{"id":1015270,"date":"2026-10-29T12:50:23","date_gmt":"2026-10-29T16:50:23","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/"},"modified":"2026-10-29T12:50:23","modified_gmt":"2026-10-29T16:50:23","slug":"ai-reshapes-telecom-and-media-operating-models","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/","title":{"rendered":"AI Reshapes Telecom and Media Operating Models"},"content":{"rendered":"<p>        <!--.bwalignc { text-align: center; list-style-position: inside }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p class=\"bwalignc\"><b>AI Reshapes Telecom and Media Operating Models<\/b><\/p>\n<p class=\"bwalignc\"><b>Enterprises use AI-native platforms, data foundations and agentic workflows to improve revenue, efficiency and value, ISG Provider Lens<sup>\u00ae<\/sup> report says<\/b><\/p>\n<p>STAMFORD, Conn.&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nTelecom, media and entertainment (TME) enterprises are redesigning operating models around artificial intelligence as a foundational business capability, according to a new research report published today by Information Services Group (<a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.isg-one.com&amp;esheet=54630896&amp;newsitemid=20261029034687&amp;lan=en-US&amp;anchor=ISG&amp;index=1&amp;md5=ded41ab7f7becc22cc57c984c72fa3e1\">ISG<\/a>) (Nasdaq: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&amp;esheet=54630896&amp;newsitemid=20261029034687&amp;lan=en-US&amp;anchor=III&amp;index=2&amp;md5=f74ffc3f83e4fc3a15035bc1aa1ed3ac\">III<\/a>), a global AI-centered technology research and advisory firm.<\/p>\n<p>\nThe 2026 ISG Provider Lens<sup>\u00ae<\/sup> global Telecom, Media and Entertainment AI-Native Transformation Services \u2014 Strategy Transformation and Ecosystem Services report finds organizations embedding AI across core business functions. As growth in traditional businesses slows and infrastructure costs rise, enterprises in these industries are prioritizing modernization projects with measurable commercial and operational outcomes. They assess AI initiatives based on anticipated revenue growth, customer value and operational efficiency rather than technology adoption alone.<\/p>\n<p>\n\u201cFor TME enterprises, the real test is whether AI can translate strategic intent into ongoing execution,\u201d said Rajib Datta, partner, ISG. \u201cAchieving that result requires shared data and an operating model that ensures strategic priorities inform daily decisions.\u201d<\/p>\n<p>\nOrganizations are investing in decision-intelligence platforms and agentic orchestration layers to support autonomous and semi-autonomous workflows. These tools can connect actions across engineering, operations, customer engagement and monetization. Companies are using them to institutionalize AI within enterprise decision-making.<\/p>\n<p>\nFirms are looking beyond traditional connectivity, subscriptions and advertising for growth. They are evaluating new sources including data monetization, AI-enabled personalization and dynamic pricing to derive more commercial value from digital assets. While telecom organizations seek platform and API-led revenue, media organizations are applying AI to content operations, advertising and maximizing audience value. These efforts help organizations transform customer relationships and ecosystem participation into new revenue streams with greater speed and precision.<\/p>\n<p>\nTransformations remain stalled in many TME organizations, despite widespread experimentation and technically promising proofs of concept. Fragmented data estates, governance challenges and organizational resistance continue to hinder scaled, production-grade deployment in complex organizations. In response, companies are seeking repeatable operating frameworks, scalable delivery models and change-management programs that support enterprise-wide execution and sustained technology adoption. They seek implementation support that can deliver measurable value over time across autonomous workflows, commercial priorities and operating processes, ISG says.<\/p>\n<p>\n\u201cLeading TME enterprises will be distinguished by how well intelligence changes the economics of their operations,\u201d said Yash Jethani, ISG principal analyst and lead author of the report. \u201cProviders make a difference when they turn industry knowledge into repeatable methods that help clients execute at scale.\u201d<\/p>\n<p>\nThe report also explores other trends in the TME ecosystem, including the growing use of cloud-native architectures to support platform-centric business models and increasing emphasis on responsible AI frameworks to address regulatory requirements.<\/p>\n<p>\nFor more insights into the transformation challenges faced by telecom, media and entertainment enterprises, along with ISG\u2019s advice for addressing them, see the ISG Provider Lens Focal Points briefing <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3DHl7Jh0QVa-&amp;esheet=54630896&amp;newsitemid=20261029034687&amp;lan=en-US&amp;anchor=here&amp;index=3&amp;md5=c1f79c7bebaca8ff7109dbf53b9e561a\">here<\/a>.<\/p>\n<p>\nThe report evaluates the capabilities of 33 providers in one quadrant: Strategy, Monetization and AI-Native Enablement.<\/p>\n<p>\nThe report names Accenture, BCG, Capgemini, Cognizant, Deloitte, EY, HCLTech, IBM, Infosys, McKinsey &amp; Company, PwC, TCS and Tech Mahindra as Leaders in the quadrant.<\/p>\n<p>\nIn addition, EPAM Systems and Wipro are named as Rising Stars \u2014 companies with a \u201cpromising portfolio\u201d and \u201chigh future potential\u201d by ISG\u2019s definition \u2014 in the quadrant.