{"id":380132,"date":"2020-11-12T15:03:08","date_gmt":"2020-11-12T20:03:08","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=380132"},"modified":"2020-11-12T15:03:08","modified_gmt":"2020-11-12T20:03:08","slug":"voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/","title":{"rendered":"Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes"},"content":{"rendered":"<p>        <!--.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p><b>Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes<\/b><\/p>\n<p><b><i>Advancing technology in retail wealth management supports new Voya data showing individuals rate retail advisors as the second most preferred source for products, services or solutions related to financial wellness<\/i><\/b><\/p>\n<p>WINDSOR, Conn.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nVoya Financial, Inc. (NYSE: VOYA), announced today new enhancements that the company\u2019s retail wealth management firm, Voya Financial Advisors, Inc. (VFA) is making to both its financial professional and client-facing platforms. As part of VFA\u2019s commitment to helping improve outcomes through purposeful innovation, the new, simplified platforms will include: digital account opening, allocation modeling, document sharing capabilities and the opportunity for enhanced client communication. As the latest additions to the firm\u2019s expanding suite of technology resources, the new platform will help provide greater holistic planning support for Voya\u2019s financial professionals and their clients.\n<\/p>\n<p>\nThe enhancements to VFA\u2019s platform come at time when working with a financial professional is becoming increasingly important to individuals as a result of the COVID-19 pandemic. According to new research from Voya Financial, a strong number of Americans feel nervous (61%) or unsure (63%) about their personal finances as a result of the current economic environment.<sup>1<\/sup> And, in light of COVID-19, a majority (86%) of those currently in the workforce are open to obtaining products, services or solutions related to their financial wellness, with financial professionals rated as the second most preferred source next to banks<sup>2<\/sup> \u2014 underscoring the value that comes with the perspective of meeting directly with an individual when it comes to financial advice.\n<\/p>\n<p>\n\u201cIn today\u2019s world, it\u2019s clear that the role of the financial professional is paramount to helping individuals be able to achieve their future financial goals,\u201d said Tom Halloran, president of Voya Financial Advisors. \u201cProviding our network with resources to better serve their clients is important to us and investing in the technologies to enable a seamless experience can only help our financial professionals to run their businesses more effectively. As a result, they are able better support their clients in finding the right path to success.\u201d\n<\/p>\n<p>\nSpecifically, VFA\u2019s new advances will provide financial professionals with a holistic view of a client\u2019s full financial profile, including information from outside assets and accounts such as a workplace retirement plan. Additionally, the new interface will provide a seamless, user-friendly and fully digital experience that allows financial professionals to operate their business more effectively through the following benefits:\n<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>Digital Account Opening:<\/b> New account opening features allow both clients and their financial professionals to open accounts within minutes.\n<\/li>\n<\/ul>\n<ul class=\"bwlistdisc\">\n<li><b>Robust Allocation Modeling:<\/b> Asset allocation modeling capabilities provide a holistic view into a client\u2019s profiles while offering the ability to manage and oversee the full scope of financial assets, including financial information from all members of the household.\n<\/li>\n<\/ul>\n<ul class=\"bwlistdisc\">\n<li><b>Ease of Document Sharing:<\/b> Easy-upload document sharing capabilities allow both clients and financial professionals to upload documents and information with the click of a button, with functionality available online and through the mobile app feature.\n<\/li>\n<\/ul>\n<ul class=\"bwlistdisc\">\n<li><b>Greater Client Communication:<\/b> Email, chat, text and voice memo capabilities provide the ability for financial professionals to reach their clients easily and more frequently. Some additional features also offer the ability to remain in constant contact by assigning \u201ctasks\u201d to clients for important reminders (e.g., \u201cprepping for tax review\u201d in advance of a client meeting or discussion).