{"id":1011799,"date":"2026-10-20T11:16:04","date_gmt":"2026-10-20T15:16:04","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/"},"modified":"2026-10-20T11:16:04","modified_gmt":"2026-10-20T15:16:04","slug":"wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/","title":{"rendered":"WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization"},"content":{"rendered":"<p>        <!--body {font:normal small Arial,Helvetica,sans-serif;color:#000;background-color:#fff;padding:24px;margin:0;} a img {border:0;} h3 {font-size:medium;color:#000;margin:0 0 1em 0; text-align:center;}-->  <\/p>\n<p><b>WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization<\/b><\/p>\n<p><i>New report highlights how security risks, fraud concerns, and implementation friction stall digital payment adoption despite growing momentum<\/i><\/p>\n<p>PORTLAND, Maine&#8211;(<a href=\"http:\/\/www.businesswire.com\">BUSINESS WIRE<\/a>)&#8211;<br \/>\nOrganizations are expanding their use of digital payments, but internal barriers continue to complicate modernization, according to a new survey from WEX (NYSE: WEX), a global leader in intelligent payment solutions. Nearly two-thirds increased their use of digital payments over the past year, while 85% report internal obstacles such as implementation costs, integration challenges, and change management hurdles. The findings appear in WEX\u2019s new report, \u201cModernization of B2B Payment: An Evolution Is Underway.\u201d<\/p>\n<p>\nWhile over 80% of organizations acknowledge that payments drive overall business value, a significant execution gap remains. Even so, a clear path forward is emerging, as 94% of organizations are using or planning to adopt AI across their payment lifecycle.<\/p>\n<p>\n\u201cFinancial leaders understand that payments drive organizational value, both as a revenue generator and a strategic growth lever, but having the tools to realize that potential remains a major hurdle,\u201d said Eric Frankovic, President of Corporate Payments at WEX. \u201cToday\u2019s most innovative leaders recognize the question facing their organization is no longer whether to modernize, but how fast they can get there.\u201d<\/p>\n<p><b>The Problems: Fragmentation, Barriers to Change<\/b><\/p>\n<p>\nAs transaction volume grows, manual payment processes can no longer keep up with the workload. Over half of surveyed organizations (56%) now handle more than 1,000 supplier payments monthly, totaling millions in spend. Yet most continue to rely on fragmented traditional methods \u2013 managing payments across multiple bank portals and card platforms. For 74% of leaders, juggling these disconnected vendors creates a heavy administrative burden.<\/p>\n<p>\nHowever, system fragmentation is only part of the challenge. WEX\u2019s research reveals that 85% of organizations face internal barriers to change, driven by technology implementation costs (51%), integration challenges with existing software (41%), and change management hurdles (38%). Alongside these operational obstacles, 54% of leaders also cite security concerns as a major barrier. With fraud impacting over a quarter of surveyed organizations in the past six months alone, fears surrounding data privacy breaches and payment interception keep many finance teams anchored to familiar, legacy processes.<\/p>\n<p><b>The Solutions: Digital Infrastructure, Automation<\/b><\/p>\n<p>\nDespite these hurdles with financial infrastructure, WEX\u2019s research reveals that forward-looking organizations are not waiting for legacy friction to resolve itself \u2013 they are actively reshaping payment strategies to gain a competitive edge. Nearly two-thirds of organizations increased their use of digital payments over the past year, with finance leaders turning to modern tools to reduce costs (53%), streamline daily workflows (51%), and strengthen security controls (47%).<\/p>\n<p>\nAutomation and artificial intelligence also serve as critical engines driving this shift, with 94% of organizations using or planning to adopt AI across the payment lifecycle. Rather than replacing human oversight, finance teams are deploying AI to solve immediate operational pain points, focusing primarily on fraud detection and risk scoring (64%), invoice processing and reconciliation (51%), and predictive cash flow forecasting (43%). Looking ahead, 44% of organizations plan to adopt agentic AI within the next two years to automate complex, multi-step workflows, transforming payments into a proactive financial growth lever.<\/p>\n<p>\nWith decades of experience managing complex B2B payment infrastructure, WEX Corporate Payments helps organizations replace fragmented, manual processes with seamless, automated workflows built for today&#8217;s scale. To learn more and download the full report, visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fone.wexinc.com%2Fcps-2026-state-of-payments-survey%2F%3Fcc%3D701Uo00000nKTbCIAW&amp;esheet=54623676&amp;newsitemid=20261020181698&amp;lan=en-US&amp;anchor=here&amp;index=1&amp;md5=a61941f5c5ebb4c36e5590a42e911d0d\">here<\/a>.<\/p>\n<p><b>About the Study<\/b><\/p>\n<p>\nThe findings in this report are based on a WEX survey of finance, accounts payable, and technology leaders across mid-market (under $1B), upper-mid-market ($1B\u2013$5B), and large enterprise ($5B+) organizations conducted in 2026.<\/p>\n<p><b>About WEX<\/b><\/p>\n<p>\nWEX (NYSE: WEX) is the global commerce platform that simplifies the business of running a business. WEX has created a powerful ecosystem that offers seamlessly embedded, personalized solutions for its customers around the world. Through its rich data and specialized expertise in simplifying benefits, reimagining mobility and paying and getting paid, WEX aims to make it easy for companies to overcome complexity and reach their full potential. For more information, please visit <a rel=\"nofollow\" href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.wexinc.com&amp;esheet=54623676&amp;newsitemid=20261020181698&amp;lan=en-US&amp;anchor=www.wexinc.com&amp;index=2&amp;md5=72cddef69141185d2dc09270dcd10636\">www.wexinc.com<\/a>.