{"id":381964,"date":"2020-11-16T10:26:50","date_gmt":"2020-11-16T15:26:50","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=381964"},"modified":"2020-11-16T10:26:50","modified_gmt":"2020-11-16T15:26:50","slug":"dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/","title":{"rendered":"Dominion Energy Warns Customers About Expected Surge in Scams During Holidays"},"content":{"rendered":"<div class=\"xn-newslines\">\n<h2 class=\"xn-hedline\">&#8211; Customers urged to remain vigilant as scams increase during holidays<\/h2>\n<h2 class=\"xn-hedline\">&#8211; Company provides helpful tips to identify scam activity, including aggressive threats, insistence on immediate payment<\/h2>\n<h2 class=\"xn-hedline\">&#8211; Customers encouraged to use Dominion Energy app to verify account balance, payment due date<\/h2>\n<p class=\"xn-distributor\">PR Newswire<\/p>\n<\/p><\/div>\n<div class=\"xn-content\">\n<p>\n        <span class=\"xn-location\">RICHMOND, Va.<\/span>, <span class=\"xn-chron\">Nov. 16, 2020<\/span> \/PRNewswire\/ &#8212;\u00a0As the holiday season approaches, Dominion Energy is helping its customers prepare for an expected increase in scam activity. Throughout Utility Scam Awareness Week (Nov.\u00a016 \u2013 20),\u00a0the company is providing its customers with helpful tips and resources so they can easily spot and protect themselves against the most common utility scams.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder1\">\n<p>\n          <a href=\"https:\/\/mma.prnewswire.com\/media\/1124002\/Dominion_Energy_Logo_Logo.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><br \/>\n            <img decoding=\"async\" src=\"https:\/\/mma.prnewswire.com\/media\/1124002\/Dominion_Energy_Logo_Logo.jpg\" title=\"(PRNewsfoto\/Dominion Energy)\" alt=\"(PRNewsfoto\/Dominion Energy)\" \/><br \/>\n          <\/a>\n        <\/p>\n<\/p><\/div>\n<p>&#8220;We want our customers to have the information and resources they need to protect themselves against scams,&#8221; said <span class=\"xn-person\">Corynne Arnett<\/span>, Dominion Energy&#8217;s senior vice president of regulatory affairs and customer experience.\u00a0&#8220;Utility scammers are very sophisticated, and they use a variety of tactics to take advantage of you. Sometimes they will use scare tactics and a false sense of urgency to obtain your personal information, while other times they will sound friendly and sympathetic to gain your trust. The most important thing to remember is Dominion Energy will never demand payment information over the phone. If you suspect you&#8217;re the target of a scam, hang up and you can always verify your account information on the Dominion Energy app.&#8221;\u00a0<\/p>\n<p>Here are some easy tips to help customers spot a utility scam and the immediate steps they can take to protect themselves:<\/p>\n<p>\n        <b>Spot a scam<\/b>:\u00a0\u00a0<\/p>\n<ul type=\"disc\">\n<li>Dominion Energy will never\u00a0threaten immediate service disconnection if payment information is not provided over the phone. <\/li>\n<li>The company\u00a0will never\u00a0ask for payment using money orders, prepaid debit or gift cards.\u00a0\u00a0 <\/li>\n<li>Company\u00a0employees\u00a0will\u00a0never request to enter a customer&#8217;s home without proper identification, an appointment or a\u00a0reported\u00a0emergency.\u00a0Additionally, employees do not ask for payment in person.<\/li>\n<\/ul>\n<p>\n        <b>Outsmart a scammer:\u00a0\u00a0<\/b>\n      <\/p>\n<ul type=\"disc\">\n<li>\n          <b>Hang up<\/b>. If a customer is unsure if a call is valid, even if Dominion Energy&#8217;s number shows on the caller ID, they should\u00a0immediately hang up\u00a0and never\u00a0provide personal information.\u00a0\u00a0 <\/li>\n<li>\n          <b>Verify<\/b>. Customers can verify their\u00a0account status, balances or due dates by signing into the Dominion Energy app, checking their online account, or by calling the number located on their energy bill.\u00a0 <\/li>\n<li>\n          <b>Ignore.<\/b>\u00a0Customers should\u00a0not\u00a0respond to\u00a0suspicious emails\u00a0or\u00a0text messages\u00a0or click on links or attachments prompting energy bill payment.