\n<\/li>\n<\/ul>\n<p>\nNew industry research from Cerulli has also underscored the importance of the human element in delivering communications from financial professionals. According to a recent poll of retail investors regarding the types of communications they would want to receive in the event of a recession, more than half (51%) of individuals cited receiving market updates and tips via email, while a significant amount indicated a preference to receive communications via text (35%) and social media (24%).<sup>3<\/sup> These data points highlight the importance of flexible, multi-channel modes of communication, while recognizing that preferences of individuals will go a long way in promoting trust and building relationships.\n<\/p>\n<p>\n\u201cBeing able to communicate with clients where and how they want to be reached is pivotal to the success of strengthening relationships,\u201d added Halloran. \u201cBy offering new, cutting-edge solutions online, through mobile and elsewhere, we are able to help meet the needs of individuals in today\u2019s ever-growing and ever-changing digital world.\u201d\n<\/p>\n<p>\nThese latest efforts build upon a series of recent technology enhancements and value-added services that VFA has been rolling out to its network and their clients. These include the launch of <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fcorporate.voya.com%2Fnewsroom%2Fnews-releases%2Fvoya-launches-new-digital-advice-platform-support-retail-advisors-and-their&amp;esheet=52325157&amp;newsitemid=20201112005951&amp;lan=en-US&amp;anchor=Voya+Digital+Adviser%26%238482%3B&amp;index=1&amp;md5=270c48a725b98d3b2bbbca3fbe4e4a4e\">Voya Digital Adviser\u2122<\/a>, the firm\u2019s digital advice experience, videoconferencing, chat and webinar capabilities, and most recently the introduction of mobile check deposit for both advisors and clients, which has seen more than 13,000 deposits since its launch in March 2019.\n<\/p>\n<p>\nVoya Financial Advisors is focused on helping advance the financial wellness and retirement security needs of all Americans. The firm is committed to providing a broad range of value-added services to its network of approximately 1,600 financial professionals so that they can grow their business and support the holistic financial planning needs of their clients. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fvoyafa.com&amp;esheet=52325157&amp;newsitemid=20201112005951&amp;lan=en-US&amp;anchor=voyafa.com&amp;index=2&amp;md5=00fe18547f41b62c3ffb53daa875d8c0\">voyafa.com<\/a>.\n<\/p>\n<p>\n1., 2. Voya Financial survey conducted through Ipsos on the Ipsos eNation omnibus online platform among 1,005 adults aged 18+ in the U.S. conducted Sept. 24-25, 2020 (including 561 currently employed Americans). Financial professional shown to respondents as \u201cfinancial advisor (retail).\u201d\n<\/p>\n<p>\n3. Cerulli Associates, \u201cAdvice in Adversity: Communication and technology go hand in hand,\u201d (June 2020).\n<\/p>\n<p><b>About Voya Financial<sup>\u00ae<\/sup><\/b><\/p>\n<p>\nVoya Financial, Inc. (NYSE: VOYA), helps Americans plan, invest and protect their savings \u2014 to get ready to retire better. Serving the financial needs of approximately 13.8 million individual and institutional customers in the United States, Voya is a <i>Fortune 500<\/i> company that had $7.5 billion in revenue in 2019. The company had $657 billion in total assets under management and administration as of Sept. 30, 2020. With a clear mission to make a secure financial future possible \u2014 one person, one family, one institution at a time \u2014 Voya\u2019s vision is to be America\u2019s Retirement Company<sup>\u00ae<\/sup>. Certified as a \u201cGreat Place to Work\u201d by the Great Place to Work<sup>\u00ae<\/sup> Institute, Voya is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya has been recognized as a 2020 World\u2019s Most Admired Company by <i>Fortune<\/i> magazine; one of the 2020 World\u2019s Most Ethical Companies\u00ae by the Ethisphere Institute; as a member of the Bloomberg Gender Equality Index; and as a \u201cBest Place to Work for Disability Inclusion\u201d on the Disability Equality Index by Disability:IN. