{"id":389932,"date":"2020-11-30T16:17:32","date_gmt":"2020-11-30T21:17:32","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=389932"},"modified":"2020-11-30T16:17:32","modified_gmt":"2020-11-30T21:17:32","slug":"umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/","title":{"rendered":"Umpqua Bank Named Best U.S. Community Bank by Capital Finance International"},"content":{"rendered":"<div class=\"xn-newslines\">\n<h2 class=\"xn-hedline\">Company&#8217;s Human Digital Banking Strategy Recognized as Global Leader in Customer Experience Innovation for Consumers and Businesses<\/h2>\n<p class=\"xn-distributor\">PR Newswire<\/p>\n<\/p><\/div>\n<div class=\"xn-content\">\n<p>\n        <span class=\"xn-location\">PORTLAND, Ore.<\/span>, <span class=\"xn-chron\">Nov. 30, 2020<\/span> \/PRNewswire\/ &#8212; Umpqua Bank, a subsidiary of Umpqua Holdings Corporation (NASDAQ: UMPQ), has been named the Best Community Bank, U.S. 2020, by Capital Finance International for its Human Digital Banking strategy and support of consumer and businesses during the unprecedented disruptions of 2020. Launched in 2017, <span class=\"xn-location\">Umpqua&#8217;s<\/span> Human Digital Banking strategy continues to earn global attention for the way it leverages technology to empower deeper customer relationships and deliver solutions more efficiently and at scale.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder1\">\n<p>\n          <a href=\"https:\/\/mma.prnewswire.com\/media\/824043\/Umpqua_Logo.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><br \/>\n            <img decoding=\"async\" src=\"https:\/\/mma.prnewswire.com\/media\/824043\/Umpqua_Logo.jpg\" title=\"Umpqua Bank Logo (PRNewsfoto\/Umpqua Holdings Corporation)\" alt=\"Umpqua Bank Logo (PRNewsfoto\/Umpqua Holdings Corporation)\" \/><br \/>\n          <\/a>\n        <\/p>\n<\/p><\/div>\n<p>&#8220;The pandemic has brought into sharp focus the fact that human connection in the banking relationship is still needed and vital to the financial wellbeing of people, businesses and communities,&#8221; said <span class=\"xn-person\">Tory Nixon<\/span>, Umpqua Bank president. &#8220;In the last few years, <span class=\"xn-location\">Umpqua&#8217;s<\/span> commitment to elevating the power of that connection has inspired us to look at technology differently and to organize our company around the personal delivery of solutions customers truly need from bankers they know and trust. As a result, <span class=\"xn-location\">Umpqua<\/span> was uniquely prepared to help people and businesses navigate the initial economic shock of the pandemic, and why we&#8217;re positioned to continue supporting them in the years ahead.&#8221;<\/p>\n<p>Capital Finance International noted that <span class=\"xn-location\">Umpqua&#8217;s<\/span> Go-To app, the industry&#8217;s first Human Digital Banking platform, has proven to be a uniquely powerful tool during the pandemic as consumer and small business customers continue to face uncertainty and disruption. Through Umpqua Go-To, customers can choose a banker devoted to their financial needs and engage with them in a secure chat environment to ask questions, troubleshoot accounts, and receive personal and small business advice for their specific financial situation. Umpqua Go-To enrollment and usage has increased nearly 40% in recent months.\u00a0 <\/p>\n<p>\n        <span class=\"xn-location\">Umpqua<\/span> also quickly mobilized operations and implemented Human Banking Digital solutions to become one of the first banks in the country ready to provide financial relief to struggling businesses through the federal Paycheck Protection Program. Banking teams and hundreds of associates worked around the clock to help thousands of businesses qualify for more than <span class=\"xn-money\">$2 billion<\/span> in financial relief that helped West Coast companies save more than 250,000 jobs. <\/p>\n<p>According to Capital Financial International:<\/p>\n<p id=\"indentid\" class=\"prnml40\">\n        <i>In these troubled times, when a visit to the local branch is no longer a breeze or indeed risk-free, Umpqua Go-To\u2026has proven to be an immensely powerful tool. So has the company&#8217;s investment in business and corporate bankers who \u2013 powered by smart digital solutions and <span class=\"xn-location\">Umpqua&#8217;s<\/span> culture of service \u2013 helped roughly 17,000 West Coast businesses save more than 250,000 jobs as the pandemic hit. <\/i>(Read <a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=2996109-1&amp;h=3572783192&amp;u=https%3A%2F%2Fcfi.co%2Fawards%2Fnorth-america%2F2020%2Fumpqua-bank-best-community-bank-usa-2020%2F&amp;a=more\" rel=\"nofollow noopener noreferrer\">more<\/a>\u2026)<\/p>\n<p>Capital Finance International (CFI.co) is an international thought leader on global trends in business, economics, finance, and the leaders and companies driving change.\u00a0Its award program seeks to identify and reward excellence and best practices from around the world to inspire others to improve their own performance. To learn more, visit <a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=2996109-1&amp;h=1756041143&amp;u=https%3A%2F%2Fcfi.co%2F&amp;a=https%3A%2F%2Fcfi.co\" rel=\"nofollow noopener noreferrer\">https:\/\/cfi.co<\/a>. \u00a0<\/p>\n<p>\n        <b>About Umpqua Bank <br \/><\/b><br \/>\n        <u><br \/>\n          <a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=2996109-1&amp;h=859860226&amp;u=https%3A%2F%2Fwww.umpquabank.com%2F&amp;a=Umpqua+Bank\" rel=\"nofollow noopener noreferrer\">Umpqua Bank<\/a><br \/>\n        <\/u>, headquartered in <span class=\"xn-location\">Roseburg, Ore.