{"id":1020448,"date":"2026-11-12T10:39:54","date_gmt":"2026-11-12T15:39:54","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/"},"modified":"2026-11-12T10:39:54","modified_gmt":"2026-11-12T15:39:54","slug":"new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/","title":{"rendered":"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }\n.bwlistdisc { list-style-type: disc }\n.bwuline { text-decoration: underline }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li>\n63% of businesses give their AI agents names, 60% assign them formal titles, and 16% already consider them part of the workforce<\/p>\n<\/li>\n<li>\n75% have defined KPIs for their AI agents, but only 40% track performance against them<\/p>\n<\/li>\n<li>\n85% of businesses report positive ROI from their AI agents and 0% report a loss, even without consistent tracking in place<\/p>\n<\/li>\n<\/ul>\n<p>AUSTIN, Texas&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fvida.io&amp;esheet=54640043&amp;newsitemid=20261112147669&amp;lan=en-US&amp;anchor=Vida+Global+Inc.&amp;index=1&amp;md5=45e249aa273037a3cf5e5f9049c851b2\">Vida Global Inc.<\/a> (NYSE American: VIDA), an AI agent workforce platform, today released findings from its Digital Workforce Readiness Survey, a nationwide study of U.S. business decision-makers. The findings show businesses are assigning AI agents real workforce roles complete with names and titles faster than they\u2019re building the oversight needed to manage them.<\/p>\n<p id=\"news-body-cta\">This press release features multimedia. View the full release here: <a href=\"https:\/\/www.businesswire.com\/news\/home\/20261112147669\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20261112147669\/en\/<\/a><\/p>\n<div id=\"bwbodyimg\" style=\"width: 480px;float:left;padding-left:0px;padding-right:20px;padding-top:0px;padding-bottom:0px\"><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20261112147669\/en\/2968754\/4\/image_%281%29.jpg\" alt=\"AI agents are moving onto the org chart: 60% of businesses give them formal titles, and 16% count them as part of the workforce. Data from Vida\u2019s 2026 Digital Workforce Readiness Survey.\" \/><\/p>\n<p style=\"font-size:85%\">AI agents are moving onto the org chart: 60% of businesses give them formal titles, and 16% count them as part of the workforce. Data from Vida\u2019s 2026 Digital Workforce Readiness Survey.<\/p>\n<\/div>\n<p>\n\u201cBusinesses are giving AI agents names, job titles, and real responsibilities, but we&#8217;re only beginning to define what it means to manage a digital workforce,\u201d said Lyle Pratt, Founder and CEO of Vida. \u201cThe next phase isn&#8217;t just about deploying more agents. It&#8217;s about giving businesses the tools to manage their performance, bill for their outcomes, and scale with confidence.\u201d<\/p>\n<p><b><span class=\"bwuline\">Key Findings<\/span><\/b><\/p>\n<p><b>Employee Identity<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li>\n63% give their AI agents a name, 60% assign a formal title, and 16% already consider them part of the workforce<\/p>\n<\/li>\n<li>\n55% of businesses include AI agents in their team structures or workflows<\/p>\n<\/li>\n<li>\n58% primarily view agents as software tools that automate specific tasks, rather than as digital employees<\/p>\n<\/li>\n<\/ul>\n<p><b>KPIs and Measurement<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li>\n75% of businesses that have deployed digital employees say they have defined specific KPIs, but only 40% track performance against defined goals<\/p>\n<\/li>\n<li>\nThe most common metrics tracked are tasks successfully completed (76%), leads or appointments confirmed (57%), and revenue (52%)<\/p>\n<\/li>\n<li>\n72% name quality or reliability as their top concern for AI agents, but only 12% track accuracy or error rate today<\/p>\n<\/li>\n<li>\nOnly 41% say they assign a human to manage or oversee their AI agents<\/p>\n<\/li>\n<\/ul>\n<p><b>Adoption and ROI<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li>\nOver 80% of businesses already have digital employees running pilots or actively handling customer-facing or internal operations work<\/p>\n<\/li>\n<li>\nEven without consistent tracking in place, 85% report positive ROI, and 0% report a loss<\/p>\n<\/li>\n<li>\nBusinesses with digital employees already in production report significant ROI at far higher rates than those still piloting (70% vs. 8%), and are more likely to plan significant investment increases (80% vs. 28%)<\/p>\n<\/li>\n<li>\n72% of businesses are already using, or considering using, digital employees for customer service support<\/p>\n<\/li>\n<\/ul>\n<p><b>A New Model: Outcome-Based Billing<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li>\nJust 3% of businesses currently prefer paying strictly for completed outcomes, yet 31% already think businesses should pay less, or only pay upon completion, when a digital employee doesn\u2019t finish a task<\/p>\n<\/li>\n<li>\n53% still prefer a fixed monthly subscription, compared to 23% for token-based pricing and 9% for usage-based pricing, and 56% think a business should be charged the full amount even when a task isn\u2019t completed<\/p>\n<\/li>\n<\/ul>\n<p><b>Looking Ahead<\/b><\/p>\n<ul class=\"bwlistdisc\">\n<li>\n84% of businesses plan to increase spending on AI agents over the next 12-24 months, including 62% who plan to increase it significantly<\/p>\n<\/li>\n<li>\n87% report feeling prepared to deploy and manage digital employees<\/p>\n<\/li>\n<li>\nWithin three years, 70% of respondents estimate digital employees could handle up to a quarter of tasks currently assigned to humans<\/p>\n<\/li>\n<\/ul>\n<p>\nThe Digital Workforce Readiness Survey was conducted online by Vida via SurveyMonkey from October 22-28, 2026, polling 215 U.S. business decision-makers at companies ranging from 51 to 10,000+ employees, spanning IT, operations, sales, finance, and executive leadership roles. The full sample has a margin of error of approximately \u00b16.7% at a 95% confidence level.