{"id":381343,"date":"2020-11-16T05:03:15","date_gmt":"2020-11-16T10:03:15","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=381343"},"modified":"2020-11-16T05:03:15","modified_gmt":"2020-11-16T10:03:15","slug":"the-future-is-now-eureka-restaurant-group-is-the-first-brand-in-the-us-to-debut-industry-leading-dining-technology","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/the-future-is-now-eureka-restaurant-group-is-the-first-brand-in-the-us-to-debut-industry-leading-dining-technology\/","title":{"rendered":"The Future is Now: Eureka! Restaurant Group is the First Brand in the US to Debut Industry Leading Dining Technology"},"content":{"rendered":"

\nEureka! embraces the future of hospitality with the launch of a ground-breaking, full-service contactless restaurant experience
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Los Angeles, CA, Nov. 16, 2020 (GLOBE NEWSWIRE) — Eureka! Restaurant Group<\/a>\u00a0(Eureka!), the all-American brand with a cult following for its highly regarded 100% American craft whiskey, beer, and cocktail program paired with an approachable creative scratch kitchen, will be the first in the nation to introduce a completely contactless dining experience. Rooted in innovation and discovery, Eureka! is enhancing its high service guest-forward approach to hospitality empowering the guest to drive the experience from the comfort and safety of their own handheld smartphone. Eureka! collaborated with\u00a0OneDine<\/a>\u00a0to curate a contactless yet personalized restaurant visit—creating a customized, cutting-edge technology platform that provides guests full control over ordering, speed of service, and payment. The restaurant group launched the new dining experience in October 2020 in 13 locations with all 24 restaurants nationwide integrating the technology by November 2020.<\/p>\n

The guest experience is paramount at Eureka!, and the introduction of the new technology underscores this key brand principle. Through this industry-leading innovation, guests will check-in, self-seat, view menus, order scratch food, and handcrafted drinks, have the ability to keep their tab open for additional orders, request additional service, and pay their bill from their personal mobile device. The online dining platform is complemented by other technological advancements including Quick Response (QR) codes, smartwatches, and Near Field Communication (NFC) sensors for additional convenience and seamless service.<\/p>\n

\u201c\u2019Discovery\u2019 is a founding core value of Eureka! Restaurant Group, and as the world changes we will constantly lean in, discovering new and creative ways to enhance our guest dining experience. With the integration of this customized technology platform, we hope to offer a glimpse of the future for polished casual dining and what we consider to be the natural evolution of high touch guest-centric restaurant groups. We will be enhancing service with technology not replacing it, all while maintaining the authentic and community-driven service they have come to expect at Eureka!,\u201d states Justin Nedelman, CEO at Eureka! Restaurant Group. \u201cAs we roll out this technology, we are committed to remaining nimble and responsive to our guests\u2019 needs. During this time of uncertainty, it is amazing to see how engaged our long time regulars feel as they come back to their home away from home at Eureka!, reconnecting over their favorite dishes, all-American bar, and our unique, energetic and genuine hospitality.\u201d<\/p>\n

The reimagined restaurant experience at Eureka! will utilize the new technology in the following ways:<\/p>\n