<\/span>, is a subsidiary of Umpqua Holdings Corporation, and has locations across <span class=\"xn-location\">Idaho<\/span>, <span class=\"xn-location\">Washington<\/span>, <span class=\"xn-location\">Oregon<\/span>, <span class=\"xn-location\">California<\/span> and <span class=\"xn-location\">Nevada<\/span>. Umpqua Bank has been recognized for its innovative customer experience and banking strategy by national publications including The Wall Street Journal, The <span class=\"xn-org\">New York Times<\/span>, BusinessWeek, Fast Company and CNBC. The company has been recognized for eight years in a row on FORTUNE magazine&#8217;s list of the country&#8217;s &#8220;100 Best Companies to Work For,&#8221; and was recently named by The Portland Business Journal the Most Admired Financial Services Company in <span class=\"xn-location\">Oregon<\/span> for the fifteenth consecutive year. In addition to its retail banking presence, Umpqua Bank owns Financial Pacific Leasing, Inc., a nationally recognized commercial finance company that provides equipment leases to small businesses.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder2\"><\/div>\n<p id=\"PURL\">\n        <img loading=\"lazy\" decoding=\"async\" title=\"Cision\" width=\"12\" height=\"12\" alt=\"Cision\" src=\"https:\/\/c212.net\/c\/img\/favicon.png?sn=SF06567&amp;sd=2020-11-30\" \/> View original content to download multimedia:<a id=\"PRNURL\" rel=\"nofollow\" href=\"http:\/\/www.prnewswire.com\/news-releases\/umpqua-bank-named-best-us-community-bank-by-capital-finance-international-301181900.html\">http:\/\/www.prnewswire.com\/news-releases\/umpqua-bank-named-best-us-community-bank-by-capital-finance-international-301181900.html<\/a><\/p>\n<p>SOURCE  Umpqua Bank<\/p>\n<\/p><\/div>\n<p>    <img decoding=\"async\" alt=\"\" src=\"https:\/\/rt.prnewswire.com\/rt.gif?NewsItemId=SF06567&amp;Transmission_Id=202011301614PR_NEWS_USPR_____SF06567&amp;DateId=20201130\" style=\"border:0px;width:1px;height:1px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company&#8217;s Human Digital Banking Strategy Recognized as Global Leader in Customer Experience Innovation for Consumers and Businesses PR Newswire PORTLAND, Ore., Nov. 30, 2020 \/PRNewswire\/ &#8212; Umpqua Bank, a subsidiary of Umpqua Holdings Corporation (NASDAQ: UMPQ), has been named the Best Community Bank, U.S. 2020, by Capital Finance International for its Human Digital Banking strategy and support of consumer and businesses during the unprecedented disruptions of 2020. Launched in 2017, Umpqua&#8217;s Human Digital Banking strategy continues to earn global attention for the way it leverages technology to empower deeper customer relationships and deliver solutions more efficiently and at scale. &#8220;The pandemic has brought into sharp focus the fact that human connection in the banking relationship is still needed and vital &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Umpqua Bank Named Best U.S. Community Bank by Capital Finance International&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-389932","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Umpqua Bank Named Best U.S. Community Bank by Capital Finance International - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Umpqua Bank Named Best U.S. Community Bank by Capital Finance International - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Company&#8217;s Human Digital Banking Strategy Recognized as Global Leader in Customer Experience Innovation for Consumers and Businesses PR Newswire PORTLAND, Ore., Nov. 30, 2020 \/PRNewswire\/ &#8212; Umpqua Bank, a subsidiary of Umpqua Holdings Corporation (NASDAQ: UMPQ), has been named the Best Community Bank, U.S. 2020, by Capital Finance International for its Human Digital Banking strategy and support of consumer and businesses during the unprecedented disruptions of 2020. Launched in 2017, Umpqua&#8217;s Human Digital Banking strategy continues to earn global attention for the way it leverages technology to empower deeper customer relationships and deliver solutions more efficiently and at scale. &#8220;The pandemic has brought into sharp focus the fact that human connection in the banking relationship is still needed and vital &hellip; Continue reading &quot;Umpqua Bank Named Best U.S. Community Bank by Capital Finance International&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-30T21:17:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mma.prnewswire.com\/media\/824043\/Umpqua_Logo.jpg\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Umpqua Bank Named Best U.S. Community Bank by Capital Finance International\",\"datePublished\":\"2020-11-30T21:17:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\\\/\"},\"wordCount\":641,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mma.prnewswire.com\\\/media\\\/824043\\\/Umpqua_Logo.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\\\/\",\"name\":\"Umpqua Bank Named Best U.S. Community Bank by Capital Finance International - 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Launched in 2017, Umpqua&#8217;s Human Digital Banking strategy continues to earn global attention for the way it leverages technology to empower deeper customer relationships and deliver solutions more efficiently and at scale. &#8220;The pandemic has brought into sharp focus the fact that human connection in the banking relationship is still needed and vital &hellip; Continue reading \"Umpqua Bank Named Best U.S. Community Bank by Capital Finance International\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/","og_site_name":"Market Newsdesk","article_published_time":"2020-11-30T21:17:32+00:00","og_image":[{"url":"https:\/\/mma.prnewswire.com\/media\/824043\/Umpqua_Logo.jpg","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Umpqua Bank Named Best U.S. Community Bank by Capital Finance International","datePublished":"2020-11-30T21:17:32+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/"},"wordCount":641,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/#primaryimage"},"thumbnailUrl":"https:\/\/mma.prnewswire.com\/media\/824043\/Umpqua_Logo.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/umpqua-bank-named-best-u-s-community-bank-by-capital-finance-international\/","name":"Umpqua Bank Named Best U.S. Community Bank by Capital Finance International - 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