<\/p>\n<p>\nThe 2026 ISG Provider Lens global Telecom, Media and Entertainment AI-Native Transformation Services \u2014 Strategy Transformation and Ecosystem Services report is available to subscribers or for one-time purchase on this <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3DtCdGX0qJb5&amp;esheet=54630896&amp;newsitemid=20261029034687&amp;lan=en-US&amp;anchor=webpage&amp;index=4&amp;md5=60b10c36c9fcc43e2f6bf90bc5c0416c\">webpage<\/a>.<\/p>\n<p><b>About ISG<\/b><\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.isg-one.com%2F&amp;esheet=54630896&amp;newsitemid=20261029034687&amp;lan=en-US&amp;anchor=ISG&amp;index=5&amp;md5=173d403a1a5df113ee5ae544579321cd\">ISG<\/a> (Nasdaq: <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&amp;esheet=54630896&amp;newsitemid=20261029034687&amp;lan=en-US&amp;anchor=III&amp;index=6&amp;md5=d0518a239097ef946baf56482ad1be14\">III<\/a>) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world\u2019s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data and research, in-depth knowledge and governance of provider ecosystems, and the expertise of its 1,500 professionals worldwide working together to help clients maximize the value of their technology investments.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261029034687r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20261029034687\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20261029034687\/en\/<\/a><\/span><\/p>\n<p><b>Press Contacts:<br \/>\n<br \/><\/b><br \/>Laura Hupprich, ISG<br \/>\n<br \/>+1 203-517-3132<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:laura.hupprich@isg-one.com\">laura.hupprich@isg-one.com<br \/>\n<\/a><\/p>\n<p>Erik Arvidson, Matter Communications for ISG<br \/>\n<br \/>+1 978-518-4542<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:isg@matternow.com\">isg@matternow.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Connecticut United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Software Mobile\/Wireless Networks Internet Professional Services Electronic Design Automation Data Management Technology Artificial Intelligence Security Consulting Telecommunications<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20261029034687\/en\/1016900\/3\/ISG_R_Logo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>AI Reshapes Telecom and Media Operating Models Enterprises use AI-native platforms, data foundations and agentic workflows to improve revenue, efficiency and value, ISG Provider Lens\u00ae report says STAMFORD, Conn.&#8211;(BUSINESS WIRE)&#8211; Telecom, media and entertainment (TME) enterprises are redesigning operating models around artificial intelligence as a foundational business capability, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The 2026 ISG Provider Lens\u00ae global Telecom, Media and Entertainment AI-Native Transformation Services \u2014 Strategy Transformation and Ecosystem Services report finds organizations embedding AI across core business functions. As growth in traditional businesses slows and infrastructure costs rise, enterprises in these industries are prioritizing modernization projects with measurable commercial &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;AI Reshapes Telecom and Media Operating Models&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-1015270","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI Reshapes Telecom and Media Operating Models - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Reshapes Telecom and Media Operating Models - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"AI Reshapes Telecom and Media Operating Models Enterprises use AI-native platforms, data foundations and agentic workflows to improve revenue, efficiency and value, ISG Provider Lens\u00ae report says STAMFORD, Conn.&#8211;(BUSINESS WIRE)&#8211; Telecom, media and entertainment (TME) enterprises are redesigning operating models around artificial intelligence as a foundational business capability, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The 2026 ISG Provider Lens\u00ae global Telecom, Media and Entertainment AI-Native Transformation Services \u2014 Strategy Transformation and Ecosystem Services report finds organizations embedding AI across core business functions. 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The 2026 ISG Provider Lens\u00ae global Telecom, Media and Entertainment AI-Native Transformation Services \u2014 Strategy Transformation and Ecosystem Services report finds organizations embedding AI across core business functions. As growth in traditional businesses slows and infrastructure costs rise, enterprises in these industries are prioritizing modernization projects with measurable commercial &hellip; Continue reading \"AI Reshapes Telecom and Media Operating Models\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/","og_site_name":"Market Newsdesk","article_published_time":"2026-10-29T16:50:23+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261029034687r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"AI Reshapes Telecom and Media Operating Models","datePublished":"2026-10-29T16:50:23+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/"},"wordCount":738,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261029034687r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/ai-reshapes-telecom-and-media-operating-models\/","name":"AI Reshapes Telecom and Media Operating Models - 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