{"id":390594,"date":"2020-12-01T08:33:24","date_gmt":"2020-12-01T13:33:24","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=390594"},"modified":"2020-12-01T08:33:24","modified_gmt":"2020-12-01T13:33:24","slug":"verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/","title":{"rendered":"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences"},"content":{"rendered":"

<\/p>\n

Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences <\/b><\/p>\n

Organizations Gain Newfound Visibility into Customer Journeys to Speed Issue Resolution and Improve Business Outcomes<\/b><\/p>\n

MELVILLE, N.Y.–(BUSINESS WIRE<\/a>)–Verint\u00ae<\/sup> Systems Inc.<\/a> (Nasdaq: VRNT), The Customer Engagement Company\u2122<\/sup>, today announced the addition of Digital Behavior Analytics<\/a> to its Experience Cloud solution, creating a deep, insightful, and comprehensive view of digital customer interactions. The new solution captures and tracks millions of clicks, gestures, taps, and other actions so organizations can see and analyze how customers navigate digital properties, automate how they find and fix problems, and vastly improve bottom-line outcomes.\n<\/p>\n

\nForrester Principal Analyst Maxie Schmidt wrote recently<\/a>* that companies \u201cneed to go beyond surveys\u2026 [and] start mining other data that gives you a sense of the quality of the experiences your customers are having\u201d.Thousands of organizations in every industry\u2014from retail and banking to public sector and utilities\u2014use Verint Experience Cloud to connect data from across the customer journey and create best-in-class experiences. By merging insights from contact center and chat sessions, customer-initiated web feedback, flexible surveys, and now digital behavior into a unified dashboard, CX teams are empowered to make tactical, operational, and strategic actions that improve loyalty, conversion, and other important KPIs.\n<\/p>\n

\n\u201cWith the addition of Digital Behavior Analytics insights, clients see and act on customer activity in a way that\u2019s never been possible,\u201d says Verint\u2019s Kevin Daly, global vice president and general manager, experience management. \u201cBy fully visualizing customer pathways, hesitations, and barriers as they happen, and quickly automating analysis, businesses save untold hours of time and can clearly prioritize and drive customer experience decision making.\u201d\n<\/p>\n

New Levels of Customer Detail Drive Strategic CX Actions <\/b><\/p>\n

\nThe unique value of Digital Behavior Analytics is its ability to make customer data more actionable. It does this by visualizing experiences at the aggregate level across online assets and capturing and integrating replays with customer feedback and other experience insights. Web and IT support, digital operations, and product management teams can all leverage the tools to speed how they find and fix issues and optimize digital experiences.\n<\/p>\n

\nTo learn more about Verint Experience Cloud, click here<\/a><\/b><\/span> and for information on Digital Behavior Analytics, click here<\/a>.\n<\/p>\n

About Verint Systems Inc. <\/b><\/p>\n

\nVerint\u00ae<\/sup> (Nasdaq: VRNT) is a global leader in Actionable Intelligence\u00ae<\/sup> solutions with a focus on customer engagement optimization and cyber intelligence. Today, over 10,000 organizations in more than 180 countries\u2014including over 85 percent of the Fortune 100\u2014count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we\u2019re creating A Smarter World with Actionable Intelligence\u00ae<\/sup> at www.verint.com<\/a>.\n<\/p>\n

\n*Forrester Blog, Go Beyond Surveys to Measure CX<\/a>, Maxie Schmidt, Principal Analyst, April 15, 2020\n<\/p>\n

\nThis press release contains \u201cforward-looking statements,\u201d including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2020, our Quarterly Report on Form 10-Q for the quarter ended July 31, 2020, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.\n<\/p>\n

\nVERINT, ACTIONABLE INTELLIGENCE, THE CUSTOMER ENGAGEMENT COMPANY, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, GI2, FIRSTMILE, OMNIX, WEBINT, LUMINAR, RELIANT, VANTAGE, STAR-GATE, TERROGENCE, SENSECY, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20201201005218\/en\/<\/a><\/span><\/p>\n

Media Relations
\n<\/b>
Amy Curry
\n
Verint Systems Inc.
\n
amy.curry@verint.com<\/a><\/p>\n

Investor Relations
\n<\/b>
Alan Roden
\n
Verint Systems Inc.
\n
alan.roden@verint.com<\/a><\/p>\n

