{"id":1014141,"date":"2026-10-27T11:25:39","date_gmt":"2026-10-27T15:25:39","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/sangoma-signs-350-store-retailer-growing-its-managed-services-business-in-retail\/"},"modified":"2026-10-27T11:25:39","modified_gmt":"2026-10-27T15:25:39","slug":"sangoma-signs-350-store-retailer-growing-its-managed-services-business-in-retail","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/sangoma-signs-350-store-retailer-growing-its-managed-services-business-in-retail\/","title":{"rendered":"Sangoma Signs 350-Store Retailer, Growing Its Managed Services Business in Retail"},"content":{"rendered":"<p>        <!--.bwlistdisc { list-style-type: disc }body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p><b>Sangoma Signs 350-Store Retailer, Growing Its Managed Services Business in Retail<\/b><\/p>\n<p>TORONTO&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nSangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (\u201cSangoma\u201d or the \u201cCompany\u201d), a trusted industry leader uniquely offering businesses a choice of on-premises, cloud-based, or hybrid Communications as a Service solutions, announced today that a specialty retailer operating 350 locations has selected Sangoma managed network and communications solutions to replace its incumbent cable and UCaaS providers. The deal was brought in and led by a Sangoma channel partner.<\/p>\n<p>\nThe win reflects growing demand from multi-site businesses for a single provider that is responsible for the full stack at every location. The retailer\u2019s previous setup split circuits and firewalls with a national cable provider and voice with a separate UCaaS provider. When service issues came up, IT and finance leadership had no one party accountable for fixing them.<\/p>\n<p>\nSeveral sites, including headquarters, needed service right away. The retailer\u2019s IT leadership and their partner put Sangoma on the shortlist after seeing the team deliver at a previous company. Sangoma\u2019s ability to respond quickly to urgent deployment needs and manage network, security, power, and voice under one roof made it the clear choice.<\/p>\n<p><b>What the Deal Covers<\/b><\/p>\n<p>\nThe phased rollout covers every layer a store needs to stay open and reachable:<\/p>\n<ul class=\"bwlistdisc\">\n<li>\nCheckout and calls stay up during outages because Sangoma Managed Network pairs broadband with managed 5G failover at every store. Cisco Meraki security and Wi-Fi give each location the same protection and wireless experience, with higher-capacity infrastructure at headquarters and the data center.<\/p>\n<\/li>\n<li>\nSangoma Managed Power help maintain critical equipment availability through power problems and lets the support team reboot devices remotely, helping resolve issues remotely without requiring a site visit.<\/p>\n<\/li>\n<li>\nThe rollout includes Sangoma Cloud UCaaS for business calling across the retailer&#8217;s locations.<\/p>\n<\/li>\n<li>\nThe Sangoma CX\u00ae contact center platform is planned as the next phase to improve how the retailer handles customer calls.<\/p>\n<\/li>\n<li>\nHeadquarters and the most urgent stores go live first, so the retailer\u2019s most critical sites don\u2019t wait on a full 350-store cutover. Remaining locations follow on a set schedule.<\/p>\n<\/li>\n<\/ul>\n<p>\nOnce deployed, the retailer will have one point of contact for network , security, Wi-Fi, power, and voice, with stores staying online through 5G failover if a primary circuit goes down.<\/p>\n<p>\n&#8220;Multi-site retailers need more than individual technology solutions. They need a trusted partner who can simplify operations and take accountability across their network and communications infrastructure,&#8221; said Charles Salameh, CEO of Sangoma. &#8220;This win demonstrates the strength of our integrated portfolio and our ability to respond quickly to complex customer needs. We&#8217;re proud to work alongside our channel partner to deliver a solution that supports the retailer&#8217;s business today and as it grows.&#8221;<\/p>\n<p><b>About Sangoma<\/b><\/p>\n<p>\nSangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma\u2019s integrated approach provides managed services for connectivity, network, and security.<\/p>\n<p>\nA trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers.<\/p>\n<p>\nAs the primary developer and sponsor of the open source Asterisk and FreePBX projects, Sangoma is determined to drive innovation in communication technology.<\/p>\n<p>\nFor more information, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.sangoma.com%2F&amp;esheet=54627741&amp;newsitemid=20261027162717&amp;lan=en-US&amp;anchor=www.sangoma.com&amp;index=1&amp;md5=18bd5d37db014d68a4cc32972eb9bf34\">www.sangoma.com<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261027162717r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20261027162717\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20261027162717\/en\/<\/a><\/span><\/p>\n<p>\nSangoma Technologies Corporation<br \/>\n<br \/>Adrian Back, Interim Chief Financial Officer<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:investorrelations@sangoma.com\">investorrelations@sangoma.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> North America Canada<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Data Management Technology Telecommunications Software 5G Networks<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20261027162717\/en\/2604271\/3\/sangoma-logo-2025.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Sangoma Signs 350-Store Retailer, Growing Its Managed Services Business in Retail TORONTO&#8211;(BUSINESS WIRE)&#8211; Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (\u201cSangoma\u201d or the \u201cCompany\u201d), a trusted industry leader uniquely offering businesses a choice of on-premises, cloud-based, or hybrid Communications as a Service solutions, announced today that a specialty retailer operating 350 locations has selected Sangoma managed network and communications solutions to replace its incumbent cable and UCaaS providers. The deal was brought in and led by a Sangoma channel partner. The win reflects growing demand from multi-site businesses for a single provider that is responsible for the full stack at every location. The retailer\u2019s previous setup split circuits and firewalls with a national cable provider and voice with a separate &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/sangoma-signs-350-store-retailer-growing-its-managed-services-business-in-retail\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Sangoma Signs 350-Store Retailer, Growing Its Managed Services Business in Retail&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-1014141","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sangoma Signs 350-Store Retailer, Growing Its Managed Services Business in Retail - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/sangoma-signs-350-store-retailer-growing-its-managed-services-business-in-retail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sangoma Signs 350-Store Retailer, Growing Its Managed Services Business in Retail - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Sangoma Signs 350-Store Retailer, Growing Its Managed Services Business in Retail TORONTO&#8211;(BUSINESS WIRE)&#8211; Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (\u201cSangoma\u201d or the \u201cCompany\u201d), a trusted industry leader uniquely offering businesses a choice of on-premises, cloud-based, or hybrid Communications as a Service solutions, announced today that a specialty retailer operating 350 locations has selected Sangoma managed network and communications solutions to replace its incumbent cable and UCaaS providers. The deal was brought in and led by a Sangoma channel partner. The win reflects growing demand from multi-site businesses for a single provider that is responsible for the full stack at every location. 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