{"id":379913,"date":"2020-11-12T10:03:05","date_gmt":"2020-11-12T15:03:05","guid":{"rendered":"http:\/\/www.marketnewsdesk.com\/?p=379913"},"modified":"2020-11-12T10:03:05","modified_gmt":"2020-11-12T15:03:05","slug":"flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/","title":{"rendered":"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19<\/b><\/p>\n<p class=\"bwalignc\"><i>Advisors outsourcing fewer activities across a greater number of client accounts<\/i><\/p>\n<p>CHICAGO&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nNorthern Trust Asset Management\u2019s<b \/>FlexShares Exchange Traded Funds (ETFs) today released its sixth biennial study on financial advisors\u2019 views and adoption of external investment management services. First conducted in 2010, this year\u2019s survey reveals that while the overall percentage of advisors who outsource investment management is consistent over the past decade, the way that advisors leverage external services is changing.\n<\/p>\n<p>\nThe survey of more than 500 advisors found that the share of advisors using external managers today (41%) is virtually unchanged from 2010 (42%), however the pandemic has encouraged firms that do not currently outsource to reassess their approach. When firms that handle investment management in-house were asked whether their opinion of outsourcing has changed as a result of the pandemic, 15% of respondents said they planned to increase usage of outside managers and 85% said they plan to reconsider the use of external management. While the pandemic has not triggered a significant shift towards third-party investment outsourcing to date, it\u2019s a growing consideration among advisory firms.\n<\/p>\n<p><b>More accounts, but fewer activities<\/b><\/p>\n<p>\nAdvisors that currently work with an external investment manager are outsourcing a greater number of client accounts, but becoming more targeted in their use. Advisors are more likely to outsource some or all investment strategies for all their accounts, rather than just their largest clients. This all-account approach is the choice of 49% of those who outsource, up from 39% in 2018 and 33% in 2016. However, the overall percentage of client assets outsourced was unchanged from 2018 at 53%. This may reflect a smaller scope of activities employed across a greater number of clients.\n<\/p>\n<p>\nThere is also a meaningful uptick in the types of accounts being outsourced. In 2020, advisors outsourced 38% of complex portfolios vs. 15% in 2014; 22% of less complex portfolios from 2% in 2014; and 35% of portfolios based on tax considerations, up from 11% in 2014. This demonstrates a growing view that third-party investment management is suitable for portfolios of all sizes and complexities.\n<\/p>\n<p>\nDespite using external managers for a greater number of accounts, advisors are becoming more selective in the activities they choose to outsource. The percentage who outsource all activities has consistently declined to 12% of respondents from 50% in 2012. Approximately two-thirds (66%) outsource portfolio management, with product selection and asset allocation also key areas of focus. Some 15% of advisors use external managers for product selection, up from 8% in 2018. When asked for the first time about usage of outside asset allocators, 32% of respondents said they outsource the function.\n<\/p>\n<p><b>Alternate ways to gain efficiencies <\/b><\/p>\n<p>\nThough most advisors continue to manage investments in-house, there are several other ways non-investment outsourcers are gaining efficiencies. The survey found 100% of advisors that kept investments in-house outsourced at least one non-investment function, and on average they outsourced 2.6 other activities.\n<\/p>\n<p>\nThey are increasingly relying on external help for services such as investment product analysis, up to 66% in 2020 from 57% in 2018, reflecting advisors\u2019 desire for support in investment selection. There is also significant growth in outsourcing their marketing function, up to 39% in 2020 from 20% in 2018. Finally, new to the survey this year, 60% of advisors indicated they rely on external help for information technology services.\n<\/p>\n<p>\n\u201cOver the past 10 years, we\u2019ve seen a clear shift in the perceived benefits of third-party outsourcing \u2013 whether that\u2019s utilizing external investment managers or other non-investment related service providers \u2013 as advisors\u2019 expected role continues to evolve from investment manager to holistic financial planner,\u201d said Laura Hanichak Gregg, Director of Practice Management and Advisor Research at FlexShares. \u201cAs the investment landscape has become increasingly complex and clients demand more from their advisors, external resources of all types are helping advisors better focus their time on activities for which they add the greatest value.\u201d\n<\/p>\n<p><b>The rise of specialized strategists<\/b><\/p>\n<p>\nTo execute on outsourced investment strategies, 61% of outsourcing respondents say they turn to providers of turnkey asset management programs (TAMPs), down from the 67% in 2018, but up from 52% in 2016. Advisors are also increasingly employing ETF strategists, now used by 34% of respondents, up from 23% in 2018 and 29% in 2016. This likely reflects advisors\u2019 demand for services that can provide direction amid the substantial rise in passive investment vehicles over the past decade.