KEYWORDS:<\/b> United States North America New York<\/p>\n

INDUSTRY KEYWORDS:<\/b> Marketing Data Management Retail Communications Other Retail Technology Software<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
Logo<\/b><\/font><\/td>\n<\/tr>\n
\"Logo\"<\/td>\n<\/tr>\n
<\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences Organizations Gain Newfound Visibility into Customer Journeys to Speed Issue Resolution and Improve Business Outcomes MELVILLE, N.Y.–(BUSINESS WIRE)–Verint\u00ae Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company\u2122, today announced the addition of Digital Behavior Analytics to its Experience Cloud solution, creating a deep, insightful, and comprehensive view of digital customer interactions. The new solution captures and tracks millions of clicks, gestures, taps, and other actions so organizations can see and analyze how customers navigate digital properties, automate how they find and fix problems, and vastly improve bottom-line outcomes. Forrester Principal Analyst Maxie Schmidt wrote recently* that companies \u201cneed to go beyond … <\/p>\n

Continue reading “Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-390594","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nVerint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences Organizations Gain Newfound Visibility into Customer Journeys to Speed Issue Resolution and Improve Business Outcomes MELVILLE, N.Y.–(BUSINESS WIRE)–Verint\u00ae Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company\u2122, today announced the addition of Digital Behavior Analytics to its Experience Cloud solution, creating a deep, insightful, and comprehensive view of digital customer interactions. The new solution captures and tracks millions of clicks, gestures, taps, and other actions so organizations can see and analyze how customers navigate digital properties, automate how they find and fix problems, and vastly improve bottom-line outcomes. Forrester Principal Analyst Maxie Schmidt wrote recently* that companies \u201cneed to go beyond … Continue reading "Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-01T13:33:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences\",\"datePublished\":\"2020-12-01T13:33:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/\"},\"wordCount\":740,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/\",\"name\":\"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences - Market Newsdesk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en\",\"datePublished\":\"2020-12-01T13:33:24+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en\",\"contentUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#website\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/\",\"name\":\"Market Newsdesk\",\"description\":\"Latest Business News in Real Time\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\",\"name\":\"Newsdesk\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g\",\"caption\":\"Newsdesk\"},\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/author\\\/newsdesk\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences - Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/","og_locale":"en_US","og_type":"article","og_title":"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences - Market Newsdesk","og_description":"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences Organizations Gain Newfound Visibility into Customer Journeys to Speed Issue Resolution and Improve Business Outcomes MELVILLE, N.Y.–(BUSINESS WIRE)–Verint\u00ae Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company\u2122, today announced the addition of Digital Behavior Analytics to its Experience Cloud solution, creating a deep, insightful, and comprehensive view of digital customer interactions. The new solution captures and tracks millions of clicks, gestures, taps, and other actions so organizations can see and analyze how customers navigate digital properties, automate how they find and fix problems, and vastly improve bottom-line outcomes. Forrester Principal Analyst Maxie Schmidt wrote recently* that companies \u201cneed to go beyond … Continue reading \"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/","og_site_name":"Market Newsdesk","article_published_time":"2020-12-01T13:33:24+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences","datePublished":"2020-12-01T13:33:24+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/"},"wordCount":740,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/","name":"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences - Market Newsdesk","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/#primaryimage"},"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en","datePublished":"2020-12-01T13:33:24+00:00","author":{"@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"breadcrumb":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/#primaryimage","url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en","contentUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&sty=20201201005218r1&sid=flmnd&distro=nx&lang=en"},{"@type":"BreadcrumbList","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/verint-introduces-digital-behavior-analytics-to-understand-how-customers-navigate-digital-properties-and-to-enhance-the-quality-of-customer-experiences\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.marketnewsdesk.com\/"},{"@type":"ListItem","position":2,"name":"Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences"}]},{"@type":"WebSite","@id":"https:\/\/www.marketnewsdesk.com\/#website","url":"https:\/\/www.marketnewsdesk.com\/","name":"Market Newsdesk","description":"Latest Business News in Real Time","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.marketnewsdesk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979","name":"Newsdesk","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a0d0bd5b0f0ca12a265a459b13169dac35f33776d8501eda5e68844a366f2f46?s=96&d=mm&r=g","caption":"Newsdesk"},"url":"https:\/\/www.marketnewsdesk.com\/index.php\/author\/newsdesk\/"}]}},"_links":{"self":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/390594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/comments?post=390594"}],"version-history":[{"count":0,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/posts\/390594\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/media?parent=390594"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/categories?post=390594"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketnewsdesk.com\/index.php\/wp-json\/wp\/v2\/tags?post=390594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}