{"id":392012,"date":"2020-12-02T12:33:12","date_gmt":"2020-12-02T17:33:12","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=392012"},"modified":"2020-12-02T12:33:12","modified_gmt":"2020-12-02T17:33:12","slug":"chase-mobile-app-named-1-in-j-d-power-wealth-management-mobile-app-satisfaction-study","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/chase-mobile-app-named-1-in-j-d-power-wealth-management-mobile-app-satisfaction-study\/","title":{"rendered":"Chase Mobile App Named #1 in J.D. Power Wealth Management Mobile App Satisfaction Study"},"content":{"rendered":"

<\/p>\n

Chase Mobile App Named #1 in J.D. Power Wealth Management Mobile App Satisfaction Study<\/b><\/p>\n

Wealth management customers rank Chase Mobile app #1 for range of services, clarity of information, ease of navigating and appearance<\/i><\/p>\n

NEW YORK–(BUSINESS WIRE<\/a>)–
\nThe Chase Mobile\u00ae app was named the #1 wealth management app in overall customer satisfaction, according to the J.D. Power 2020 U.S. Wealth Management Mobile App Satisfaction Study.\n<\/p>\n

\nThe Chase Mobile app seamlessly integrates Chase banking and J.P. Morgan wealth management into one easy-to-use experience. Customers who invest with an advisor or on their own can trade, access research, and manage investments, bank accounts, credit cards, auto loans and mortgages conveniently from their mobile devices. Overall customer satisfaction jumped 18 points from the previous year, as the firm offered unlimited commission-free trades, made services like trading and transferring funds easier than ever, and improved navigation over the past year.\n<\/p>\n

\nCustomer account openings on J.P. Morgan\u2019s self-directed online trading platform, You Invest<\/a> surged more than 400% at the peak of the market volatility in March 2020 versus the daily January 2020 average, as more clients chose to take control of their investments with commission-free online trades.\n<\/p>\n

\nIn addition to overall satisfaction, the Chase Mobile app scored highest in the following categories:\n<\/p>\n

    \n
  1. \nRange of services (up 30 points Year-over-Year)\n<\/li>\n
  2. \nClarity of information (up 19 points YoY)\n<\/li>\n
  3. \nEase of navigating app (up 19 points YoY)\n<\/li>\n
  4. \nAppearance (up 13 points YoY)\n<\/li>\n<\/ol>\n

    \n\u201cThis is a big win to have our clients recognize that our app ranked #1 for mobile Wealth Management. Clients want investing made easy and to do it right from their phone. We think having J.P. Morgan investment capabilities and research right in your banking app is what makes us special,\u201d said Kristin Lemkau, CEO of U.S. J.P. Morgan Wealth Management. \u201cWe are so proud of the mighty team in Digital Wealth management who worked so hard to make our clients\u2019 mobile investing experience truly exceptional.\u201d\n<\/p>\n

    \nClients can see their You Invest self-directed account, robo-advised account, or accounts advised by a J.P. Morgan advisor in the same app as their banking accounts. They have access to unlimited, commission-free online stock and ETF trading, as well as options and mutual funds. Using the Chase Mobile app, both new and experienced investors have the ability to invest and grow their wealth over time. They can open an account and transfer funds in real-time. Clients have free access to J.P. Morgan\u2019s award-winning1<\/sup> equity research, which covers over 1,200 U.S. companies to help them make informed investment decisions. Clients can also access the latest news on their portfolio companies, educational content and market commentary.\n<\/p>\n

    \n\u201cConsumers want to manage their entire financial life from one place,\u201d said Allison Beer<\/a>, Head of Digital for Consumer & Community Banking at JPMorgan Chase. \u201cWe consistently enhance the Chase Mobile app to help our customers focus on what matters most to them. Our goal is to make it as easy as possible to bank and invest from virtually anywhere.\u201d\n<\/p>\n

    \nIn a few clicks, customers can do everything from pay bills, deposit a check using Chase QuickDeposit\u2120,<\/a> send money swiftly with Chase QuickPay\u00ae with Zelle\u00ae<\/a> or choose between managed portfolios or self-directed trades.\n<\/p>\n

