{"id":1006536,"date":"2026-09-29T09:15:14","date_gmt":"2026-09-29T13:15:14","guid":{"rendered":"https:\/\/www.marketnewsdesk.com\/index.php\/netscout-accelerates-problem-solving-with-conversational-ai\/"},"modified":"2026-09-29T09:15:14","modified_gmt":"2026-09-29T13:15:14","slug":"netscout-accelerates-problem-solving-with-conversational-ai","status":"publish","type":"post","link":"https:\/\/www.marketnewsdesk.com\/index.php\/netscout-accelerates-problem-solving-with-conversational-ai\/","title":{"rendered":"NETSCOUT Accelerates Problem Solving With Conversational AI"},"content":{"rendered":"

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NETSCOUT Accelerates Problem Solving With Conversational AI<\/b><\/p>\n

nGenius Copilot Provides Evidence-Based Answers to Questions about Service Disruptions and Business Impact<\/i><\/p>\n

WESTFORD, Mass.–(BUSINESS WIRE<\/a>)–
\nNETSCOUT (NASDAQ: NTCT), a leading provider of network observability, AIOps, cybersecurity, and DDoS attack protection solutions, today announced nGenius\u00ae<\/sup> Copilot, an AI-powered conversational extension to nGeniusONE\u00ae<\/sup> that provides intuitive access to NETSCOUT\u00ae<\/sup> Smart Data. It gives more people access to Smart Data for easier and faster ways to investigate service disruptions and assess business impact.<\/p>\n

nGenius Copilot<\/a> is grounded in NETSCOUT Smart Data, the high-fidelity, contextual data derived from observed network, application, service, and user interactions. By transforming natural language questions into evidence-based answers, relevant visualizations, supporting evidence, and suggested follow-up inquiries, it helps experienced engineers accelerate complex investigations while enabling a broader range of professionals to benefit from advanced operational intelligence.<\/p>\n

Accelerating Problem Resolutions with Trusted Smart Data<\/b><\/p>\n

\nAs hybrid environments and digital dependencies become more complex, resolving service disruptions requires IT teams to interpret growing volumes of operational data and connect evidence across applications, infrastructure, networks, and external services. nGenius Copilot simplifies that process, transforming natural-language questions into clear, evidence-based answers grounded in NETSCOUT Smart Data, helping more members of an organization identify contributing conditions, assess business impact, and act faster.<\/p>\n

\n\u201cReliable AI starts with reliable data,\u201d said Phil Gray, AVP, product management, NETSCOUT. \u201cnGenius Copilot combines an intuitive conversational experience with the depth and context of NETSCOUT Smart Data. It helps teams quickly uncover relevant evidence, understand contributing conditions and business impact, and collaborate around a consistent view of what occurred. Ultimately, it enables customers to realize greater value from the NETSCOUT intelligence they already have.\u201d<\/p>\n

From Natural-Language Questions to Evidence-based Answers<\/b><\/p>\n

\nSimple direct questions can be asked, such as: Which applications are responding slowly or experiencing increased latency? Which users, locations, or services are affected? What network, application, server, or external conditions may be contributing to the problem? nGenius Copilot interprets the question, applies the relevant Smart Data, and presents the resulting analysis in clear language with visual context and supporting evidence.<\/p>\n

\nnGenius Copilot is available for purchase now and helps organizations:<\/p>\n