{"id":392604,"date":"2020-12-03T08:04:06","date_gmt":"2020-12-03T13:04:06","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=392604"},"modified":"2020-12-03T08:04:06","modified_gmt":"2020-12-03T13:04:06","slug":"ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/","title":{"rendered":"RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report <\/b><\/p>\n<p class=\"bwalignc\"><i>RingCentral ranked highest in all five use cases including mobility and remote working, integrated contact center, midsize enterprises, multinational organization and large enterprises <\/i><\/p>\n<p>BELMONT, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.ringcentral.com%2F&amp;esheet=52342017&amp;newsitemid=20201203005321&amp;lan=en-US&amp;anchor=RingCentral%2C+Inc.&amp;index=1&amp;md5=8555ef2ced623036e7d4bc8ed235bc75\">RingCentral, Inc.<\/a> (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report.\n<\/p>\n<p>\nIn the report, Gartner evaluated UCaaS vendors across the following five identified use cases:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li>\n\u201cMobility and Remote Working\u201d\n<\/li>\n<li>\n\u201cIntegrated Contact Center\u201d\n<\/li>\n<li>\n\u201cMidsize Enterprise\u201d\n<\/li>\n<li>\n\u201cMultinational Organization\u201d\n<\/li>\n<li>\n\u201cLarge Enterprise\u201d\n<\/li>\n<\/ul>\n<p>\n\u201cAt a time when enabling people and organizations to connect and communicate has never been more important, we\u2019re honored to be ranked highly in all five of these Use Cases,\u201d said Anand Eswaran, president and chief operating officer, RingCentral. \u201cOur mission is to make business communications easy and effective so businesses can empower their people to collaborate and thrive in their work.\u201d\n<\/p>\n<p>\nRingCentral has been positioned as a Leader in the Gartner 2020 Magic Quadrant for Unified Communications as a Service Worldwide for six years in a row. The 2020 report<sup \/>marks the sixth year that Gartner has positioned RingCentral furthest to the right for completeness of vision. The complete report, including the Magic Quadrant graphic, is <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2FGartner&amp;esheet=52342017&amp;newsitemid=20201203005321&amp;lan=en-US&amp;anchor=available+for+complimentary+download&amp;index=2&amp;md5=54ead6b0a8a9d9d9abc008351157aa0e\">available for complimentary download<\/a>.\n<\/p>\n<p>\nRingCentral is a leading provider of cloud communications and collaboration solutions. RingCentral delivers Message Video Phone\u2122 (MVP\u2122), customer engagement and contact center solutions to businesses worldwide to enable today\u2019s remote and distributed workforce.\n<\/p>\n<p>\nDownload a complimentary copy of the <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.ringcentral.com%2Fgartner-critical-capabilities-ucaas.html&amp;esheet=52342017&amp;newsitemid=20201203005321&amp;lan=en-US&amp;anchor=2020+Gartner+Critical+Capabilities+for+Unified+Communications+as+a+Service%2C+Worldwide+report&amp;index=3&amp;md5=d3c8b963c8d51096a391bfbe1c720cb7\">2020 Gartner Critical Capabilities for Unified Communications as a Service, Worldwide report<\/a>.\n<\/p>\n<p><b>Disclaimer<\/b><\/p>\n<p>\nGartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.\n<\/p>\n<p>\n*<i>Source: Gartner, Inc., \u201cCritical Capabilities for Unified Communications as a Service, Worldwide\u201d Christopher Trueman, Megan Fernandez, Daniel O\u2019Connell, Rafael Benitez, Pankil Sheth, November 17, 2020. <\/i><\/p>\n<p><b>About RingCentral<\/b><\/p>\n<p>\nRingCentral, Inc. (NYSE: RNG) is a leading provider of cloud Message Video Phone\u2122 (MVP\u2122), customer engagement and contact center solutions for businesses worldwide. More flexible and cost effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral\u2019s open platform integrates with leading third party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.\n<\/p>\n<p>\n\u00a9 2020 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP and the RingCentral logo are trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201203005321r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20201203005321\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20201203005321\/en\/<\/a><\/span><\/p>\n<p>\nMariana Leventis<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:mariana.leventis@ringcentral.com\">mariana.leventis@ringcentral.com<br \/>\n<\/a><br \/>650-562-6545\n<\/p>\n<p><b>KEYWORDS:<\/b> California United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Technology Mobile\/Wireless Telecommunications Audio\/Video Software Networks Internet Data Management VoIP<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20201203005321\/en\/577101\/3\/Copy_of_Copy_of_RC_LOGO%C2%A9_RGB.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report RingCentral ranked highest in all five use cases including mobility and remote working, integrated contact center, midsize enterprises, multinational organization and large enterprises BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211;RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. In the report, Gartner evaluated UCaaS vendors across the following five identified use cases: \u201cMobility and Remote Working\u201d \u201cIntegrated Contact Center\u201d \u201cMidsize &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-392604","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report RingCentral ranked highest in all five use cases including mobility and remote working, integrated contact center, midsize enterprises, multinational organization and large enterprises BELMONT, Calif.&#8211;(BUSINESS WIRE)&#8211;RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. In the report, Gartner evaluated UCaaS vendors across the following five identified use cases: \u201cMobility and Remote Working\u201d \u201cIntegrated Contact Center\u201d \u201cMidsize &hellip; Continue reading &quot;RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-03T13:04:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201203005321r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report\",\"datePublished\":\"2020-12-03T13:04:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\\\/\"},\"wordCount\":589,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20201203005321r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\\\/\",\"name\":\"RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report - 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(NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. In the report, Gartner evaluated UCaaS vendors across the following five identified use cases: \u201cMobility and Remote Working\u201d \u201cIntegrated Contact Center\u201d \u201cMidsize &hellip; Continue reading \"RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/","og_site_name":"Market Newsdesk","article_published_time":"2020-12-03T13:04:06+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201203005321r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report","datePublished":"2020-12-03T13:04:06+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/"},"wordCount":589,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201203005321r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/ringcentral-ranked-highest-in-five-out-of-five-use-cases-in-the-2020-gartner-critical-capabilities-for-unified-communications-as-a-service-worldwide-report\/","name":"RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report - 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