    \nServing nearly half of U.S. households, Chase is the biggest bank in the U.S. by assets, with over 40 million mobile active and roughly 55 million digitally active customers.\n<\/p>\n

    About J.P. Morgan Wealth Management<\/span><\/b><\/p>\n

    \nJ.P. Morgan Wealth Management is the U.S. wealth management business of JPMorgan Chase & Co. (NYSE:JPM), a leading global financial services firm with assets of $3.2 trillion and operations worldwide. J.P. Morgan Wealth Management has ~4,000 advisors and ~$400 billion assets under supervision. Customers can choose how and where they want to invest. They can do it digitally, remotely, or in person by meeting with an advisor in one of our 3,500 Chase branches throughout the U.S., or scheduling a meeting with a J.P. Morgan Advisor in one of our 21 offices. For more information, go to www.jpmorganwealthmanagement.com<\/a>.\n<\/p>\n

    About Chase<\/span><\/b><\/p>\n

    \nChase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $3.2 trillion and operations worldwide. Chase serves nearly half of America\u2019s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: More than 4,700 branches in 38 states and the District of Columbia, 16,000 ATMs, mobile, online and by phone. For more information, go to chase.com.\n<\/p>\n

    INVESTMENT AND INSURANCE PRODUCTS ARE: \u2022 NOT FDIC INSURED \u2022 NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY \u2022 NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES \u2022 SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED <\/b><\/p>\n

    [1] Ranked #1 in Institutional Investor All-America Research Survey.<\/i><\/p>\n

    \"\"<\/p>\n

    View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20201202005810\/en\/<\/a><\/span><\/p>\n

    \nVeronica Navarro
    \n
    veronica.navarro@jpmorgan.com<\/a><\/p>\n

    KEYWORDS:<\/b> United States North America New York<\/p>\n

    INDUSTRY KEYWORDS:<\/b> Other Professional Services Finance Banking Data Management Professional Services Technology Mobile\/Wireless Security<\/p>\n

    MEDIA:<\/b><\/p>\n\n","protected":false},"excerpt":{"rendered":"

    Chase Mobile App Named #1 in J.D. Power Wealth Management Mobile App Satisfaction Study Wealth management customers rank Chase Mobile app #1 for range of services, clarity of information, ease of navigating and appearance NEW YORK–(BUSINESS WIRE)– The Chase Mobile\u00ae app was named the #1 wealth management app in overall customer satisfaction, according to the J.D. Power 2020 U.S. Wealth Management Mobile App Satisfaction Study. The Chase Mobile app seamlessly integrates Chase banking and J.P. Morgan wealth management into one easy-to-use experience. Customers who invest with an advisor or on their own can trade, access research, and manage investments, bank accounts, credit cards, auto loans and mortgages conveniently from their mobile devices. Overall customer satisfaction jumped 18 points from the … <\/p>\n

    Continue reading “Chase Mobile App Named #1 in J.D. Power Wealth Management Mobile App Satisfaction Study”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-392012","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nChase Mobile App Named #1 in J.D. Power Wealth Management Mobile App Satisfaction Study - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/chase-mobile-app-named-1-in-j-d-power-wealth-management-mobile-app-satisfaction-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chase Mobile App Named #1 in J.D. Power Wealth Management Mobile App Satisfaction Study - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Chase Mobile App Named #1 in J.D. Power Wealth Management Mobile App Satisfaction Study Wealth management customers rank Chase Mobile app #1 for range of services, clarity of information, ease of navigating and appearance NEW YORK–(BUSINESS WIRE)– The Chase Mobile\u00ae app was named the #1 wealth management app in overall customer satisfaction, according to the J.D. Power 2020 U.S. Wealth Management Mobile App Satisfaction Study. The Chase Mobile app seamlessly integrates Chase banking and J.P. Morgan wealth management into one easy-to-use experience. Customers who invest with an advisor or on their own can trade, access research, and manage investments, bank accounts, credit cards, auto loans and mortgages conveniently from their mobile devices. Overall customer satisfaction jumped 18 points from the … Continue reading "Chase Mobile App Named #1 in J.D. 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