{"id":1018832,"date":"2026-11-09T10:23:02","date_gmt":"2026-11-09T15:23:02","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\/"},"modified":"2026-11-09T10:23:02","modified_gmt":"2026-11-09T15:23:02","slug":"newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\/","title":{"rendered":"Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position:inside }\n.bwlistdisc { list-style-type: disc }\n.bwalignl { text-align: left }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California<\/b><\/p>\n<p>DIAMOND BAR, Calif.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;Newegg (Newegg Commerce, Inc., NASDAQ: NEGG), a global leader in computer and technology products, today announced the opening of the Newegg Service Center in Ontario, California. Newegg.com customers in the U.S. can now meet with CompTIA A+ certified technicians for free consultations, pick up eligible online orders and drop off returns in person. The Service Center is open Monday through Friday from 9 a.m. to 6 p.m. PT, with consultations available by appointment from 9 a.m. to 5 p.m. PT.<\/p>\n<p id=\"news-body-cta\">This press release features multimedia. View the full release here: <a href=\"https:\/\/www.businesswire.com\/news\/home\/20261109236166\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20261109236166\/en\/<\/a><\/p>\n<div id=\"bwbodyimg\" style=\"width: 480px;float:left;padding-left:0px;padding-right:20px;padding-top:0px;padding-bottom:0px\"><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20261109236166\/en\/2964085\/4\/Newegg_Service_Center_Banner_NowOpen_1920x1080.jpg\" alt=\"The new Newegg Service Center in Ontario, California, offers free consultations with CompTIA A+ certified technicians by appointment\" \/><\/p>\n<p style=\"font-size:85%\">The new Newegg Service Center in Ontario, California, offers free consultations with CompTIA A+ certified technicians by appointment<\/p>\n<\/div>\n<p>The Service Center gives customers a person to talk to at every stage of a tech purchase. Shoppers can get expert guidance before they buy, inspect their order at the counter before they take it home and get hands-on help when they build, upgrade, or troubleshoot. For customers in Southern California, it also means picking up orders without waiting for shipping as the holiday shopping season begins.<\/p>\n<p>\u201cOur customers come to us with plans for a first build, a long-awaited upgrade or a holiday gift, and they want to get every detail right,\u201d said Maria Ayon, Director of Customer Service at Newegg. \u201cAnd when something doesn\u2019t go as planned, they want someone they can sit down with. Our Service Center gives them a place to get personalized, hands-on support from our certified Support technicians, whether they need help choosing components, troubleshooting their PC or picking up an order. We want every customer to head home with peace of mind and get straight to the fun part.\u201d<\/p>\n<p><strong>Free Consultations with Certified Technicians<\/strong><\/p>\n<p>Consultations at the Newegg Service Center are free and available by appointment. Technicians help customers with:<\/p>\n<ul class=\"bwlistdisc\">\n<li><b>Product troubleshooting and returns: <\/b>identifying issues with products purchased from Newegg and guiding customers through next steps, including return or replacement options when eligible.<\/li>\n<li><b>PC build assistance: <\/b>hands-on help with installation, compatibility and initial troubleshooting when customers bring in their components.<\/li>\n<li><b>Expert product guidance: <\/b>help understanding product specifications, component compatibility and the options that best fit a customer\u2019s needs before they buy.<\/li>\n<\/ul>\n<p>Supported categories include motherboards, graphics cards (GPUs), processors (CPUs), memory (RAM), CPU coolers and liquid cooling, fans and cooling components, SSDs and hard drives, power supplies, PC cases, gaming and prebuilt desktops, gaming laptops and custom-built PCs. Consultations cover guidance, installation help, and troubleshooting; physical repairs and warranty service are not offered at the Service Center.<\/p>\n<p><strong>How to Book a Consultation<\/strong><\/p>\n<p>Customers can book an appointment or request a callback at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fkb.newegg.com%2Fknowledge-base%2Fconsultation&amp;esheet=54637902&amp;newsitemid=20261109236166&amp;lan=en-US&amp;anchor=kb.newegg.com%2Fknowledge-base%2Fconsultation&amp;index=1&amp;md5=4560985534e9fb29c6a92caf50360a16\">kb.newegg.com\/knowledge-base\/consultation<\/a>. Appointments are available for eligible products purchased on Newegg.com. For Newegg Marketplace purchases, technicians can help with troubleshooting and guide customers through the return process when applicable. Walk-in consultations are not available.<\/p>\n<p><strong>In-Person Order Pickup<\/strong><\/p>\n<p>Eligible orders placed on Newegg.com or the Newegg app show an in-person pickup option at checkout. Most pickup orders are ready in about two hours, and customers receive a notification when their order is ready.<\/p>\n<p>Customers can inspect their item at the counter before they leave. If an item arrives damaged, Newegg offers an expedited replacement or holds the replacement for three business days. Orders are held for three business days after the order-ready notification, with reminders sent during that time. Orders not picked up by the third business day are returned and fully refunded to the original payment method, with no fees.<\/p>\n<p><strong>Return Drop-Off<\/strong><\/p>\n<p>Customers can start a return on Newegg.com or the Newegg app and select Drop-Off as the return method instead of shipping the item back. Items can be dropped off within 14 days of the return authorization (RMA) being created. Some returns are processed at the counter, while others need additional time, and staff walk customers through their options at drop-off. The standard Newegg Return Policy applies, and items must be in original condition with all accessories, packaging and labels included.