt rates by volume increased slightly to 1.7 percent by volume and 3.4 percent by value, similar to prior holiday seasons, as a result of increased genuine consumer spending outpacing fraud. Non-fraud chargebacks increased by 15 percent in October* 2020 compared to 2019, a lower percentage than that of April and May of 2020, mainly due to more people being back at work and call centers being better staffed to deal with consumer calls.\n<\/p>\n

\n\u201cAlthough fraud rates have increased only slightly, merchants and consumers do need to be vigilant. Consumers should avoid leaving packages on their doorsteps for long periods of time to avoid porch piracy, as this has been an area of growing concern over the years. As the buy-online-pick-up-in-store channel continues to experience fast growth driven by the pandemic, it is providing greater opportunity for fraudsters,\u200b\u201d Guerra concluded.\n<\/p>\n

Key Findings:<\/b><\/p>\n

eCommerce purchasing trends:<\/b><\/p>\n