<\/p>\n<p>\nTo learn more about Vida, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fvida.io%2F&amp;esheet=54640043&amp;newsitemid=20261112147669&amp;lan=en-US&amp;anchor=https%3A%2F%2Fvida.io&amp;index=2&amp;md5=0d4b94e4518699d94664bbf8fe6a2a22\">https:\/\/vida.io<\/a>.<\/p>\n<p><b>About Vida<\/b><\/p>\n<p>\nVida is an AI agent workforce platform that enables businesses to build, deploy, and manage AI agents capable of running business operations and communications. The platform is model-agnostic, orchestrating across Vida&#8217;s proprietary technology and leading large language models and AI systems to deliver intelligent, full-stack agents across industries. Vida serves direct enterprise customers and a global network of resellers, agencies, and partners. For more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fvida.io&amp;esheet=54640043&amp;newsitemid=20261112147669&amp;lan=en-US&amp;anchor=vida.io&amp;index=3&amp;md5=28ceda8a17191e700faefa766b6df86c\">vida.io<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261112147669r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20261112147669\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20261112147669\/en\/<\/a><\/span><\/p>\n<p><b>Media contact:<br \/>\n<\/b><br \/>Illume PR for Vida<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:vida@illumepr.com\">vida@illumepr.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Texas United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Technology VoIP Telecommunications Mobile\/Wireless Software Artificial Intelligence Internet<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20261112147669\/en\/2968754\/3\/image_%281%29.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">AI agents are moving onto the org chart: 60% of businesses give them formal titles, and 16% count them as part of the workforce. Data from Vida\u2019s 2026 Digital Workforce Readiness Survey.<\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20261112147669\/en\/2825073\/3\/Logo-White.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up 63% of businesses give their AI agents names, 60% assign them formal titles, and 16% already consider them part of the workforce 75% have defined KPIs for their AI agents, but only 40% track performance against them 85% of businesses report positive ROI from their AI agents and 0% report a loss, even without consistent tracking in place AUSTIN, Texas&#8211;(BUSINESS WIRE)&#8211;Vida Global Inc. (NYSE American: VIDA), an AI agent workforce platform, today released findings from its Digital Workforce Readiness Survey, a nationwide study of U.S. business decision-makers. The findings show businesses are assigning AI agents real workforce roles complete with names &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-1020448","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up 63% of businesses give their AI agents names, 60% assign them formal titles, and 16% already consider them part of the workforce 75% have defined KPIs for their AI agents, but only 40% track performance against them 85% of businesses report positive ROI from their AI agents and 0% report a loss, even without consistent tracking in place AUSTIN, Texas&#8211;(BUSINESS WIRE)&#8211;Vida Global Inc. (NYSE American: VIDA), an AI agent workforce platform, today released findings from its Digital Workforce Readiness Survey, a nationwide study of U.S. business decision-makers. The findings show businesses are assigning AI agents real workforce roles complete with names &hellip; Continue reading &quot;New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-11-12T15:39:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mms.businesswire.com\/media\/20261112147669\/en\/2968754\/4\/image_%281%29.jpg\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up\",\"datePublished\":\"2026-11-12T15:39:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\\\/\"},\"wordCount\":773,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20261112147669\\\/en\\\/2968754\\\/4\\\/image_%281%29.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\\\/\",\"name\":\"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up - 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Market Newsdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/","og_locale":"en_US","og_type":"article","og_title":"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up - Market Newsdesk","og_description":"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up 63% of businesses give their AI agents names, 60% assign them formal titles, and 16% already consider them part of the workforce 75% have defined KPIs for their AI agents, but only 40% track performance against them 85% of businesses report positive ROI from their AI agents and 0% report a loss, even without consistent tracking in place AUSTIN, Texas&#8211;(BUSINESS WIRE)&#8211;Vida Global Inc. (NYSE American: VIDA), an AI agent workforce platform, today released findings from its Digital Workforce Readiness Survey, a nationwide study of U.S. business decision-makers. The findings show businesses are assigning AI agents real workforce roles complete with names &hellip; Continue reading \"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/","og_site_name":"Market Newsdesk","article_published_time":"2026-11-12T15:39:54+00:00","og_image":[{"url":"https:\/\/mms.businesswire.com\/media\/20261112147669\/en\/2968754\/4\/image_%281%29.jpg","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up","datePublished":"2026-11-12T15:39:54+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/"},"wordCount":773,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/#primaryimage"},"thumbnailUrl":"https:\/\/mms.businesswire.com\/media\/20261112147669\/en\/2968754\/4\/image_%281%29.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/new-vida-survey-finds-businesses-racing-to-build-an-ai-agent-workforce-but-traditional-management-practices-still-catching-up\/","name":"New Vida Survey Finds Businesses Racing to Build an AI Agent Workforce, but Traditional Management Practices Still Catching Up - 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