{"id":390450,"date":"2020-12-01T08:03:25","date_gmt":"2020-12-01T13:03:25","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=390450"},"modified":"2020-12-01T08:03:25","modified_gmt":"2020-12-01T13:03:25","slug":"credit-union-loan-source-selects-aci-speedpay-to-drive-digital-bill-payments-for-customers-aci-mobile-wallet-payments-adoption-grows-30-percent","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/credit-union-loan-source-selects-aci-speedpay-to-drive-digital-bill-payments-for-customers-aci-mobile-wallet-payments-adoption-grows-30-percent\/","title":{"rendered":"Credit Union Loan Source Selects ACI Speedpay to Drive Digital Bill Payments for Customers; ACI Mobile Wallet Payments Adoption Grows 30 Percent"},"content":{"rendered":"

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Credit Union Loan Source Selects ACI Speedpay to Drive Digital Bill Payments for Customers; ACI Mobile Wallet Payments Adoption Grows 30 Percent <\/b><\/p>\n

Leading auto lender provides rich digital payments experience so consumers can pay bills when, where and how they want with minimal friction<\/i><\/p>\n

NAPLES, Fla.–(BUSINESS WIRE<\/a>)–ACI Worldwide<\/a> (NASDAQ: ACIW), a leading global provider of real-time digital payment software and solutions<\/a>, today announced Credit Union Loan Source (CULS) will drive a rich digital payments experience for consumers through ACI Speedpay<\/a>. With the ACI solution, the company has seen an 89 percent increase in the adoption of interactive voice response (IVR) payments, and ACI\u2019s mobile wallet feature has achieved 30 percent growth since launch.\n<\/p>\n

\nLocated in Alpharetta, Georgia, CULS is an indirect auto finance company with a dealer network spanning 14 states. Due to rapid portfolio growth, CULS looked to modernize its digital presence with a centralized way for customers to make payments and provide a unified experience across channels. With ACI Speedpay, CULS\u2019s customers now have a single online portal to manage and pay their bills. In addition, as more consumers have come to expect mobile payment options for bills, ACI\u2019s mobile wallet feature has provided a convenient choice for mobile billing and payment, including alerts and confirmations and the ability to display e-statements.\n<\/p>\n

\n\u201cBy streamlining bill payments for our customers, we saw call center call volume drop by 15 percent almost immediately. With ACI Speedpay, our customers can make multiple payments, store payment information, see payment history and check balance and payoff information, all from a single portal,\u201d said RuthAnn Riggs, Chief Operating Officer, Credit Union Loan Source. \u201cThe mobile wallet feature has also been advantageous for customers who prefer to pay bills through their smartphone, and the e-statements have resulted in significant cost savings \u2013 we\u2019ve seen paperless adoption rates go from 2 percent to 18 percent, and this continues to climb month over month.\u201d\n<\/p>\n

\n\u201cConsumers are spending more time than ever on their mobile devices, and meeting them where they are \u2014 on mobile \u2014 is crucial for businesses,\u201d said Sanjay Gupta, executive vice president, ACI Worldwide. \u201cWith ACI Speedpay\u2019s mobile wallet option, CULS is benefiting from faster payments as well as increased engagement with customers. In addition, ACI Speedpay is helping take the pressure off the company\u2019s call center by reducing inbound call volume amid the pandemic.\u201d\n<\/p>\n

\nACI Speedpay is an integrated suite of bill presentment and payment services that empowers the success of thousands of clients. The solution is proven to raise consumer satisfaction by 25 percent by offering easy ways to view and pay bills. The solution\u2019s mobile wallet billing and payment capability improves consumer experience while reducing costs.\n<\/p>\n

About ACI Worldwide
\n
<\/b>ACI Worldwide powers digital payments<\/a> for more than 6,000 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our bill presentment and payment<\/a> services. Through our comprehensive suite of software solutions delivered on customers\u2019 premises, through the public cloud or through ACI\u2019s private cloud<\/a>, we provide real-time payment<\/a> capabilities and enable the industry\u2019s most complete omni-channel payments<\/a> experience.\n<\/p>\n

\n\u00a9 Copyright ACI Worldwide, Inc. 2020
\n
ACI, ACI Worldwide, ACI Payments, Inc., ACI Pay, Speedpay and all ACI product\/solution names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties\u2019 trademarks referenced are the property of their respective owners.\n<\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20201201005338\/en\/<\/a><\/span><\/p>\n

\nDan Ring
\n
dan.ring@aciworldwide.com
\n<\/a>
781-370-3600\n<\/p>\n

\nNidhi Alberti
\n
nidhi.alberti@aciworldwide.com
\n<\/a>
781-370-3600\n<\/p>\n

KEYWORDS:<\/b> Florida United States North America<\/p>\n

INDUSTRY KEYWORDS:<\/b> Software Banking Networks Online Retail Internet Other Retail Professional Services Data Management Technology Security Retail Finance<\/p>\n

MEDIA:<\/b><\/p>\n\n\n\n\n
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Credit Union Loan Source Selects ACI Speedpay to Drive Digital Bill Payments for Customers; ACI Mobile Wallet Payments Adoption Grows 30 Percent Leading auto lender provides rich digital payments experience so consumers can pay bills when, where and how they want with minimal friction NAPLES, Fla.–(BUSINESS WIRE)–ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payment software and solutions, today announced Credit Union Loan Source (CULS) will drive a rich digital payments experience for consumers through ACI Speedpay. With the ACI solution, the company has seen an 89 percent increase in the adoption of interactive voice response (IVR) payments, and ACI\u2019s mobile wallet feature has achieved 30 percent growth since launch. Located in Alpharetta, Georgia, CULS is an … <\/p>\n

Continue reading “Credit Union Loan Source Selects ACI Speedpay to Drive Digital Bill Payments for Customers; ACI Mobile Wallet Payments Adoption Grows 30 Percent”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-390450","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nCredit Union Loan Source Selects ACI Speedpay to Drive Digital Bill Payments for Customers; ACI Mobile Wallet Payments Adoption Grows 30 Percent - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/credit-union-loan-source-selects-aci-speedpay-to-drive-digital-bill-payments-for-customers-aci-mobile-wallet-payments-adoption-grows-30-percent\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Credit Union Loan Source Selects ACI Speedpay to Drive Digital Bill Payments for Customers; ACI Mobile Wallet Payments Adoption Grows 30 Percent - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Credit Union Loan Source Selects ACI Speedpay to Drive Digital Bill Payments for Customers; ACI Mobile Wallet Payments Adoption Grows 30 Percent Leading auto lender provides rich digital payments experience so consumers can pay bills when, where and how they want with minimal friction NAPLES, Fla.–(BUSINESS WIRE)–ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payment software and solutions, today announced Credit Union Loan Source (CULS) will drive a rich digital payments experience for consumers through ACI Speedpay. With the ACI solution, the company has seen an 89 percent increase in the adoption of interactive voice response (IVR) payments, and ACI\u2019s mobile wallet feature has achieved 30 percent growth since launch. 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