{"id":1011472,"date":"2026-10-19T12:03:25","date_gmt":"2026-10-19T16:03:25","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/gartner-survey-finds-only-13-of-cios-say-their-enterprise-has-realized-significant-or-transformational-value-from-ai\/"},"modified":"2026-10-19T12:03:25","modified_gmt":"2026-10-19T16:03:25","slug":"gartner-survey-finds-only-13-of-cios-say-their-enterprise-has-realized-significant-or-transformational-value-from-ai","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/gartner-survey-finds-only-13-of-cios-say-their-enterprise-has-realized-significant-or-transformational-value-from-ai\/","title":{"rendered":"Gartner Survey Finds Only 13% of CIOs Say Their Enterprise Has Realized Significant or Transformational Value from AI"},"content":{"rendered":"

<\/p>\n

Gartner Survey Finds Only 13% of CIOs Say Their Enterprise Has Realized Significant or Transformational Value from AI<\/b><\/p>\n

CIOs Must Strive to be Vanguards, a Cohort That Delivers Better Business Outcomes While Also Reporting High CEO-Perceived AI Value<\/i><\/b><\/p>\n

ORLANDO, Fla.–(BUSINESS WIRE<\/a>)–
\nOnly 13% of CIOs reported their enterprise has realized significant or transformational value from AI<\/a> so far according to Gartner, Inc., a business and technology insights company. While AI use cases have accelerated over the past two years, the likelihood of use case success remains one-in-five.<\/p>\n

This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20261019796927\/en\/<\/a><\/p>\n

\"\"<\/div>\n

\nSpeaking at Gartner IT Symposium\/Xpo<\/a> in Orlando today, Alicia Mullery<\/a>, VP Analyst at Gartner, said, \u201cVolume is not value. AI is creating a reckoning for organizations that lack fundamental disciplines, such as defining use-case value ahead of time and establishing criteria for when to walk away.\u201d<\/p>\n

\nThe Gartner 2027 CIO and Technology Executive Agenda<\/a> survey of 2,002 CIOs and technology executives from May to July 2026 found that vanguards, defined as CIOs who are delivering better performance on business outcomes while also reporting high CEO-perceived AI value, are more likely to establish stopping rules at two points in the lifecycle: pilots and production. Defining these guidelines becomes essential as organizations rapidly transition from initial experimentation to active deployment across GenAI<\/a>, traditional AI and AI agents.<\/p>\n

\nOrganizations with guidelines for determining when an AI pilot should not move to production are 2.3 times more likely to be vanguards, while those with guidelines for abandoning low-value AI initiatives already in production are 2.6 times more likely to be vanguards. However, only 31% and 17% of CIOs, respectively, reported having these practices in place.<\/p>\n

\n\u201cEstablishing and adhering to these criteria is a team sport,\u201d said Mullery. \u201cCIOs need business partners who are willing and ready to walk away from low value investments.\u201d<\/p>\n

CIOs Must Be Responsible for AI Economic Stewardship
\n
<\/b>Funding for AI is increasing, and 58% of CIOs said they have increased pressure to deliver cost improvement from AI. At the same time, 51% of CIOs expected AI to increase the total cost of ownership of technology solutions (see Figure 1). CIOs need to help their organizations govern AI economics across the full lifecycle, not simply approve an initial technology purchase.<\/p>\n

Figure 1: Changes in Technology Funding, 2026 to 2027
\n
<\/b>\u201cMany organizations continue to apply funding and governance models designed for traditional technology investments such as cloud and SaaS,\u201d said Mullery. \u201cUnlike traditional technology costs, which are largely predictable, AI costs are probabilistic and determined at run time. As enterprise technology funding shifts towards GenAI and agentic AI while investments in legacy infrastructure contract, CIOs will need new approaches<\/a> to funding, governance and cost accountability.\u201d<\/p>\n

CIOs Must Bridge the IT Workforce Gap by Expanding What Humans Do
\n
<\/b>Organizations with explicit plans to redesign roles for a human-agent workforce are 2.4 times more likely to be vanguards, yet a significant execution gap exists, as only 4% of CIOs reported having such plans in place.<\/p>\n

\n\u201cWhile many leaders assume AI will primarily serve to reduce technology headcount, the true vanguard differentiator lies in workforce redesign,\u201d said Mullery.<\/p>\n

\nThis workforce transformation provides the essential foundation for understanding headcount trends: as AI lowers the cost and effort required to produce technology, overall demand for technology work actually increases. This creates a dual workforce shift where IT headcount can grow, with 40% of respondents expecting to increase IT headcount in 2027, particularly in cybersecurity<\/a> and data and analytics<\/a> (see Figure 2), while roles simultaneously compress and expand.<\/p>\n

Figure 2: Expected Changes in Headcount within IT Functional Sub-teams Within 12 Months (Percentage of Respondents)
\n
<\/b>\u201cRather than maintaining static job definitions, Vanguards recognize that as AI takes on specialized tasks, the boundaries between established technology jobs begin to blur,\u201d said Mullery. \u201cFor example, designers can increasingly perform testing activities, while testers participate in design. Consequently, organizations will require fewer distinct role types, even as the span of responsibility within each role expands.\u201d<\/p>\n

Additional Insights Available
\n
<\/b>Gartner clients can read more in Bridging the AI Trough: 3 Gaps To Close for the 2027 CIO and Technology Executive Agenda.<\/a><\/p>\n