<\/p>\n<p><strong>Visit the Newegg Service Center<\/strong><\/p>\n<p><b>Address: <\/b>5200 Shea Center Dr., Suite B, Ontario, CA 91761<br \/><b>Hours: <\/b>Monday through Friday, 9a.m. to 6p.m. PT<br \/><b>Consultations: <\/b>Free, by appointment only, at <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fkb.newegg.com%2Fknowledge-base%2Fconsultation&amp;esheet=54637902&amp;newsitemid=20261109236166&amp;lan=en-US&amp;anchor=kb.newegg.com%2Fknowledge-base%2Fconsultation&amp;index=2&amp;md5=de4dd30defdef2d1f782f31e44f4a2fd\">kb.newegg.com\/knowledge-base\/consultation<\/a><\/p>\n<p><strong>About Newegg<\/strong><\/p>\n<p>Newegg is the go-to destination for tech enthusiasts and businesses ready to power what&#8217;s next. For more than two decades, we&#8217;ve served builders, gamers, and IT professionals with a wide selection of PC hardware, consumer electronics, gaming peripherals, and lifestyle technology. Today, that includes the servers, workstations, and AI infrastructure that businesses rely on, along with the marketing, supply chain, and technical solutions that independent sellers use to grow.<\/p>\n<p>Newegg Commerce, Inc. (NASDAQ: NEGG) was founded in 2001 and is headquartered in Diamond Bar, California. For more information, please visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fnewegg.com%2F&amp;esheet=54637902&amp;newsitemid=20261109236166&amp;lan=en-US&amp;anchor=Newegg.com&amp;index=3&amp;md5=366f4563f241b336f8468b80c2736c7b\">Newegg.com<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261109236166r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20261109236166\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20261109236166\/en\/<\/a><\/span><\/p>\n<p class=\"bwalignl\">Johnson Nei<br \/>Newegg Inc.<br \/><a rel=\"nofollow\" href=\"mailto:public_relations@newegg.com\">public_relations@newegg.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> United States North America California<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Apps\/Applications Technology Other Retail Electronic Commerce Specialty Home Goods Audio\/Video Hardware Retail Consumer Electronics<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Photo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20261109236166\/en\/2964085\/3\/Newegg_Service_Center_Banner_NowOpen_1920x1080.jpg\" alt=\"Photo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\">The new Newegg Service Center in Ontario, California, offers free consultations with CompTIA A+ certified technicians by appointment<\/font><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20261109236166\/en\/1828933\/3\/Newegg_Logo_PR_600x600.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California DIAMOND BAR, Calif.&#8211;(BUSINESS WIRE)&#8211;Newegg (Newegg Commerce, Inc., NASDAQ: NEGG), a global leader in computer and technology products, today announced the opening of the Newegg Service Center in Ontario, California. Newegg.com customers in the U.S. can now meet with CompTIA A+ certified technicians for free consultations, pick up eligible online orders and drop off returns in person. The Service Center is open Monday through Friday from 9 a.m. to 6 p.m. PT, with consultations available by appointment from 9 a.m. to 5 p.m. PT. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20261109236166\/en\/ The new Newegg Service Center in Ontario, California, offers free consultations with &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-1018832","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California DIAMOND BAR, Calif.&#8211;(BUSINESS WIRE)&#8211;Newegg (Newegg Commerce, Inc., NASDAQ: NEGG), a global leader in computer and technology products, today announced the opening of the Newegg Service Center in Ontario, California. Newegg.com customers in the U.S. can now meet with CompTIA A+ certified technicians for free consultations, pick up eligible online orders and drop off returns in person. The Service Center is open Monday through Friday from 9 a.m. to 6 p.m. PT, with consultations available by appointment from 9 a.m. to 5 p.m. PT. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20261109236166\/en\/ The new Newegg Service Center in Ontario, California, offers free consultations with &hellip; Continue reading &quot;Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-11-09T15:23:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mms.businesswire.com\/media\/20261109236166\/en\/2964085\/4\/Newegg_Service_Center_Banner_NowOpen_1920x1080.jpg\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California\",\"datePublished\":\"2026-11-09T15:23:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\\\/\"},\"wordCount\":894,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mms.businesswire.com\\\/media\\\/20261109236166\\\/en\\\/2964085\\\/4\\\/Newegg_Service_Center_Banner_NowOpen_1920x1080.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/newegg-brings-free-in-person-tech-help-order-pickup-and-return-drop-off-to-southern-california\\\/\",\"name\":\"Newegg Brings Free In-Person Tech Help, Order Pickup, and Return Drop-Off to Southern California - 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Newegg.com customers in the U.S. can now meet with CompTIA A+ certified technicians for free consultations, pick up eligible online orders and drop off returns in person. The Service Center is open Monday through Friday from 9 a.m. to 6 p.m. PT, with consultations available by appointment from 9 a.m. to 5 p.m. PT. This press release features multimedia. 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