{"id":391797,"date":"2020-12-02T09:03:23","date_gmt":"2020-12-02T14:03:23","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=391797"},"modified":"2020-12-02T09:03:23","modified_gmt":"2020-12-02T14:03:23","slug":"citi-named-worlds-best-digital-bank-2020-by-global-finance-magazine","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/citi-named-worlds-best-digital-bank-2020-by-global-finance-magazine\/","title":{"rendered":"Citi Named World\u2019s Best Digital Bank 2020 by Global Finance Magazine"},"content":{"rendered":"

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Citi Named World\u2019s Best Digital Bank 2020 by Global Finance Magazine<\/i><\/b><\/p>\n

Citi also honored with multiple regional and sub-category awards<\/b><\/p>\n

NEW YORK–(BUSINESS WIRE<\/a>)–
\nCiti has been named the World\u2019s Best Digital Bank<\/b> by Global Finance<\/i> magazine for the 19th consecutive year.\n<\/p>\n

\n\u201cWe continue to build a financial platform for digital commerce, and have been transforming our solutions over the last several years to provide a better client experience that is fast, easy, and flexible,\u201d said Naveed Sultan, Chairman, Citi\u2019s Institutional Clients Group. \u201cThese digitization efforts were a critical enabler for our clients\u2019 continuity of business in 2020. In a world that is highly digitized, the power of our digital services contributed significantly to our clients\u2019 success. More than ever it is imperative that Citi \u2013 as their banking partner \u2013 deploy the latest in data science and digital technologies to provide clients with fully digital, intelligently interconnected solutions and an end user experience that exceeds their expectations.\u201d\n<\/p>\n

\nCommenting on this year\u2019s awards Joseph Giarraputo, President and Publisher at Global Finance<\/i> Magazine, said, \u201cThe global pandemic and other marketplace trends, such as the growth in ecommerce, have really heightened the relevance of digital banking channels and services. Citi stands out as an organization that is on the pulse of what is happening, globally, and is able to convert digitization trends and technology advances into innovations and capabilities that benefit its corporate and institutional clients.\u201d\n<\/p>\n

\n“This award is an endorsement of Citi\u2019s innovation and investment in Client Centric solutions,” said Tapodyuti Bose, Global Head of Digital Channels and Data, with Citi\u2019s Treasury and Trade Solutions. “Over the last year, we have been laser-focused in enabling the digital rails for our clients\u2019 evolving business models and have delivered on our promise of real time; 24\/7, \u201cintelligent\u201d connectivity through our CitiDirect BE\u00ae online, and mobile banking platform and our suite of CitiConnect\u00ae solutions.\u201d\n<\/p>\n

\nThe persistent growth in CitiDirect users (600K at end of Q3, 16% YoY growth) shows how Citi\u2019s solutions are helping clients to adapt and thrive in the face of these challenging times. CitiDirect BE Digital Onboarding is now live in 49 markets, representing 76% of account opening volumes. In Q3 clients have opened 4,000+ accounts, >30% increase QoQ. The expansion of eSignatures has also enabled clients to set up new accounts and overcome obstacles while in contingency situations.\n<\/p>\n

\nCiti was selected from more than 300 entries globally that were evaluated by a world-class panel of industry experts against criteria that included: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web\/mobile site design and functionality.\n<\/p>\n

\nIn addition to being recognized as the World\u2019s Best Digital Bank<\/b>, Citi received the top honor in a number of global and regional award categories.\n<\/p>\n

Global Awards \u2013 Overall Winner:<\/b><\/p>\n