\u00a0 <\/li>\n<li>\n          <b>Report. <\/b>Tell local authorities about suspicious calls, texts and emails. <\/li>\n<\/ul>\n<p>\n        <b>Connect with the company:\u00a0\u00a0<\/b>\n      <\/p>\n<ul type=\"disc\">\n<li>Access many payment options conveniently 24\/7 by signing into the Dominion Energy app or online account. <\/li>\n<li>Call the number located on the energy bill\u00a0for account questions. Company representatives will work with customers to determine the best\u00a0payment\u00a0option for their unique situation. Both short-term payment extensions and long-term payment plans are available.\u00a0\u00a0 <\/li>\n<li>Learn about Dominion Energy&#8217;s\u00a0additional contributions to its\u00a0<a target=\"_blank\" href=\"http:\/\/www.dominionenergy.com\/\" rel=\"nofollow noopener noreferrer\">energy assistance programs <\/a>and support of various community partners to help customers facing financial hardship.\u00a0 <\/li>\n<\/ul>\n<p>For more scam prevention tips, visit\u00a0<u><a target=\"_blank\" href=\"https:\/\/www.dominionenergy.com\/our-stories\/scammers-and-personal-safety\" rel=\"nofollow noopener noreferrer\">dominionenergy.com\/our-stories\/scammers-and-personal-safety<\/a>.<\/u>\u00a0<\/p>\n<p>\n        <b>About Dominion Energy<\/b>\u00a0<br \/>More than\u00a0<u><a target=\"_blank\" href=\"https:\/\/www.dominionenergy.com\/our-company\/operating-segments\" rel=\"nofollow noopener noreferrer\">7 million customers in\u00a016\u00a0states<\/a><\/u>\u202fenergize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE:\u00a0<u><a target=\"_blank\" href=\"https:\/\/investors.dominionenergy.com\/home\/default.aspx\" rel=\"nofollow noopener noreferrer\">D<\/a><\/u>), headquartered in\u202fRichmond, Va.\u202fThe company is\u00a0<u><a target=\"_blank\" href=\"https:\/\/www.dominionenergy.com\/our-promise\" rel=\"nofollow noopener noreferrer\">committed to sustainable, reliable, affordable and safe energy<\/a><\/u>\u202fand to achieving net zero carbon dioxide and methane emissions from its power generation and gas infrastructure operations by 2050.\u202fPlease visit\u00a0<u><a target=\"_blank\" href=\"https:\/\/www.dominionenergy.com\/\" rel=\"nofollow noopener noreferrer\">DominionEnergy.com<\/a><\/u>\u202fto learn more.\u00a0<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder2\"><\/div>\n<p id=\"PURL\">\n        <img loading=\"lazy\" decoding=\"async\" title=\"Cision\" width=\"12\" height=\"12\" alt=\"Cision\" src=\"https:\/\/c212.net\/c\/img\/favicon.png?sn=PH92938&amp;sd=2020-11-16\" \/> View original content to download multimedia:<a id=\"PRNURL\" rel=\"nofollow\" href=\"http:\/\/www.prnewswire.com\/news-releases\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays-301173731.html\">http:\/\/www.prnewswire.com\/news-releases\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays-301173731.html<\/a><\/p>\n<p>SOURCE  Dominion Energy<\/p>\n<\/p><\/div>\n<p>    <img decoding=\"async\" alt=\"\" src=\"https:\/\/rt.prnewswire.com\/rt.gif?NewsItemId=PH92938&amp;Transmission_Id=202011161023PR_NEWS_USPR_____PH92938&amp;DateId=20201116\" style=\"border:0px;width:1px;height:1px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8211; Customers urged to remain vigilant as scams increase during holidays &#8211; Company provides helpful tips to identify scam activity, including aggressive threats, insistence on immediate payment &#8211; Customers encouraged to use Dominion Energy app to verify account balance, payment due date PR Newswire RICHMOND, Va., Nov. 16, 2020 \/PRNewswire\/ &#8212;\u00a0As the holiday season approaches, Dominion Energy is helping its customers prepare for an expected increase in scam activity. Throughout Utility Scam Awareness Week (Nov.