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.voya.com%2F&amp;esheet=52325157&amp;newsitemid=20201112005951&amp;lan=en-US&amp;anchor=voya.com&amp;index=3&amp;md5=3e508fcfd8dfef20cb57b02a17f6f210\">voya.com<\/a>. Follow Voya Financial on <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.facebook.com%2Fpages%2FVoya%2F215714485107840&amp;esheet=52325157&amp;newsitemid=20201112005951&amp;lan=en-US&amp;anchor=Facebook&amp;index=4&amp;md5=633efe1201b26600398002809bfff921\">Facebook<\/a>, <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoya%2F&amp;esheet=52325157&amp;newsitemid=20201112005951&amp;lan=en-US&amp;anchor=LinkedIn&amp;index=5&amp;md5=04d2c147a4451a8f14178abac29314e8\">LinkedIn<\/a> and Twitter <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Ftwitter.com%2Fvoya&amp;esheet=52325157&amp;newsitemid=20201112005951&amp;lan=en-US&amp;anchor=%40Voya&amp;index=6&amp;md5=0eaa8a4d4150adc6fe4e3ba8b0200b35\">@Voya<\/a>.\n<\/p>\n<p>\nVOYA-RET\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201112005951r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20201112005951\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20201112005951\/en\/<\/a><\/span><\/p>\n<p>\nLaura Maulucci<br \/>\n<br \/>Voya Financial<br \/>\n<br \/>Office: (860) 580-1278<br \/>\n<br \/>Cell: (508) 353-6913<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:Laura.Maulucci@voya.com\">Laura.Maulucci@voya.com<\/a><b \/><\/p>\n<p><b>KEYWORDS:<\/b> Connecticut United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Software Networks Finance Banking Data Management Professional Services Technology Other Technology<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20201112005951\/en\/633827\/3\/voy_r_fin_rgb_grd_pos_1567.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes Advancing technology in retail wealth management supports new Voya data showing individuals rate retail advisors as the second most preferred source for products, services or solutions related to financial wellness WINDSOR, Conn.&#8211;(BUSINESS WIRE)&#8211; Voya Financial, Inc. (NYSE: VOYA), announced today new enhancements that the company\u2019s retail wealth management firm, Voya Financial Advisors, Inc. (VFA) is making to both its financial professional and client-facing platforms. As part of VFA\u2019s commitment to helping improve outcomes through purposeful innovation, the new, simplified platforms will include: digital account opening, allocation modeling, document sharing capabilities and the opportunity for enhanced client communication. As the latest additions to the firm\u2019s expanding suite of technology resources, &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-380132","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes Advancing technology in retail wealth management supports new Voya data showing individuals rate retail advisors as the second most preferred source for products, services or solutions related to financial wellness WINDSOR, Conn.&#8211;(BUSINESS WIRE)&#8211; Voya Financial, Inc. (NYSE: VOYA), announced today new enhancements that the company\u2019s retail wealth management firm, Voya Financial Advisors, Inc. (VFA) is making to both its financial professional and client-facing platforms. As part of VFA\u2019s commitment to helping improve outcomes through purposeful innovation, the new, simplified platforms will include: digital account opening, allocation modeling, document sharing capabilities and the opportunity for enhanced client communication. 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(NYSE: VOYA), announced today new enhancements that the company\u2019s retail wealth management firm, Voya Financial Advisors, Inc. (VFA) is making to both its financial professional and client-facing platforms. As part of VFA\u2019s commitment to helping improve outcomes through purposeful innovation, the new, simplified platforms will include: digital account opening, allocation modeling, document sharing capabilities and the opportunity for enhanced client communication. As the latest additions to the firm\u2019s expanding suite of technology resources, &hellip; Continue reading \"Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/","og_site_name":"Market Newsdesk","article_published_time":"2020-11-12T20:03:08+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201112005951r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes","datePublished":"2020-11-12T20:03:08+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/"},"wordCount":1140,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201112005951r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/voya-financial-advisors-enhances-digital-experience-to-help-improve-retirement-outcomes\/","name":"Voya Financial Advisors Enhances Digital Experience to Help Improve Retirement Outcomes - 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