\nNon clients can learn more here<\/a>.<\/p>\n

Gartner is the World Authority on AI
\n
<\/b>Gartner is the indispensable partner to C-Level executives and technology providers as they implement AI strategies to achieve their mission-critical priorities. The independence and objectivity of Gartner insights provide clients with the confidence to make informed decisions and unlock the full potential of AI. Clients across the C-Level are using Gartner’s proprietary AskGartner<\/a> AI tool to determine how to leverage AI in their business. With more than 2,500 business and technology experts, 6,000 written insights, as well as more than 4,000 AI use cases and case studies, Gartner is the world authority on AI. More information can be found here<\/a>.<\/p>\n

Gartner IT Symposium\/Xpo
\n
<\/b>Gartner IT Symposium\/Xpo <\/a>is the world’s most important gathering for CIOs and other IT executives. CIOs and IT executives rely on these conferences to learn how to become agents of change in their organizations and harness AI for successful digital transformation. Follow news and updates from the conference on X<\/a> and LinkedIn<\/a> using #GartnerSYM, and on the Gartner Newsroom<\/a>.<\/p>\n

\nUpcoming dates and locations for Gartner IT Symposium\/Xpo include:
\n
November 4-6, 2026 | Yokohama, Japan
\n<\/a>
November 9-12, 2026 | Barcelona, Spain
\n<\/a>
November 16-18, 2026 | Kochi, India<\/a><\/p>\n

About Gartner for IT Leaders
\n
<\/b>Gartner for IT Leaders provides actionable, objective insight to CIOs and IT leaders to help them drive their organizations through digital transformation and lead business growth. Additional information is available at www.gartner.com\/en\/information-technology<\/a>.<\/p>\n

\nFollow news and updates from Gartner for IT Leaders on X<\/a> and LinkedIn<\/a> using #GartnerIT. Visit the IT Newsroom<\/a> for more information and insights.<\/p>\n

About Gartner
\n
<\/b>Gartner (NYSE: IT) delivers actionable, objective business and technology insights that drive smarter decisions and stronger performance on an organization’s mission-critical priorities. To learn more visit gartner.com<\/b><\/a>.<\/b><\/p>\n

\"\"<\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20261019796927\/en\/<\/a><\/span><\/p>\n

\nMatt LoDolce
\n
Gartner
\n
matt.lodolce@gartner.com<\/a><\/p>\n

\nKristen Anderson
\n
Gartner
\n
kristen.anderson2@gartner.com<\/a><\/p>\n

KEYWORDS:<\/b> Florida United States North America<\/p>\n

INDUSTRY KEYWORDS:<\/b> Software Networks Professional Services Business Thought Leadership Data Management Technology Artificial Intelligence Security Data Analytics Marketing Communications<\/p>\n

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Gartner Survey Finds Only 13% of CIOs Say Their Enterprise Has Realized Significant or Transformational Value from AI CIOs Must Strive to be Vanguards, a Cohort That Delivers Better Business Outcomes While Also Reporting High CEO-Perceived AI Value ORLANDO, Fla.–(BUSINESS WIRE)– Only 13% of CIOs reported their enterprise has realized significant or transformational value from AI so far according to Gartner, Inc., a business and technology insights company. While AI use cases have accelerated over the past two years, the likelihood of use case success remains one-in-five. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20261019796927\/en\/ Speaking at Gartner IT Symposium\/Xpo in Orlando today, Alicia Mullery, VP Analyst at Gartner, said, \u201cVolume is not value. AI is creating … <\/p>\n

Continue reading “Gartner Survey Finds Only 13% of CIOs Say Their Enterprise Has Realized Significant or Transformational Value from AI”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-1011472","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"\nGartner Survey Finds Only 13% of CIOs Say Their Enterprise Has Realized Significant or Transformational Value from AI - Market Newsdesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketnewsdesk.com\/index.php\/gartner-survey-finds-only-13-of-cios-say-their-enterprise-has-realized-significant-or-transformational-value-from-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gartner Survey Finds Only 13% of CIOs Say Their Enterprise Has Realized Significant or Transformational Value from AI - Market Newsdesk\" \/>\n<meta property=\"og:description\" content=\"Gartner Survey Finds Only 13% of CIOs Say Their Enterprise Has Realized Significant or Transformational Value from AI CIOs Must Strive to be Vanguards, a Cohort That Delivers Better Business Outcomes While Also Reporting High CEO-Perceived AI Value ORLANDO, Fla.–(BUSINESS WIRE)– Only 13% of CIOs reported their enterprise has realized significant or transformational value from AI so far according to Gartner, Inc., a business and technology insights company. While AI use cases have accelerated over the past two years, the likelihood of use case success remains one-in-five. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20261019796927\/en\/ Speaking at Gartner IT Symposium\/Xpo in Orlando today, Alicia Mullery, VP Analyst at Gartner, said, \u201cVolume is not value. 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While AI use cases have accelerated over the past two years, the likelihood of use case success remains one-in-five. This press release features multimedia. View the full release here: https:\/\/www.businesswire.com\/news\/home\/20261019796927\/en\/ Speaking at Gartner IT Symposium\/Xpo in Orlando today, Alicia Mullery, VP Analyst at Gartner, said, \u201cVolume is not value. 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