\u00a016 \u2013 20),\u00a0the company is providing its customers with helpful tips and resources so they can easily spot and protect themselves against the most common utility scams. &#8220;We want our customers to have the information and resources they need to protect themselves against scams,&#8221; said Corynne &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Dominion Energy Warns Customers About Expected Surge in Scams During Holidays&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-381964","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dominion Energy Warns Customers About Expected Surge in Scams During Holidays - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dominion Energy Warns Customers About Expected Surge in Scams During Holidays - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"&#8211; Customers urged to remain vigilant as scams increase during holidays &#8211; Company provides helpful tips to identify scam activity, including aggressive threats, insistence on immediate payment &#8211; Customers encouraged to use Dominion Energy app to verify account balance, payment due date PR Newswire RICHMOND, Va., Nov. 16, 2020 \/PRNewswire\/ &#8212;\u00a0As the holiday season approaches, Dominion Energy is helping its customers prepare for an expected increase in scam activity. Throughout Utility Scam Awareness Week (Nov.\u00a016 \u2013 20),\u00a0the company is providing its customers with helpful tips and resources so they can easily spot and protect themselves against the most common utility scams. &#8220;We want our customers to have the information and resources they need to protect themselves against scams,&#8221; said Corynne &hellip; Continue reading &quot;Dominion Energy Warns Customers About Expected Surge in Scams During Holidays&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-16T15:26:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mma.prnewswire.com\/media\/1124002\/Dominion_Energy_Logo_Logo.jpg\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Dominion Energy Warns Customers About Expected Surge in Scams During Holidays\",\"datePublished\":\"2020-11-16T15:26:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\\\/\"},\"wordCount\":582,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mma.prnewswire.com\\\/media\\\/1124002\\\/Dominion_Energy_Logo_Logo.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\\\/\",\"name\":\"Dominion Energy Warns Customers About Expected Surge in Scams During Holidays - 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Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/","og_locale":"en_US","og_type":"article","og_title":"Dominion Energy Warns Customers About Expected Surge in Scams During Holidays - Market Newsdesk","og_description":"&#8211; Customers urged to remain vigilant as scams increase during holidays &#8211; Company provides helpful tips to identify scam activity, including aggressive threats, insistence on immediate payment &#8211; Customers encouraged to use Dominion Energy app to verify account balance, payment due date PR Newswire RICHMOND, Va., Nov. 16, 2020 \/PRNewswire\/ &#8212;\u00a0As the holiday season approaches, Dominion Energy is helping its customers prepare for an expected increase in scam activity. Throughout Utility Scam Awareness Week (Nov.\u00a016 \u2013 20),\u00a0the company is providing its customers with helpful tips and resources so they can easily spot and protect themselves against the most common utility scams. &#8220;We want our customers to have the information and resources they need to protect themselves against scams,&#8221; said Corynne &hellip; Continue reading \"Dominion Energy Warns Customers About Expected Surge in Scams During Holidays\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/","og_site_name":"Market Newsdesk","article_published_time":"2020-11-16T15:26:50+00:00","og_image":[{"url":"https:\/\/mma.prnewswire.com\/media\/1124002\/Dominion_Energy_Logo_Logo.jpg","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Dominion Energy Warns Customers About Expected Surge in Scams During Holidays","datePublished":"2020-11-16T15:26:50+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/"},"wordCount":582,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/#primaryimage"},"thumbnailUrl":"https:\/\/mma.prnewswire.com\/media\/1124002\/Dominion_Energy_Logo_Logo.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/dominion-energy-warns-customers-about-expected-surge-in-scams-during-holidays\/","name":"Dominion Energy Warns Customers About Expected Surge in Scams During Holidays - 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