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261020181698r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" style=\"width:0;height:0\" \/><span class=\"bwct31415\" \/><\/p>\n<p id=\"mmgallerylink\"><span id=\"mmgallerylink-phrase\">View source version on businesswire.com: <\/span><span id=\"mmgallerylink-link\"><a href=\"https:\/\/www.businesswire.com\/news\/home\/20261020181698\/en\/\" rel=\"nofollow\">https:\/\/www.businesswire.com\/news\/home\/20261020181698\/en\/<\/a><\/span><\/p>\n<p>\nMedia Contact<br \/>\n<br \/>WEX<br \/>\n<br \/>Kelly Gibson, 360-334-1304<br \/>\n<br \/><a rel=\"nofollow\" href=\"mailto:press@wexinc.com\">press@wexinc.com<\/a><\/p>\n<p><b>KEYWORDS:<\/b> Maine United States North America<\/p>\n<p><b>INDUSTRY KEYWORDS:<\/b> Technology Human Resources Payments Finance Fintech Banking Professional Services Software Artificial Intelligence<\/p>\n<p><b>MEDIA:<\/b><\/p>\n<table cellpadding=\"3\" cellspacing=\"3\">\n<tr>\n<td><font face=\"Arial\" size=\"2\"><b>Logo<\/b><\/font><\/td>\n<\/tr>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mms.businesswire.com\/media\/20261020181698\/en\/1457055\/3\/WEX_SquareLogo.jpg\" alt=\"Logo\" \/><\/td>\n<\/tr>\n<tr>\n<td><font face=\"Arial\" size=\"2\"><\/font><\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization New report highlights how security risks, fraud concerns, and implementation friction stall digital payment adoption despite growing momentum PORTLAND, Maine&#8211;(BUSINESS WIRE)&#8211; Organizations are expanding their use of digital payments, but internal barriers continue to complicate modernization, according to a new survey from WEX (NYSE: WEX), a global leader in intelligent payment solutions. Nearly two-thirds increased their use of digital payments over the past year, while 85% report internal obstacles such as implementation costs, integration challenges, and change management hurdles. The findings appear in WEX\u2019s new report, \u201cModernization of B2B Payment: An Evolution Is Underway.\u201d While over 80% of organizations acknowledge that payments drive overall business value, a &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-1011799","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization New report highlights how security risks, fraud concerns, and implementation friction stall digital payment adoption despite growing momentum PORTLAND, Maine&#8211;(BUSINESS WIRE)&#8211; Organizations are expanding their use of digital payments, but internal barriers continue to complicate modernization, according to a new survey from WEX (NYSE: WEX), a global leader in intelligent payment solutions. Nearly two-thirds increased their use of digital payments over the past year, while 85% report internal obstacles such as implementation costs, integration challenges, and change management hurdles. The findings appear in WEX\u2019s new report, \u201cModernization of B2B Payment: An Evolution Is Underway.\u201d While over 80% of organizations acknowledge that payments drive overall business value, a &hellip; Continue reading &quot;WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/\" \/>\n<meta property=\"og:site_name\" content=\"Market Newsdesk\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-20T15:16:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261020181698r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\" \/>\n<meta name=\"author\" content=\"Newsdesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Newsdesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\\\/\"},\"author\":{\"name\":\"Newsdesk\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/#\\\/schema\\\/person\\\/482f27a394d4fda80ecb5499e519d979\"},\"headline\":\"WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization\",\"datePublished\":\"2026-10-20T15:16:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\\\/\"},\"wordCount\":721,\"image\":{\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cts.businesswire.com\\\/ct\\\/CT?id=bwnews&amp;sty=20261020181698r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\\\/\",\"url\":\"https:\\\/\\\/www.marketnewsdesk.com\\\/index.php\\\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\\\/\",\"name\":\"WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization - 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Nearly two-thirds increased their use of digital payments over the past year, while 85% report internal obstacles such as implementation costs, integration challenges, and change management hurdles. The findings appear in WEX\u2019s new report, \u201cModernization of B2B Payment: An Evolution Is Underway.\u201d While over 80% of organizations acknowledge that payments drive overall business value, a &hellip; Continue reading \"WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization\"","og_url":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/","og_site_name":"Market Newsdesk","article_published_time":"2026-10-20T15:16:04+00:00","og_image":[{"url":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261020181698r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","type":"","width":"","height":""}],"author":"Newsdesk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Newsdesk","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/#article","isPartOf":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/"},"author":{"name":"Newsdesk","@id":"https:\/\/www.marketnewsdesk.com\/#\/schema\/person\/482f27a394d4fda80ecb5499e519d979"},"headline":"WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization","datePublished":"2026-10-20T15:16:04+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/"},"wordCount":721,"image":{"@id":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/#primaryimage"},"thumbnailUrl":"https:\/\/cts.businesswire.com\/ct\/CT?id=bwnews&amp;sty=20261020181698r1&amp;sid=flmnd&amp;distro=nx&amp;lang=en","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/","url":"https:\/\/www.marketnewsdesk.com\/index.php\/wex-survey-reveals-85-of-businesses-face-internal-obstacles-to-b2b-payment-modernization\/","name":"WEX Survey Reveals 85% of Businesses Face Internal Obstacles to B2B Payment Modernization - 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