\n<\/p>\n<p><b>The role of digital technology<\/b><\/p>\n<p>\nAs it assumes a greater role in advisory practices and clients\u2019 lives, technology is shaping advisor decisions about external management. An increasing number of advisors are employing automated digital advice platforms, used by 16% in 2020 compared to 6% in 2018. Issues surrounding ease of use and integration with existing platforms are growing in importance. Of respondents who do not outsource, 17% say that the availability of a user-friendly technology platform would be an incentive for them to reconsider their decision, reflecting the fact that whether they outsource or not, advisors are increasingly becoming comfortable with incorporating digital solutions into their practices.\n<\/p>\n<p><b>About the Survey<\/b><\/p>\n<p>\nTo conduct this year\u2019s survey, the sixth in a series examining advisor views on external investment management, FlexShares worked with <i>InvestmentNews<\/i>, which fielded the electronic survey to more than 90,000 advisors and closely related professionals between March 2 and June 4, 2020. More than 500 responses are included in the final report. The sponsor was not identified in the survey.\n<\/p>\n<p>\nTo download a survey infographic and the summary of results, \u201cThe Race to Scalability 2020: Current Insights from a Decade of Advisor Research on Investment Management Trends,\u201d and to register for more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.flexshares.com%2Foutsourcing&amp;esheet=52325642&amp;newsitemid=20201112005266&amp;lan=en-US&amp;anchor=www.flexshares.com%2Foutsourcing&amp;index=1&amp;md5=c0455596ad0b854feb5c88838089aa97\">www.flexshares.com\/outsourcing<\/a>.\n<\/p>\n<p><b>About FlexShares<\/b><\/p>\n<p>\nFlexShares Exchange Traded Funds are designed to pursue specific investment goals across both passive and active strategies. FlexShares offers differentiated ETF strategies that can improve and simplify the investment decision process for the long-term investor. Follow us on Twitter <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Ftwitter.com%2Fflexsharesetfs&amp;esheet=52325642&amp;newsitemid=20201112005266&amp;lan=en-US&amp;anchor=%40FlexSharesETFs&amp;index=2&amp;md5=9aef769c3c62740b6ae2edabff512bc7\">@FlexSharesETFs<\/a>.\n<\/p>\n<p><b>About Northern Trust Asset Management<\/b><\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.northerntrust.com%2Fwhat-we-do%2Finvestment-management&amp;esheet=52325642&amp;newsitemid=20201112005266&amp;lan=en-US&amp;anchor=Northern+Trust+Asset+Management&amp;index=3&amp;md5=747a70b38a2ed655dc8775a0b4efcc08\">Northern Trust Asset Management<\/a> is a global investment manager that helps investors navigate changing market environments, so they can confidently realize their long-term objectives. Entrusted with US$1.1 trillion of investor asset as of September 30, 2020, we understand that investing ultimately serves a greater purpose and believe investors should be compensated for the risks they take \u2014 in all market environments and any investment strategy. That\u2019s why we combine robust capital markets research, expert portfolio construction and comprehensive risk management to craft innovative and efficient solutions that deliver targeted investment outcomes. As engaged contributors to our communities, we consider it a great privilege to serve our investors and our communities with integrity, respect, and transparency.\n<\/p>\n<p>\nNorthern Trust Asset Management is composed of Northern Trust Investments, Inc., Northern Trust Global Investments Limited, Northern Trust Fund Managers (Ireland) Limited, Northern Trust Global Investments Japan, K.K., NT Global Advisors, Inc., 50 South Capital Advisors, LLC, and investment personnel of The Northern Trust Company of Hong Kong Limited, , Belvedere Advisors LLC and The Northern Trust Company.\n<\/p>\n<p><b>About Northern Trust<\/b><\/p>\n<p>\nNorthern Trust Corporation (Nasdaq: NTRS) is a leading provider of wealth management, asset servicing, asset management and banking to corporations, institutions, affluent families and individuals. Founded in Chicago in 1889, Northern Trust has a global presence with offices in 22 U.S. states and Washington, D.C., and across 22 locations in Canada, Europe, the Middle East and the Asia-Pacific region. As of September 30, 2020, Northern Trust had assets under custody\/administration of US $13.1 trillion, and assets under management of US $1.3 trillion. For more than 130 years, Northern Trust has earned distinction as an industry leader for exceptional service, financial expertise, integrity and innovation. Please visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.northerntrust.com%2Fhome&amp;esheet=52325642&amp;newsitemid=20201112005266&amp;lan=en-US&amp;anchor=our+website&amp;index=4&amp;md5=c288e58e9e1a028b275e438a85d586b8\">our website<\/a> or follow us on <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Ftwitter.com%2FNorthernTrust&amp;esheet=52325642&amp;newsitemid=20201112005266&amp;lan=en-US&amp;anchor=Twitter&amp;index=5&amp;md5=e8f43f193d9bca0548c6e27b976f6515\">Twitter<\/a>.\n<\/p>\n<p>\nNorthern Trust Corporation, Head Office: 50 South La Salle Street, Chicago, Illinois 60603 U.S.A., incorporated with limited liability in the U.S. Please read our <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.northerntrust.com%2Fterms-and-conditions&amp;esheet=52325642&amp;newsitemid=20201112005266&amp;lan=en-US&amp;anchor=global+and+regulatory+information&amp;index=6&amp;md5=5ce624451254eed6771183bae1ae7427\">global and regulatory information<\/a>.\n<\/p>\n<p><b>Before investing, carefully consider the FlexShares investment objectives, risks, charges and expenses. This and other information is in the prospectus and a summary prospectus, copies of which may be obtained by visiting <\/b><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.flexshares.com&amp;esheet=52325642&amp;newsitemid=20201112005266&amp;lan=en-US&amp;anchor=www.flexshares.com&amp;index=7&amp;md5=dcf832f2a902e394ee7bf2f3760ed1d9\">www.flexshares.com<\/a><b>. Read the prospectus carefully before you invest.<\/b><\/p>\n<p><b>Managed by Northern Trust. Foreside Fund Services, LLC distributor.<\/b><\/p>\n<p>\nPlease remember that all investments carry some level of risk, including the potential loss of principal invested. They do not typically grow at an even rate of return and may experience negative growth. As with any type of portfolio structuring, attempting to reduce risk and increase return could, at certain times, unintentionally reduce returns.\n<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201112005266r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20201112005266\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20201112005266\/en\/<\/a><\/span><\/p>\n<p>\nTom Pinto<br \/>\n<br \/>212-339-7288<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:Tom.Pinto@ntrs.com\">Tom.Pinto@ntrs.com<br \/>\n<\/a><\/p>\n<p>Doug Holt<br \/>\n<br \/>312-557-1571<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:Doug.Holt@ntrs.com\">Doug.Holt@ntrs.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Illinois United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Banking Professional Services Finance<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\" \/>\n","protected":false},"excerpt":{"rendered":"<p>FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19 Advisors outsourcing fewer activities across a greater number of client accounts CHICAGO&#8211;(BUSINESS WIRE)&#8211; Northern Trust Asset Management\u2019sFlexShares Exchange Traded Funds (ETFs) today released its sixth biennial study on financial advisors\u2019 views and adoption of external investment management services. First conducted in 2010, this year\u2019s survey reveals that while the overall percentage of advisors who outsource investment management is consistent over the past decade, the way that advisors leverage external services is changing. The survey of more than 500 advisors found that the share of advisors using external managers today (41%) is virtually unchanged from 2010 (42%), however the pandemic has encouraged firms that do not currently outsource to reassess &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-379913","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19 - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19 - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19 Advisors outsourcing fewer activities across a greater number of client accounts CHICAGO&#8211;(BUSINESS WIRE)&#8211; Northern Trust Asset Management\u2019sFlexShares Exchange Traded Funds (ETFs) today released its sixth biennial study on financial advisors\u2019 views and adoption of external investment management services. First conducted in 2010, this year\u2019s survey reveals that while the overall percentage of advisors who outsource investment management is consistent over the past decade, the way that advisors leverage external services is changing. The survey of more than 500 advisors found that the share of advisors using external managers today (41%) is virtually unchanged from 2010 (42%), however the pandemic has encouraged firms that do not currently outsource to reassess &hellip; Continue reading &quot;FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-12T15:03:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201112005266r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19\",\"datePublished\":\"2020-11-12T15:03:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\\\/\"},\"wordCount\":1404,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20201112005266r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\\\/\",\"name\":\"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19 - 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Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/","og_locale":"en_US","og_type":"article","og_title":"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19 - Market Newsdesk","og_description":"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19 Advisors outsourcing fewer activities across a greater number of client accounts CHICAGO&#8211;(BUSINESS WIRE)&#8211; Northern Trust Asset Management\u2019sFlexShares Exchange Traded Funds (ETFs) today released its sixth biennial study on financial advisors\u2019 views and adoption of external investment management services. First conducted in 2010, this year\u2019s survey reveals that while the overall percentage of advisors who outsource investment management is consistent over the past decade, the way that advisors leverage external services is changing. The survey of more than 500 advisors found that the share of advisors using external managers today (41%) is virtually unchanged from 2010 (42%), however the pandemic has encouraged firms that do not currently outsource to reassess &hellip; Continue reading \"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/","og_site_name":"Market Newsdesk","article_published_time":"2020-11-12T15:03:05+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201112005266r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19","datePublished":"2020-11-12T15:03:05+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/"},"wordCount":1404,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20201112005266r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/flexshares-finds-advisors-more-likely-to-consider-outsourcing-due-to-covid-19\/","name":"FlexShares Finds Advisors More Likely to Consider Outsourcing Due to COVID-19 - 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